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Fabrik Property Group Reviews 

164
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

As a first-time property investor I had loads of questions, but Steve made everything easy to understand. Nothing ever felt like too much trouble and I always knew what was happening. I’d definitely... See more

Rated 1 out of 5 stars

Fabrik sold me an investment into flat (X1 Manchester Water) that was now delivered and now the developer went into liquidation. The deposit that they took was very high and unprotected, it was pa... See more

Company replied

Rated 5 out of 5 stars

Henal and Ashton made our first property investment experience a walk in the park. They helped simplify the process for us, negotiated on our behalf and got us a great deal. Fabrik are really the plac... See more

Rated 5 out of 5 stars

Matt has been excellent the whole way though. Very communicative and always available to answer any question or supply some more information. Took extra time and effort to make sure everything was cle... See more

Company replied

Company details

  1. Property Investment
  2. Asset manager services
  3. Investment company
  4. Investment service
  5. Property Consultant

Written by the company

Fabrik Property Group is a UK real estate investment and asset management firm, founded in 2014. We work with private investors, experienced property investors, family offices and institutional capital, providing access to carefully selected UK real estate opportunities and supporting investments throughout their lifecycle. Our work ranges from individual new-build and buy-to-let investments through to larger value-add, structured and joint-venture transactions, typically between £1 million and £100 million. On larger mandates, Fabrik may act as an operating and asset management partner alongside private and institutional capital. Since 2014, the Fabrik team has transacted on more than £400 million of property asset value and over 1,250 units, working with more than 350 clients across 40+ countries. Our approach is built around long-term relationships, disciplined investment analysis and active management. Depending on the mandate, our involvement can include opportunity origination, underwriting, acquisition, financing, asset management, investor reporting and exit. Our wider platform includes in-house RICS chartered surveying expertise, an internal finance function and a dedicated client services team. On our asset management mandates, investors receive regular financial and asset-level reporting, including quarterly management accounts, cash-flow information and asset performance updates. We believe alignment matters. Where appropriate, Fabrik's remuneration is linked to the performance and successful delivery of an investment, helping ensure our interests remain closely aligned with those of our clients and capital partners. Just as importantly, Fabrik remains a relationship-led business. Our founders and senior leadership continue to be directly involved with clients, investment decisions and the assets we manage. Fabrik Property Group operates through a number of specialist businesses, which focuses on new-build, off-plan and structured property opportunities, and Fabrik Asset Management, which oversees our growing asset and investment management activities. Property investment involves risk, including the potential loss of capital, and past performance is not a reliable indicator of future results. Fabrik does not provide regulated financial advice. www.fabrikpropertygroup.com


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4.1

Great

TrustScore 4 out of 5

164 reviews

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4.1

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(164)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabrik - The best in the business.

I’ve just completed my first investment purchase and refinance with Fabrik Property Group, who have been truly fantastic from start to finish. To begin with, I had a 1-2-1 video call with Matt Harper-Penman, who showed himself to be both knowledgeable and considerate from the first. During this call he provided me with a range of below-market opportunities and his appraisals of each of them while recognising my situation as a first-time investor. Right from the off I felt that I was in the safest hands in the industry.
Once I had made my choice, we proceeded with the purchase using all of the contacts in Matt’s phone book. I truly don’t know what I would have done without his locuplete network of property professionals; it’s the sort of resource which might take a lifetime to acquire, and I’m so appreciative that he made it available to me.
Once the purchase had been completed at well below the market valuation using a bridging loan arranged via yet another of Matt’s contacts within the industry, the refinance process began and I was introduced to another excellent member of the Fabrik team named Lynne Whittingham. All went smoothly with the refinance until, right at the moment of completion, the lender MFS entered administration, and I was left fearing for the future of my investment. However, with Matt and Lynne in my corner, I needn’t have worried. They sorted everything, finding another lender in a matter of days and keeping on top of the whole process so impressively that the entire situation passed without engulfing all of my waking hours, leaving me free to deal with my day-to-day, safe in the knowledge that I had the best team in the business going into bat for me. I now have my dream first investment property, and I owe it all to the brilliance of Matt and Lynne at Fabrik, whom I very much look forward to working with in the future.
I would happily recommend Fabrik to anybody; they’re an absolutely superb team.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

As a first-time property investor I had loads of questions, but Steve made everything easy to understand. Nothing ever felt like too much trouble and I always knew what was happening. I’d definitely recommend Fabrik to anyone looking to invest in property.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Failed undelivered investment by Fabrik & X1.

Fabrik sold me an investment into flat (X1 Manchester Water) that was now delivered and now the developer went into liquidation. The deposit that they took was very high and unprotected, it was passed to the developer and spent. Two towers were not build and now they claim the money is gone. Fabric and X1 ignored all communication and official letters for past 6 months presenting standards of a 3rd world country.
The customer service is great before they take your money, after that they simply ignore you.
I had a really bad experience with Fabric Property Group and wouldn't recommend it to anyone.

The worst thing is that Fabrik keeps selling with the smile on their face like nothing has happened.

8 June 2026
Unprompted review
Fabrik Property Group logo

Reply from Fabrik Property Group

Hi Miroslaw,

Thank you for taking the time to share your experience. We are genuinely sorry for the disappointment and frustration caused by the outcome of X1 Manchester Waters. We appreciate how difficult this situation has been for you and the other purchasers affected by the administration.

Whilst we respect your views, we do feel it is important to provide some context regarding Fabrik's role. Fabrik acted as the introducing agent and was not the developer responsible for constructing or funding the development. Throughout the life of the project, we regularly sought updates from X1 and communicated verified information to purchasers as soon as it became available. We appreciate that, particularly in the months leading up to the administration, the lack of meaningful updates was frustrating for everyone involved, including ourselves.

Before agreeing to market Manchester Waters, we met with X1's directors and owner, visited completed developments, and spoke with other experienced businesses within the property sector that had worked with X1 over many years. At the time of your purchase, X1 had an established track record of successfully delivering numerous residential developments comprising thousands of completed apartments. Manchester Waters Tower D was the fourth tower of a five-tower development, with the first three towers having already been successfully completed and occupied. There was nothing at that time to indicate that the remaining phases would ultimately enter administration, and based on the information available, we believed we were introducing our clients to an experienced and established developer.

We are also disappointed by the suggestion that Fabrik ignored client communications. Whilst there were periods where obtaining meaningful information from the developer proved extremely difficult, we continued to chase updates, escalate client concerns and provide information whenever we were able to verify it. Unfortunately, once the developer entered administration, many matters were outside Fabrik's control.

Finally, we would like to address your comment that Fabrik "keeps selling with a smile on their face like nothing has happened." The administration of the X1 companies has been deeply disappointing for us, as well as for our clients. We have never taken these events lightly and have spent a significant amount of time supporting affected purchasers, responding to enquiries and assisting wherever possible. Every development we represent is assessed on its own individual merits, and the circumstances surrounding X1 have not changed our commitment to acting professionally, responsibly and in the best interests of our clients.

The outcome of this development has been deeply disappointing for everyone involved. Whilst many aspects of the administration process are outside our control, we will continue to support affected purchasers wherever we can and provide assistance and updates whenever possible. We wish you all the very best moving forward.

Kind regards,
Fabrik Property Group

Rated 1 out of 5 stars

Fabrik Property Group sell promises on…

Fabrik Property Group sell promises on behalf of companies like X1 Developments who are in frank breach long stop date on our contract and refuse to acknowledge or return the deposit. So far all we have is empty promises and their "partner" now in administration. Hundreds of thousands of Pounds disappeared.

The representative of this company gave advice which has turned out to be contrary to reality at every turn with regards to new builds, mortgaging and ownership. If not for me complaining directly to the CEO of Fabrik I would have still had no response or input from Fabrik! We may never see our deposit again, but hopefully this saves others from making the same mistakes.

7 May 2026
Unprompted review
Fabrik Property Group logo

Reply from Fabrik Property Group

Hi Andrew,

Thank you for taking the time to share your experience. We are genuinely sorry that X1 Media City ultimately entered administration and fully appreciate how distressing and frustrating this has been for you and the other purchasers.

Whilst we respect your views, we do feel it is important to provide some context regarding Fabrik's role. Fabrik acted as the introducing agent and was not the developer responsible for constructing, funding or delivering the project. Throughout the life of the development, we consistently sought construction updates from X1 and communicated verified information to our clients as soon as it became available. Like our purchasers, we relied upon the information provided by the developer and its professional team, and we continually pressed for clarity whenever delays occurred.

Before agreeing to market the development, we met with X1's directors and owner, visited completed developments, and spoke with other experienced businesses within the property sector that had worked with X1 over many years. At the time your purchase was made, X1 had an established track record of delivering numerous residential developments comprising thousands of completed apartments, and there was nothing to indicate that this project would ultimately enter administration. Based on the information available at the time, we believed we were introducing our clients to an experienced and credible developer.

We are sorry that you felt you had to escalate your concerns to our CEO. Client concerns are always taken seriously, and where issues were raised, we did our best to obtain answers from the developer and keep purchasers informed as the situation evolved. Unfortunately, once X1 entered administration, many matters fell outside Fabrik's control.

We remain genuinely disappointed by the outcome for all purchasers and continue to assist clients wherever we can by sharing information as it becomes available. We sincerely hope the administration process provides clarity for everyone affected and wish you all the very best moving forward.

Kind regards,
Fabrik Property Group

Rated 1 out of 5 stars

NHBD Birmingham

NHBD Birmingham
I was introduced to this project through Fabrik Property Group.

The developer presented to me has failed completely. The project was marketed with clear timelines and expectations, but nothing has been delivered. No construction, no completion, no returns.

As an investor, you rely heavily on the due diligence and credibility of the party that introduces the deal. In this case, that trust was misplaced. The result is a total financial loss, with no realistic recovery options available.

What is most concerning is that the developer involved appears to be linked to other failed projects, suggesting this is not an isolated incident. Once your money is in, you have virtually no leverage and very limited protection.

My experience shows that being introduced to a project via Fabrik Property Group does not guarantee safety, accountability, or proper risk control. I strongly advise anyone considering an investment through this firm to conduct independent legal and financial checks and to fully understand that you may lose your entire investment with little recourse.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience working with both…

Great experience working with both Lynne and Hollie.

My company sourced a buyer for a property in Dockside, Liverpool for Fabrik. I worked with both Lynne and Hollie and found them to be extremely helpful and proactive throughout the whole process.

Both were always on the end of the phone or on whats app whenever needed and were really calm and efficient when the sale became a liittle bit tricky at the end. We've now completed and I have a happy buyer and wouldn't hesitate to use Fabrik again.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I worked with Scott from Fabrik Property Group when purchasing an off-plan property investment in Manchester called Viadux which is now completed and rented.

Scott and the Fabrik team were incredibly patient, professional, and informative throughout the entire process and provided us with valuable insights into British market that we found very helpful.

22 May 2024
Unprompted review
Rated 3 out of 5 stars

I had mixed experiences with Fabrik…

I had mixed experiences with Fabrik Invest. Initially, the team was very informative and helpful during the sales process. However, after paying the deposit for the Property X1 Media City Manchester, issues began to arise. There were delays in the project's start without clear communication from Fabrik, and I often had to chase updates myself. Despite poor communication, a recent Zoom call with senior staff showed efforts to resolve the situation, promising better updates. On the positive side, the initial guidance and the professionalism of staff like Matt were commendable. Overall, there's room for improvement in communication, but there are also promising aspects.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Be very aware

Update 09-07-26
X1 media city now in Administration so no hope of getting my deposit back. Feel incredibly mis-sold by Fabrik and X1. With no communication from either of them...

Initial sales was great, very informative and helpful. Property X1 Media City Manchester was scheduled to complete Q3 '24 with backstop of Q4'25. However it went downhill very quickly after the deposit paid. The "suggested" legal company after 3 months and money paid decided they had too much work on and pulled out of the sale. This must have been known at the time Fabrik suggested them. Then the development has not even broken ground..... Fabrik failed to communicate any issues regarding this or high light the potential delay. It was only after I did some research and contacted them did they admit yes there was a delay. I have repeatedly asked for updates which have been provided only when I have asked then I am told I will be updated when there is any more news but every time I have to ask. The communication for any news is horrendous even though I am supposed to be on their mailing list for updates (which never happen) but I do get their sales offers!!! 35% deposit down and a delay which will be over 2 years late at BEST. No income or capital growth coming for 2+ years when I should start getting some return in 2024...Do not touch Fabrik - there are more professional companies out there.

Update 04/09/24
I had a zoom call with Dan Harburn (Senior property consultant) and Steve Jacob (CEO) yesterday which was informative. They have explained that they have a supplier problem in the form of X1 for communications. Fabrik team stated that they will pass on more information when they have it and they are trying to work out a solution for me. I will have to see what options are on the table.

Update 06/06/2025
For the past months I have been in discussions with Fabrik to review what options are available for me. The project from X1 seems to now have funding again and ground has been broken on site. Neither of which guarantee that the tower will actually be built but is some progress and shows an element of intent. A new backstop date and project plan with timescales is supposed to be in communication with solicitors (from start of May) however I have not received anything to this effect. Ongoing discussions with Fabrik who have been working hard for me to either get a full refund from X1 when they sell my unit to someone else or depending on how the project goes I continue with my investment on the hope that it gets completed. The Fabrik team have continued to be responsive and I am appreciative of their efforts. Will have to see which solution is best for my situation.

Update 04/07/2025
After considerable discussions regarding the progress or lack thereof for X1 block D it appears that construction may finally be taking place. Dan and Dale have been helpful in their ongoing support regarding the issue. Communication has been improved from the initial start point, there are still slow and in-consistent updates from the supplier X1 regarding progress.

24 July 2024
Unprompted review
Fabrik Property Group logo

Reply from Fabrik Property Group

Helen, thank you for taking the time to update your review over the past two years. We are genuinely sorry that X1 Media City has ultimately entered administration. We fully appreciate how disappointing and frustrating this outcome has been for you and the other purchasers.

Whilst we respect your opinion, we do feel it is important to provide some context. Fabrik acted as the introducing agent and was not the developer responsible for constructing or funding the project. Throughout your purchase, we remained heavily involved in supporting you, arranging numerous telephone calls and meetings, escalating your concerns directly with X1's senior management, requesting written construction updates, exploring alternative options, and working to negotiate a potential exit solution on your behalf.

Throughout the life of the project we consistently challenged X1 for construction updates and shared verified information with purchasers as soon as it became available. Like our clients, we relied upon information provided by the developer, its professional team and independent consultants, and we continued to press for clarity whenever delays occurred.

We also believe it is important to explain why Fabrik chose to represent X1 developments in the first place. Before agreeing to market the scheme, we undertook extensive due diligence. This included meeting with X1's directors and owner, visiting completed developments, reviewing their delivery history, and speaking with other respected businesses within the property industry that had successfully worked alongside X1 for many years. At the time your purchase was made, X1 had an established track record of delivering numerous residential developments comprising thousands of completed apartments, and there had been no previous indication that one of their schemes would ultimately enter administration. Based on the information available then, we believed we were introducing clients to a credible and experienced developer.

We also appreciate that, in your own subsequent updates to this review during 2024 and 2025, you acknowledged that communication had improved and thanked Dan and Dale for their persistence and ongoing support while we worked to find a solution. We are grateful for those comments because they reflect the commitment our team made throughout what became an extremely difficult situation.

We remain genuinely disappointed by the outcome for all purchasers. Although the administration of X1 Media City was entirely outside Fabrik's control, we have continued to support clients throughout this process and will do so wherever we are able. We sincerely wish you all the very best moving forward.

Kind regards,
Fabrik Property Group

Rated 5 out of 5 stars

Commendable Service

When I signed the ‘unfriendly’ Reservation Agreement at the beginning of the purchase process and paid a non-refundable deposit, I was quite wary of Fabrik, but as Michael and Ashton assisted me with all my concerns and needs, I realised that Fabrik was really doing everything to provide me with whatever I required and at no extra cost to me. Michael even took videos of the apartment, marked all changes on the plans, arranged for my lease agreement with my tenant to be drawn up and signed, and so on.
Both Michael and Ashton were really proactive in all respects, addressing my concerns and taking all pressure off me.
So yes, I would do business with Fabrik again without any hesitation, and can recommend Fabrik with confidence. Their service is truly commendable.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommend

Henal and Ashton made our first property investment experience a walk in the park. They helped simplify the process for us, negotiated on our behalf and got us a great deal. Fabrik are really the place to turn to, no matter the budget. They don’t push you into unnecessary high risk investments and they really listen to what you want to achieve with your investment and help you get there.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Fabrik

If you're considering investing in UK properties, I highly recommend Fabrik. Working with Mike and Ashton has been exceptionally smooth. From selecting the right property to the exchange of contracts, the entire process has been seamless. Highly recommended.

16 April 2024
Fabrik Property Group logo

Reply from Fabrik Property Group

Thank you for your recommendation! We're delighted to hear that your experience with Fabrik Invest, especially with Mike and Ashton, was exceptionally smooth. We strive to make the process of investing in UK properties seamless, and we are thrilled that you found our team helpful. If you have any questions or need assistance in the future, please don't hesitate to get in touch.

Kind regards,

Dale Anderson
Managing Director

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