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Fabu Reviews 5

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TrustScore 3 out of 5

3.1

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FABU is a gamified wellness platform that helps people around the world improve their emotional well-being.

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3.1

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

Tried to cancel and EXCESSIVE CHARGES

I tried to cancel too, after getting their EXCESSIVE charges! I thought i clearly had. I had written in, canceled things through a site and emailed them, etc, come to find out, months later STILL BEING CHARGED 40 A MONTH! I WANG A REFUND. And that's WAY TOO MUCH money for your services. Does seem like it's praying on the impulsive person! )<

22 March 2026
Unprompted review
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Reply from Fabu

Hi Stephanie,

We’re really sorry to hear about your experience and understand how frustrating unexpected charges can be.

We did previously reach out to request a few details (such as the email address used to sign up and any relevant receipts) so we could locate your account and assist properly, but we haven’t received a response. Without this information, we’re unfortunately unable to investigate or process any changes or refunds.

Please contact our support team at support@fabu.care with the details mentioned above, and we’ll make this a priority to review your case and help resolve the issue as quickly as possible.

We’re here to help and want to get this sorted for you.

Fabu Team

Rated 5 out of 5 stars

Feeling on edge? FABU CAN HELP YOU!

This app is how I manage my anxiety in an uncertain world! One activity and you will notice the difference 😊
The self-help chapters are not just empty platitudes but lessons taken from actual psychological theories and practices! It's like a life coach in your phone!

2 March 2026
Unprompted review
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Reply from Fabu

Thank you for your amazing review, Erin! We’re thrilled you had a great experience. Your feedback motivates our team to keep improving. Don’t hesitate to reach out anytime at support@fabu.care 💛

Rated 1 out of 5 stars

Worst experience ever!!

Worst experience ever!!! Cancelled a month in advance twice and they kept billing and overdrew my bank account twice! Refused to return my money and no way to talk to anyone!!! Don’t do it!!!!

11 January 2026
Unprompted review
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Reply from Fabu

Hi Sheree,

We’re very sorry to hear about your experience and understand how frustrating this must have felt. Our support team did reach out regarding your concerns, and we want to assure you that we cannot process any charges without the user’s consent.

We always aim to make subscription management as clear and straightforward as possible. Thank you for sharing your feedback. It helps us continue to improve.

Kind regards,
Fabu Team

Rated 5 out of 5 stars

Keeps me on track

I’ve been using FABU for about three weeks to build new habits, and it’s been genuinely helpful. Unlike many other apps, it doesn’t feel overwhelming — instead, it offers steady support with a well-balanced, gamified experience.
It helps me stay focused on myself and actually follow through on what I start.
A solid app if you’re looking for a bit of structure and consistency in your day.

31 January 2026
Unprompted review
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Reply from Fabu

Hello Danny,

Thank you so much for your kind words! We’re thrilled to hear that FABU is helping you build new habits without feeling overwhelmed. Our goal is to provide steady, supportive guidance, and it’s wonderful to know that the gamified approach is keeping you focused and consistent.

We really appreciate your feedback and are glad to be part of your habit-building journey!

Fabu Team

Rated 1 out of 5 stars

Unexpected renewal with no reminder or easy way to cancel

This app uses unclear subscription practices.

The renewal was hidden in fine print and I was not aware I had agreed to it. As soon as I saw the PayPal notification (with the payment still pending), I contacted Fabu to cancel, but they refused.

You cannot access or manage your subscription from within the app, and there were no emails confirming the renewal or warning that it was about to occur. When I requested proof that I had agreed to this charge, none was provided.

The renewal fee was $125 AUD for just 12 weeks, which I consider excessive and misleading. I am a psychologist and stopped using the app because I found it unhelpful.

I strongly encourage others to be cautious and check for hidden renewals before signing up.

12 January 2026
Unprompted review
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Reply from Fabu

Hello Julia,

Thank you for sharing your feedback. We’re really sorry for any confusion around the subscription renewal.

For transparency, all subscribers agree to our Terms and Conditions before completing their initial purchase. After your purchase, an order confirmation email was sent with the next renewal date, amount, and a link to manage or cancel your subscription.

The PayPal notification shows a payment already authorized under this agreement, which is why it couldn’t be canceled at that stage.

We appreciate your feedback and are always working to make subscription details as clear and accessible as possible.

Fabu Team

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