Fairstone Reviews 

I approached Fairstone for advice. Tom was appointed. He analysed my situation quickly and efficiently, and advised some solutions. Easy to pick a solution. Very helpful.

Everything is explained in a way that makes it easy to understand

Tom has been my advisor for about 5 years now. I have real confidence in his knowledge and impartiality, both based upon him knowing (or finding out) the answers to the myriad of questions that I ask him! He listens actively and all of his recommendations have performed as well as or better than expected.

Hannah Lucy,
It’s very comforting to know that Hannah is always at the end of the phone if I have any worries. In April I phoned Hannah with a problem, she took all the worry away from me & sorted it all out, I couldn’t have done it on my own. I would highly recommend Hannah. I’m looking forward to our catch up meeting in August.

Both my wife and I use Hannah Lucy as our financial advisor. We have always found her extremely helpful and very thorough in her research into financial products that would suit us. Would highly recommend.

Tom is very knowledgeable and very helpful with advising an old biddy like me!

Hannah is approachable, knowledgeable and i have utmost faith in her ability to guide me down the right financial path.

Always helpful and ready to explain complicated financial matters.

I needed to take funds from my flexible ISA for a short term loan. Tom Kendall at Fairstone listened to my request, offered useful advice about repayment, enacted the request and the required funds were made available to me within a ten working day period as advised.

I’ve had the pleasure of dealing with Paul Cleveland and Katie Cleveland for many years both for business and personal needs and each experience has been exemplary. Their dedication and professionalism are unmatched and they consistently go above and beyond to deliver outstanding service. Every interaction has been smooth, efficient, and genuinely positive. They’ve earned my complete trust, thank you Paul and Katie. A well-deserved 5-star rating from me.

I had a great experience with Aaron whom managed to save me money on my policy. Communication was great and he kept me informed at all times. Would recommend Aaron to anyone wanting to get good advice and a good deal.

I cannot praise my accountant highly enough, Dominique has worked tirelessly to get me a good deal on my pension. She has worked so hard for me, she has gone above and beyond to get me the best deal. I hope to continue to work with Dominique even after I have received my pension. I highly recommend Fairstone to anyone who needs help with pensions or other money issues.

Very efficient, sorted my mortgage within a day

Everything was explained to me so I totally understood what was happening.
I felt very comfortable Elliot Warren was absolutely excellent, looking forward to the future.

We have a very positive experience with Alex Gill throughout our remortgage. He has provided an informed and professional service guiding us through different options and making the process smooth, simple, efficient and in a timely manner. He always provided great insights. I will truly recommend Alex and Fairstone. Thank you again.

Great service as always from Claire Allison, our trusted mortgage advisor at Fairstone. Claire always goes the extra mile to find the right products for us, whether it be for investment properties or personal mortgages. Claire is proactive, efficient and friendly - I wouldn't hesitate to recommend her.

My father has been using Grayside/Fairstone for many years. He has always been happy with the service.
We met Mervyn in January 2026 when he visited us at home- he was punctual with a friendly and professional manner.
Mervyn explained all information clearly.
Thank you Mervyn. Les.

Very professional staff and great communication throughout the process for my financial situation. Very clear information given and explained through every step.
Highly recommended.

I have known Kelsey for a few years now and have found her very efficient and on the ball. I have gone with her advice and have been very pleased with her services. definitely would recommend her services.

From the first phone call with Fairstone to the latest exchange of emails with Elliot the whole onboarding process with Fairstone was professional, efficient and business like yet retained the personal touch I was looking for. Yes I want sound investment but I also want someone on the journey with me holding my hand gently so to speak. Very pleased to be a Fairstone customer this year.