Tricks you into paying more than intended, and you don’t realise until you see it on the bank statement that you’ve agreed to something you didn’t know. They’ve found a way to exploit how people handl... See more
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I got a subscription a month ago. The login screen was not working. I checked trustpilot and saw all the scam reports and got panicked. Cancelled my credit card. Then I decided to contact the customer... See more
Facely is a scam, would rate zero stars if possible. Downloaded app, subscription was $5, provided my credit card details (please don't do that), was immediately charged $5, then $47 same day, then $5... See more
To be avoided! I agreed to have a $5 AI make up trial. Next thing i know it, a pop screen comes for Colour match which I press without thinking anything. There is an immediate charge of $27 for it. I... See more
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SCAM!!!
No way to cancel subscription in the app, they offer a first analisis for 5 USD. Since they already have my credit card information, they keep trying to charge me 100 USD to this day. No support area, no social media its a SCAM SCAM SCAM!!!
Scam
Saw this app thought it looked like a great idea. Only €5, what could go wrong? Well the extra 50 taken 2days later, that's what! No response from customer services!!! Joke
It’s scam
It’s scam. They charged me $50 and then $29 after a few minutes. There is no way to cancel this subscription
Scam!!!
Scam!!!
Saw an add on Instagram. It looked fun and cheap. I got a "confirm your e-mail"-e-mail but couldn't log in. They don't answer their customer service email. They don't have a real website. They don't have an Instagram. I never got a confirmation e-mail of the 5$ I paid and now they have charged me 50$ more without my approval.
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