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Rated 5 out of 5 stars

I can't speak highly enough of my first experience shopping with FairnessCo Beauty Shop. I wanted to try The Ordinary skincare range but was overwhelmed with all the choices and needed some direction... See more

Rated 5 out of 5 stars

Amazing ! I bought skin care from website and am forever counting down the days until I can use it again on my skin! My complexion is so much more even, you are able to physically see what comes out... See more

Rated 1 out of 5 stars

I wish I read the reviews Before making order. VERY BAD COMPANY PRODUCTS ARE NOT ORIGINAL AT ALL. Since I have made my order on the 6th January 2020 until now nothing my cream FRANÇOISE BEDON was supp... See more

Rated 5 out of 5 stars

My order arrived lately but received in good condition. Fairnessco website is so much use friendly and variety of beauty brands available to shop.

Company details

  1. Hair product shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Cosmetics shop
  5. Hair Salon

Information provided by various external sources

Wide range of best afro natural hair care products, skin care products for African Americans, wigs & hair extensions for the men, women, & kids. Exclusive beauty & cosmetics for dark skin. Electricals for hair styling, curling, trimming, & drying. Shop...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 1 out of 5 stars

Fairness I is really bad

Fairness I is really bad. They don't deserve even one star. I ordered items worth £190 and I didn't receive any of the items. After a very poor communication battle with them, they agreed to resend but I only received £60 worth of what I ordered as the told me they were out of stock. But up to this day I have yet to receive the rest of the items. All my emails were not responded and no refund was issued either.
Very poor communication and poor service in every way. It doesn't even deserve a star but I had to give it one before I can write the review.

1 July 2020
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Ordered from this website on 28 January 20 and got a confirmation email. No dispatch notification after a week so emailed asking when I should expect my items. No response. Emailed again, no response, tried for a third time asking for a refund. Yup - no response and no goods. AVOID!!

7 March 2020
Unprompted review
Rated 1 out of 5 stars

0 stars!!!!

0 stars!!!!! I had used this company in the past with no issues. So I placed an order in Dec 2019 and the wrong product was sent out. Products were returned and they said they would send the correct products out. Its been over 3 months since my order and now they seem to be ignoring my e-mails. Looking at other reviews this seems to be a common theme. DO NOT USE THIS COMPANY!!!

6 March 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Giving it a 1 because 0 is no option! Don’t ever order from them, they are such a scam. I ordered from them and they told me my package had been shipped. The shipping line told me this wasn’t true. I went back to them and they told me to wait another couple of days, if I don’t receive it they would send me a new one. Days flew by and still nothing. So I contacted them and they send me a new tracking nr, one which was going to Brasil!! Mind you: Brasil while the address on my order specifically said UK. I contacted them and they lied and said they will send the matter to the customer service in order for me to get my money back. LIES!!! Never heard from them again. Tried contacting them after and they ignored the messages. Pleas stay away from them, they aren’t a legit business. Still haven’t heard a word from them, nor have I received my refund. Complete SCAM

28 February 2020
Unprompted review
Rated 1 out of 5 stars

Zero Rating

I placed an order on 24th December 2019 and they took my money but I received nothing. I tried to contact them through email and online chat but the customer services is the worst I have encountered. Their standard reply was "It will be with you in a couple of days". I eventually had to give up on the order so beware. Once they have your money they don't care whether they send you the goods or not. DO NOT TRUST THEM.

15 February 2020
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service. I placed an order with FairnessCo just before Christmas. They sent the wrong item and another item didn't arrive at all. I have given them plenty of chances to rectify the order. They only respond with "it's with the order processing team". It's been over a month now and they still have not resolved this issue. And with complaints that people aren't receiving anything at all it makes me wonder if they are still trading. What an awful experience i certainly won't be dealing with them any more.

8 February 2020
Unprompted review
Rated 1 out of 5 stars

ORDER NOT RECEIVED

Placed an order on 31st December, had it acknowledged and then informed it was despatched Royal Mail but tracking was not registered when I checked for delivery. I've emailed several times and asked for a refund but nothing from them. Would not use them!

7 February 2020
Unprompted review
Rated 1 out of 5 stars

Have used before and they were fine

Have used before and they were fine. Ordered in Dec-19 and after 10 emails chasing and being advised shipment was on its way, no more replies and website seems to be down. Think the company has folded.

3 February 2020
Unprompted review
Rated 1 out of 5 stars

I need zero stars for this

I need zero stars for this. you cant contact them on email or call is madness . took payment from my account from 15/01/2020 and still haven't received my item. The only way to reach them is through online chat and believe me you will waste your TIME

3 February 2020
Unprompted review
Rated 1 out of 5 stars

Wish I could give a zero review

Wish I could give a zero review. Think this company are con artists. Ordered from them on 7 January and several failed attempts at contact have still not delivered my items, Now ignoring any method to contact them, but they have taken my payment. DO NOT BUY FROM THEM. I notice that the reviews put on over the past 3 days are all 5 star. A bit fishy I think. I will be making a formal complaint. Don’t throw your money away.

2 February 2020
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, used it for the first time yesterday and couldnt believe the dirt it picked up off my face. Definitely recommend it for everyone! And worth the money as well.

31 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing ! I bought skin care from website and am forever counting down the days until I can use it again on my skin! My complexion is so much more even, you are able to physically see what comes out of your pores you know its working for sure !
Super fast shipping

31 January 2020
Unprompted review
Rated 1 out of 5 stars

Stay away!!

Stay away!!! Awful, very unprofessional customer service. Lack of respect for customers and this needs to be taken further! They are crooks! They don't answer phones or emails and they will make false attempts to resolve the issue but it's only a ploy to get rid of you. Be warned! Stay away!!!

29 January 2020
Unprompted review
Rated 1 out of 5 stars

I wish I read the reviews Before making…

I wish I read the reviews Before making order. VERY BAD COMPANY PRODUCTS ARE NOT ORIGINAL AT ALL. Since I have made my order on the 6th January 2020 until now nothing my cream FRANÇOISE BEDON was supposed to come from France but I’m surprised on Royal Mail tracker it’s says that my product just left the overseas ( Brazil) FAKE FAKE FAKE I just asked a full refund of my money . The should close down this website

27 January 2020
Unprompted review
Rated 1 out of 5 stars

Goods not delivered even withnext day pud delivery

I wish I checked the review it’s so unbelievable I had to pay for the next day delivery and it’s been four days no response they don’t pick the calls and don’t reply the emails. Scammer scammer scammer. I will never order fro you again very stupid thieves. I wonder how u tend to keep stealing from people

23 January 2020
Unprompted review

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