Absolutely amazing and for me a lifesaver! After my old washing machine broke down I was in a panic, wondering how I was going to afford this unexpected expense! I found fair for you and I can now spr... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I have been with Fair4U for years now and cannot fault it. I would love to see more items on there. The whole experience from joining to ordering is really easy and the website is easy to navigate. Yo... See more
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Resolving issues and going above and beyond in finding resolutions for any problems that might occur. As a customer, I am truly grateful that this is an option for me. Improving one room at a time.... See more
Company replied
I have been a customer of fairforyou for a few good years, and in my time with them I have found them very helpful and the goods they offer are of a high quality and a very good payment structure to w... See more
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Company details
About Fair for You
Written by the company
Unsurprisingly, being called ‘Fair for You’, we really care about fairness. We believe that people who are less well-off or whose financial circumstances are more difficult than most should not have to pay more for credit.
Fair for You helps you buy essential household products directly from our trusted retailers by providing you with fair, affordable finance. You apply for a loan from us, which we pay directly to the retailer of your chosen product when you complete your purchase.
Your product will come to you straight from the retailer, ensuring you get top quality products from well-known retailers like Whirlpool, along with all the delivery, installation, and aftercare support you’d expect.
With a Fair for You loan, you can choose how long you’d like to borrow for and how frequently you’d like to pay. You can pay weekly, fortnightly, four-weekly or monthly and borrow for as long or short a period as you like. You can even change your repayments if your circumstances change.
The shorter the loan period you choose the less interest you pay overall. We’re a bit different from other lenders, which means there are no charges or fees if you’d like to pay a bit extra towards your loan. The faster you pay, the less you pay.
You can pop over to the Fair for You website to find out more about our flexible finance options and how they may be able to help you: www.fairforyou.co.uk/how-it-works
Written by the company
- Fair for You is your alternative to high cost weekly payment stores. We're a British-based, not-for-profit lending company, set up for the benefit for you and your family.
- We understand that circumstances can change from day to day and that sometimes this is out of our customers control.
- We don’t charge late fees and will work with you to rearrange a payment plan should you fall off track. We will not repossess your item/s if you’re finding it difficult to keep up with your payments or use bailiffs.
Contact info
Unit 8 Elm Court, Meriden Business Park, CV59RG, COVENTRY, United Kingdom
- 0333 433 0739
- enquiries@fairforyou.co.uk
- fairforyou.co.uk
4.6
Excellent
19k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company
Excellent company, payments are slightly high, but not an issue and you can reapply after a month, I hope they add more stores in the future, I used Iceland/Food warehouse and Argos and Currys, I will be sticking with Fair For You, I do recommend them
8 June 2026
Unprompted review
Reply from Fair for You
Hi Andrew,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
There .ake a fair for youdecision there and then…
There make a decision there and then when you apply. Card arrives a couple of days time if accepted and also helpful on phone if you need to speak to someone. I would recommend them
4 June 2026
Unprompted review
Reply from Fair for You
Hi Brian,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
…sent emails
I have sent 2 emails in response to your reply to my review but still no reply.
15 April 2026
Unprompted review
Reply from Fair for You
Hi Nm,
Thank you for your review.
As we cannot locate your details on Trustpilot, are you able to call us on 03334330739, and our team will be able to locate your email once going through security, and we can resolve your issue as soon as possible.
Kind regards,
Customer Experience Team
Lifesavers!
Absolutely amazing and for me a lifesaver! After my old washing machine broke down I was in a panic, wondering how I was going to afford this unexpected expense! I found fair for you and I can now spread the cost at only £10 per week. I can pay more or less depending on my affordability l! I am ever so grateful! Customer service is impeccable! Very friendly staff and delivery men! Thanks so much! It’s nice to know there are options out there!
27 May 2026
Unprompted review
Reply from Fair for You
Hi Samantha,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Good service for lower income people…
Good service for lower income people help with shopping in needs thanks
7 June 2026
Reply from Fair for You
Hi Ibrahim,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
very helpful
4 June 2026
Reply from Fair for You
Hi,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Rose,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Quick answer application with great service
Easy to apply for , short and basic application and quick response . Excellent for single parents who have to budget with foods and items etc.
3 June 2026
Reply from Fair for You
Hi,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Very commendable user friendly…
Its very easy to use and have choice to click on right product for you. Over all top to bottom its really commendable to use services they offered.
3 June 2026
Reply from Fair for You
Hi Shah,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
So easy to apply and not to long for…
So easy to apply and not to long for outcome.many thanks.
3 June 2026
Reply from Fair for You
Hi Pamela,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Stefanie,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Eion,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Been with them for years
Been with them for years. Never missed a payment and always tried to pay loans off early. But now they won't let me have a loan saying I can't afford it. My circumstances are exactly the same as they have been for my last 2 loans. Will never use them again
31 May 2026
Unprompted review
Reply from Fair for You
Hi Kim,
Our lending decisions are based on a number of factors, including credit reference information and affordability assessments. As a responsible lender, we are required to ensure that any borrowing we provide is affordable and appropriate for a customer's circumstances. This helps us meet our regulatory obligations and protect customers from taking on credit that may not be sustainable.
While we are unable to disclose the specific details of our internal lending criteria, if you believe there are additional circumstances that we should consider, you are welcome to submit an appeal for review.
To do this, please send an email to loans@fairforyou.co.uk providing as much information as possible about your circumstances and the reasons you would like your application to be reconsidered. Our Loans Team will review the information provided and assess whether the decision can be reviewed further.
Please note that submitting an appeal does not guarantee that the original decision will be changed, but it will ensure that the additional information you provide is carefully considered.
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi Katy,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Excellent service from start to finish
Excellent service from start to finish, no complications just straightforward. Website easy to use
1 June 2026
Reply from Fair for You
Hi June,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Great company have helped me out loads…
Great company have helped me out loads and good value for money
6 May 2026
Reply from Fair for You
Hi Elizabeth,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Reply from Fair for You
Hi,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
Affordable living
What made my experience great as a long standing customer Fair4you has never allowed me to go above what is affordable.
They are responsible lenders, and through them I have been able to purchase household items that I could not have afforded otherwise, and yes as a loyal customer I wouldn't hesitate to recommend to my friends or family
29 May 2025
Unprompted review
Reply from Fair for You
Hi,
Thank you so much for your kind words. We really appreciate your support! It’s great to hear you’ve had such a positive experience with us.
We’re always looking for customers to share their stories and testimonials, as it really helps other people who may not know about us feel more confident in choosing Fair For You. If this is something you’d be interested in getting involved in, please feel free to get in touch with us at marketing@fairforyou.co.uk, and we can talk you through what’s involved and what we can offer in return.
Thanks again for your support. It really does mean a lot to our team
Kind regards,
Customer Experience Team
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