Fabric Direct Reviews 

150
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely delighted with the new curtains recently made for our newly decorated bedroom . Sample received very quickly . Staff vey helpful when ordering. Excellent finish on them and courteous ser... See more

Company replied

Rated 5 out of 5 stars

Fabulous quality curtains and excellent customer service. Ordered fabric samples, and got a follow up phone call to see if I needed anything further. Easy to order the curtains online. Excellent price... See more

Company replied

Rated 5 out of 5 stars

Outstanding service. My material arrived very fast was well packaged and very good quality. I phoned the company before placing an order as I wanted to check delivery rates. The lady I spoke to was ex... See more

Company replied

Rated 5 out of 5 stars

My interlined triple pleat curtains are truly beautiful, they arrived within the time frame specified. Wonderfully packaged This was my first order I normally use a local seamstress, but as Fabr... See more

Company replied

Company details

  1. Curtain Shop
  2. Blinds shop
  3. Curtain Maker and Retailer
  4. Upholstery shop

Written by the company

We are a family run business that has been established over 30 years. With two shops located in the Midlands. We have recently took our business online to provide you with high quality curtain, upholstery, dress fabric and haberdashery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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No recent history of asking for reviews

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4.9

All reviews

(150)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent choice, found exactly what I needed

fabric direct website is very easy to navigate and order from. Their range of products is superb, so I was able to find exactly what I needed quickly and easily. I was kept updated as to the progress of the order from receipt to delivery. Thoroughly recommend 🌟🌟🌟🌟🌟

22 January 2024
Unprompted review
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Reply from Fabric Direct

Hi Annette, thank you so much for your review. We really appreciate it.

Rated 5 out of 5 stars

Beautiful Quality curtains

My interlined triple pleat curtains are truly beautiful, they arrived within the time frame specified. Wonderfully packaged
This was my first order I normally use a local seamstress, but as Fabric Direct had the Laura Ashley Fabric I wanted and the price and time frame seemed comparable , I choose to place my order , I was thrilled the quality is equal if not better than my other curtains. I shall recommend this company to all my Friends.
Thank you to Katie and her team

15 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Sally, thank you so much for your review. We have passed your kind feedback onto our workroom. We are so pleased that you love your curtains!

Rated 5 out of 5 stars

Good communication

Good communication, very helpful, fast delivery, good quality material and competitively priced.
Highly recommended

30 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Michael, thank you so much for your feedback! We really appreciate it.

Rated 5 out of 5 stars

Fantastic service!

Fantastic service! Our requested curtain material sample arrived the next day. The day after (Friday) we placed our order which was then delivered on the Monday. Brilliant! If only all suppliers were as good.......

26 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Pamela, we are so pleased that your order arrived quickly. Thank you for your lovely feedback.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The fabrics I ordered were exactly as described and extremely well packaged, in my case on the rolls which is perfect. I would highly recommend Fabric Direct and would definitely use them again in the future. Thank you A++

2 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Ed, thank you for your kind feedback we really appreciate it!

Rated 5 out of 5 stars

Top quality

Top quality fabric at a good price and excellent delivery

13 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Nixon, thank you so much for your review. We hope that you have a lovely Christmas.

Rated 5 out of 5 stars

Great help and answers to questions

Great help and answers to questions, quick and easy website to use, quality of product and service excellent

6 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Karen, thank you so much for 5 stars. We really appreciate it.

Rated 5 out of 5 stars

Excellent quality and service

I ordered made to measure curtains online. The website was easy to use with instructions of how to measure correctly. The fabric price was a bargain compared to other suppliers. Delivery was quicker than anticipated - a friendly phone call received ahead of delivery. Curtains packaged well and came complete with a pack of new hooks, cord tidy, instructions of how to hang them and a hand written thank you note. And best of all the quality of the curtains and lining - the pattern matching and tidiness of hems etc was excellent. Very pleased with them and have already been recommending supplier to friends and family.

14 December 2023
Unprompted review
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Reply from Fabric Direct

Hi Wendy, thank you so much for your lovely feedback. We are so pleased that you are happy with your curtains. Thank you for your order. We will pass this onto our workroom team.

Rated 5 out of 5 stars

Amazingly quick service

Amazingly quick service. Very pleased with the fabric. Great price too

30 November 2023
Unprompted review
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Reply from Fabric Direct

Hi Carol, thank you so much for your lovely review.

Rated 5 out of 5 stars

Great service

I needed to buy some fabric for a project.
But needed some help as i couldn't find what i was looking for so i gave them a call.
Friendly and happy to help and got back to me within minutes.
would highly recommend.

13 November 2023
Unprompted review
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Reply from Fabric Direct

Hi Dave, thank you so much for your lovely review. We hope to deal with you again in the future.

Rated 5 out of 5 stars

great shopping experience

Sample sent out super fast and it was just right. Order dispatched super fast too. Very on the ball, good communication etc. Would recommend

19 October 2023
Unprompted review
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Reply from Fabric Direct

Hi Ms Johns, thank you very much for your kind review. We really appreciate it.

Rated 5 out of 5 stars

It was so easy

It was so easy. First a sample and then we followed up with order which was dealt with very quickly. Simples!!

6 October 2023
Unprompted review
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Reply from Fabric Direct

Hi John, thank you so much. We are so pleased you are happy with our service.

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Good value and excellent quality. Service was good also.

6 October 2023
Unprompted review
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Reply from Fabric Direct

Hi Sarah, thank you so much for 5 stars. We really appreciate it.

Rated 5 out of 5 stars

excellent customer services

excellent customer services, had to contact to change address, it was great to speak to an actual person who was very helpful and sorted it out in seconds, fabric was great and it arrived very quickly . Thank you Katie.

14 September 2023
Unprompted review
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Reply from Fabric Direct

Hi Mrs Frost, thank you so much for your lovely feedback we really appreciate it.

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery and great quality.

25 August 2023
Unprompted review
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Reply from Fabric Direct

Hi Pat, Thank you for your kind review.

Rated 5 out of 5 stars

Great customer service

Although I couldn’t buy my chosen fabric as there wasn’t enough in stock, the company did a search to double check and kept me in the loop via telephone calls. Great customer service!

2 September 2023
Unprompted review
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Reply from Fabric Direct

Hi Thank you so much for your feedback. We are sorry that we didn't have the required fabric in stock.

Rated 5 out of 5 stars

Great service

I had looked for fabric in a high street shop as I am planning to reupholster my dining room chairs. I found the same fabric at Fabric Direct with a much more competitive price, so ordered enough for one chair. I was impressed with the ease of ordering and the very quick delivery. If all goes well, I will be ordering more fabric to do the other five!

16 August 2023
Unprompted review
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Reply from Fabric Direct

Hi Sue, thank you so much. Hopefully your project is a success we would love to see photos once you are finished.

Rated 5 out of 5 stars

Wonderful company Jackie was amazing so…

Wonderful company Jackie was amazing so helpful. Curtains are gorgeous decent price for the quality. Would recommend this company. 5 ⭐ stars.

12 August 2023
Unprompted review
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Reply from Fabric Direct

Hi Diane, thank you so much! We have passed on your lovely feedback to Jackie.

Rated 5 out of 5 stars

Very impressed with Fabric Direct

Very impressed with Fabric Direct. I bought curtaining and lining fabric at less than half the price of retail stores and with 10% off my first order! Customer service was excellent and I received a call back promptly following my request for a stock check. Delivered within four days. Would definitely recommend!

10 August 2023
Unprompted review
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Reply from Fabric Direct

Hi Mrs C Smith, thank you for your review. We are so pleased that you are happy with your order and our pricing.

Rated 5 out of 5 stars

Beautiful material and competitively priced

I like the website, easy to navigate and find what I wanted. I ordered samples of materials and they arrived promptly and were a good size so I could check suitability of colour and pattern. I ordered end of roll, very competitively priced pink and gold damask material to partially recover a settee. Great quality material. Emails sent through process and speedy delivery. Already looking for my next purchase.

3 August 2023
Unprompted review
Fabric Direct logo

Reply from Fabric Direct

Hi CJ, thank you so much for your review. We are so pleased that you are happy with your order.

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