Fair for You Reviews 

19,486
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 812 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward application process and user-friendly website, noting that it is very simple to navigate and get quick decisions for household purchases. People also appreciate the genuinely helpful customer support team, alongside flexible payment options that provide much-needed relief and fit comfortably into tight household budgets. However, some customers also noted frustrating experiences involving unexpected payment processing delays, sudden application rejections after years of consistent use, and rigid financing decisions. A few individuals also mentioned communication hurdles, such as ignored emails and a lack of support availability during weekend hours when urgent help was needed.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the straightforward and quick... See more

Service

Customers consistently note positive experiences with service, highlighting easy payment options, helpful... See more

Product

Reviewers mention positive feedback about product, highlighting the great range of household goods and... See more

Payment

Clients share positive opinions on payment options, highlighting that consumers can choose convenient payment... See more

Customer service

Consumers find customer service to be positive, highlighting quick, friendly responses and brilliant support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing and for me a lifesaver! After my old washing machine broke down I was in a panic, wondering how I was going to afford this unexpected expense! I found fair for you and I can now spr... See more

Company replied

Rated 5 out of 5 stars

I have been with Fair4U for years now and cannot fault it. I would love to see more items on there. The whole experience from joining to ordering is really easy and the website is easy to navigate. Yo... See more

Company replied

Rated 5 out of 5 stars

Resolving issues and going above and beyond in finding resolutions for any problems that might occur. As a customer, I am truly grateful that this is an option for me. Improving one room at a time.... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of fairforyou for a few good years, and in my time with them I have found them very helpful and the goods they offer are of a high quality and a very good payment structure to w... See more

Company replied


Company details

  1. Non-bank financial service
  2. also in
  3. Alternative Financial Services

About Fair for You

Written by the company

Unsurprisingly, being called ‘Fair for You’, we really care about fairness. We believe that people who are less well-off or whose financial circumstances are more difficult than most should not have to pay more for credit.

Fair for You helps you buy essential household products directly from our trusted retailers by providing you with fair, affordable finance. You apply for a loan from us, which we pay directly to the retailer of your chosen product when you complete your purchase.

Your product will come to you straight from the retailer, ensuring you get top quality products from well-known retailers like Whirlpool, along with all the delivery, installation, and aftercare support you’d expect.

With a Fair for You loan, you can choose how long you’d like to borrow for and how frequently you’d like to pay. You can pay weekly, fortnightly, four-weekly or monthly and borrow for as long or short a period as you like. You can even change your repayments if your circumstances change.

The shorter the loan period you choose the less interest you pay overall. We’re a bit different from other lenders, which means there are no charges or fees if you’d like to pay a bit extra towards your loan. The faster you pay, the less you pay.

You can pop over to the Fair for You website to find out more about our flexible finance options and how they may be able to help you: www.fairforyou.co.uk/how-it-works

Written by the company

Fair for You is your alternative to high cost weekly payment stores. We're a British-based, not-for-profit lending company, set up for the benefit for you and your family.
We understand that circumstances can change from day to day and that sometimes this is out of our customers control.
We don’t charge late fees and will work with you to rearrange a payment plan should you fall off track. We will not repossess your item/s if you’re finding it difficult to keep up with your payments or use bailiffs.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19k reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(19,486)

785 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its nice to know if people need a loan…

Its nice to know if people need a loan from fair for you they exepts anyone in any situation its great what they do

5 August 2026
Fair for You logo

Reply from Fair for You

Hi Mrs Adams,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Quick

Quick, easy and efficient

7 August 2026
Fair for You logo

Reply from Fair for You

Hi Lisa,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Had no bother for applying for this…

Had no bother for applying for this when I really needed it just waiting for my card coming thanks

4 August 2026
Fair for You logo

Reply from Fair for You

Hi Fiona,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Great and easy to appy and no interest…

Great and easy to apply and no interest perfect for familys i will update more when i receive my card and let you all no how amazing they are

4 August 2026
Fair for You logo

Reply from Fair for You

Hi Gemma,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Helping people though rough times

Helping people though rough times. Great for when you need more essentials till pay day.

4 August 2026
Fair for You logo

Reply from Fair for You

Hi Carole,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Fantastic service easy to use and to…

Fantastic service easy to use and to repay and knowing you can top up ure card whenever u need it .
Thankyou fair for u !!!

4 June 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Clive,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Love ordering with fair for you…

Love ordering with fair for you everything is so simple and manageable to suit your needs thankyou once again

31 July 2026
Fair for You logo

Reply from Fair for You

Hi Michelle,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

East to apply and very grateful

East to apply and very grateful

30 July 2026
Fair for You logo

Reply from Fair for You

Hi Emma,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 4 out of 5 stars

Keep trying even when they say no you will just wait a bit longer but yes it worth the wait

I was turn down a couple of times even though I had gair for you for long like cooker fridge washing machine and even a shopping loan so was surprises to see no. Ok didn't understand then I see it was the bank account statement so once it was all cleared up eventually it was approved 👌

29 July 2026
Fair for You logo

Reply from Fair for You

Hi Miriam,

Thank you for your review,

As a responsible lender regulated by the Financial Conduct Authority (FCA), we are required to make sure that any credit we offer is affordable and suitable for the customer. This means we must assess not only the information provided in the application, but also whether the repayments can be made without causing financial difficulty.

We only review the information that is relevant to assessing your application, and all documents are handled securely and in line with our privacy and data protection obligations.

Our aim is to lend responsibly and to avoid offering credit where it may place a customer under financial pressure. For some applications, the information already available is sufficient, while for others we may need further evidence such as bank statements before a decision can be made.

If there is anything else we can help with, please do not hesitate to contact us at contactus@fairforyou.co.uk or call us on 03334330739.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Amazing service .quick aswell .this as…

Amazing service .quick aswell .this as helped me so much .very good service .and it will not be the only thing I buy .
Thank you

29 July 2026
Fair for You logo

Reply from Fair for You

Hi,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service

28 July 2026
Fair for You logo

Reply from Fair for You

Hi Maureen,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

amazing help so much never had any…

amazing help so much never had any issues with them everything simple and easy and always sends emails we up-to-date everything

12 January 2026
Fair for You logo

Reply from Fair for You

Hi,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Always had a good experience,also…

Always had a good experience,also documents are much easier to do than before

27 July 2026
Fair for You logo

Reply from Fair for You

Hi,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

I use these in certain times when I…

I use these in certain times when I need to buy something out of my price range I save the rest and use my card for the extra funds I need.
I have had many kitchen appliances also from these and other stuff great low repayments I always pay well over my recommended payment

26 July 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Dannielle,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Great

Great. Easy access. Thank you

25 July 2026
Fair for You logo

Reply from Fair for You

Hi Linda,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Always fast service

Always fast service, never any problems

25 July 2026
Fair for You logo

Reply from Fair for You

Hi Lynn,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Amazing company I've used fair for you…

Amazing company I've used fair for you for the past few years really helpful staff very fair and top quality items highly recommended

20 July 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Karen,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Most of the iterms are ok

24 July 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Susan,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Excellent shopping plenty of choice,and…

Excellent shopping plenty of choice,and you chose how long you want to pay it over.They do furniture,tvs mobile phones,game console,kitchen appliances,carpets,garden furniture,toys and loads more choices and they also do the shopping card for iceland/food warehouse,argos ive been with them about 4 years and would certainly reccommend.

11 May 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Julie,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Great Company

I have have nothing but praise for the Fairforyou company, always there to help and they have made my life a lot easier

24 July 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Kim,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

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