Facebook Reviews 18,160

My account was taken down on 4/1/26 they said it "may have" been hacked and I needed to prove my ID. The credit card I was given to use is long gone and expired. They tried to send an SMS to the wrong phone number. Their help page cannot be accessed. I have constantly been trying to contact them and gave them the right phone number but they have failed to respond I appealed to the Better Business Bureau but that too was ignored. I've tried everything! Shortly before this happened I was harassed on fb by an obsessed stalker. I blocked her and reported her, fb said she violated their community standards. I'd hoped that was the end of it but maybe it wasn't. I would not put sabotaging my account beyond her she's a real wack job. Facebook's behavior is totally unacceptable and very poor.

You have revolutionized the World. Thanks to you I had a virtual trip to the past. I always wanted to see town of my birth before the II world war. It was one of my biggest dreams. Now I can leave away this world in peace. My soul has found its way... Thanks 👍🏻

Awful advertisements!

Full of Scammers, Trolls and channels supporting the actions of psychopaths & interlopers..
The support is more concerned about hurting their feelings than them killing people to steal their land..
Don't know why I came back after years of avoiding but I won't make that mistake again..
Do NOT Recommend!

Terribly made app and awful for business - I am constantly having to fix things to use this app. Even to change out of date info is impossible. Advertising is so bad. The meta suite is horribly put together. There is no help ever available.

Facebook is literally a joke, after taking a survey on Facebook about their services they disabled my account for eternity ! here is what I got from them :

"Your review was unsuccessful

Hi Muhammad,
Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Terms of Service. You can’t request another review."

All they claim is not true, they disabled my account because I told them my honest opinion in the survey. They even disabled all my Facebook pages and even my Instagram account. Some of my pages are business pages and I can't access them again. I spent a lot of money of them and now I don't have any Idea how to access them again, maybe I should shut them down entirely because I'm not willing to use any of the Stupid Meta Services again.

Don't do my mistake, Stay away from Meta and stay safe

I am an administrator of a massive community (75,000+ members) dedicated to free animal rehoming. Our team works tirelessly to follow every guideline, yet Meta’s automated moderation has proven itself to be fundamentally broken and dangerously incompetent.

Their "advanced" AI is currently incapable of distinguishing between veterinary vaccinations ("shots") and illegal firearms sales. Because our members are responsible pet owners discussing medical records, the bot is flagging "dog shots" as weapon sales.

Worse than the initial mistake is the "infinite penalty loop." Every time our moderation team manually approves a harmless post about a dog’s medical history, the bot interprets our moderation as "approving gun sales" and automatically extends our group restriction. We have been moved from May 4th to May 8th with zero way to appeal or speak to a human.

Meta has essentially removed human oversight, leaving massive communities to be governed by a retarded (for lack of a better word) algorithm that doesn't understand basic English context. If you run a group for animal welfare, beware: Meta’s bots will mistake your vet records for a gun range and shut you down without a second thought. Total failure of leadership and technology.

Right after I made a few reels, my account was automatically switched to professional mode. Immediately after that, my views started being limited, with the platform wrongly flagging my original content as problematic. My content is original, yet it was treated as suspicious without any clear reason.
Even after I deleted the flagged content, the restriction remained. For months now, every single post has been marked as limited, even though the page with the so-called “problematic” content is completely empty.
I have submitted multiple complaints and reports. Not a single one has received a response.
This is unacceptable. There is no transparency, no accountability, and no support.
If zero were an option, that would be the correct rating.

Everything is wrong with Facebook. We are only shown what they want us to see. No place to complain to. The feeds are all about what Facebook wants us to see.

Consistently and shamelessy caved in to the Trump administration and is now asking for personal ID for people who simply want to make an account. They are one of the highest contributors to this dystopia and I wish the absolute worst for them in the future.

My 10-yr old facebook has been permanently banned without any valid reasons. I got important people and things there!!!

Your Facebook is badly and worthless! We don't use longer your Facebook in future accounts. Worthless and fake reklam, false info all etc...Worthless, shit.

Cannot get in contact with anyone in customer service! I've owned the count for years. All of a sudden now they want verification of who I am? My avatar or picture on Facebook is of a military aircraft that I worked on when I was on active duty. They say they want my driver's license to verify who I am. However, if they're trying to verify my picture from a driver's license to the picture I have on Facebook, needless to say it will never lineup. I've wrote the company, or should I say their overrated bot system, two or three times still no response. The company conveniently removed their 1-800 customer service number only adding to the problem.

I’ll never take any car to Motor Serve for mechanical repairs, the manager and receptionist there are liars and thieves. I had a problem with a cracked diaphragm for the fuel pump. They kept the car 4 weeks without inspecting it to see what the problem is they quoted $,7400-00.
I was told by the receptionist and manager the fuel pump needed replacing; all lies. I supplied the diaphragm and was on the passenger’s seat, I was ringing twice a week and they kept on lying to me about the car being too old, parts were hard to find.
Last time I rang I told the manager to go F---k himself, I scared him and he told me to come and pick it up no charge.

This account is of great importance to me. With more than 60,000 followers, it represents a community that has supported me throughout my journey. I have had the opportunity to appear on television, create meaningful content, and share videos that have had a real and positive impact on my audience. Facebook is not just a social network for me; it reflects my journey, my memories, and my relationships.

Throughout my activity, I have always aimed to share positive and constructive messages. My publications have had a real-world impact: one of my posts helped locate the body of a missing person, allowing their family to find closure, and another contributed to finding a missing young girl through the visibility of my content.

These examples demonstrate that my account was not merely for sharing content, but a true tool for community support and public assistance.

Furthermore, I would like to point out that my account was verified, and I was paying for a Facebook subscription service. This demonstrates my commitment to authenticity, transparency, and security on your platform.
I understand that mistakes can happen and that certain actions require vigilance. If any of my actions contributed to this situation, I am fully willing to take all necessary precautions to ensure even more responsible use in the future.

Once my account is restored, I intend to subscribe again to a verified badge service in order to further secure and authenticate my profile. This commitment reflects my loyalty to your platform and the importance it has had in my personal and professional journey.I kindly request:

1. Clear confirmation of the current status of my account (permanent disablement or temporary suspension)

2. Precise information regarding the reason for this decision and the specific Community Standard involved

3. A thorough human review of my case

I thank you sincerely for your time and consideration and remain available for any further information.

Sincerely,

Yannick Krommenacker

Absolutely disgusting. My facebook was suspended in January. A Muslim was saying that women should be raped for not following the Sharia Law. I replied saying that he should go to prison and get raped. My facebook page was suspended in January. I appealed against it twice and was completely ignored. I removed 262 listings from Artisan's Treasures by Noeleen as Facebook has stopped recommending my listings to the public eventhough my page had no issues. I have had it with Facebook. I will no longer sell anything on Facebook. All my hard work for nothing. I will find a platform to sell on. The customer support is completely fried.

I have reviewed Facebook before and it just gets worse and worse. I used to be on Instagram but stopped that altogether. I only use Facebook as I have a friend in USA that uses it and I use messenger. Used to be twice a day but now only once every two days because I just don't really want to go on there. Also I share my songs I write from Youtube, and that on Facebook no longetr shows the artist song title and info shared and for a while didn't even show the video picture, just the writing. It has also become even more sluggish than ever, maybe that they keep spamming us with ads and scammers that proliferate Facebook and sometimes it doesn't open at all, just a spinning wheel, yet I've got a very fast internet 300mbs, brand new pc just last week, which is a fast i7 and SSD. Works fine on all websites except Facebook. Says a lot. I think it's time to dump Facebook and abandon my friends I'm afraid.

Login page sometime doesn't send the otp for resetting the password

This garage does the worst window tinting and my experience was terrible. All accounts are documented photos and videos of before and after done!

First time > Drove home and realised my drives window had a scratch on the film "not my car window" and a air bubble in the rear window (All documented and time stamped)

Drives side winow large scratch in the tint, rear window a bubble and other scratches. Told to return, returned a week later, drivers door fixed told to wait as rear door would "come right" with the sun and time. It obviously didn't returned again to fix the issue. 3rd time lucky the bubble was fixed and the film removed again but had to wait two weeks and now I find on my drivers window the terrible dust bubble picture you see in the attached photos! Should have fixed and resolved the issue the first time I returned. Now I get a laugh that the service was great from the owner and a refusal for refund unless I return and let him remove the film himself. NO one would do that as the skill level is poor and the trust Is broken!

I had to go back and fourth 3 times to fix the window tints on the vehicle to the point where I've had to seek advice from the citizen advice consumer service. The installer/owner wants me to return a fourth time "To give his product back" before he provides a refund. So he would like me to return a fourth time to possibly damage my vehicle further in order to recieve a refund. Under the consumer act 2015 I only had to return one time this would be the fourth. So got a case reference and I'll do what I need to. As for a consumer, DO NOT use this company for window tinting.

Cost me over £200 and now I have to seek consumer advice and citizens advice help and send letters to try recoup my money to go pay someone else to do this properly on a brand new vehicle.
The fact that I'm supposed to let someone fiddle with my windows for a fourth go is ridiculous and I will not let that company near my windows or car again!

Facebook/meta is really a poor excuse for a social media company. I've never been a member of Facebook, but apparently I have been banned for life due someone else's nefarious activity on their site with my name. They can't even verify me with all of their so called security protocols. Such a sad state of affairs.