Fairview New Homes Reviews 497

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the smooth user experience and the desirable locations of the properties. However, some customers also noted issues with pushy sales tactics and unprofessional behavior from a minority of the sales staff. A few other people also felt that the legal aid suggested by the company was not transparent or helpful regarding terms.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being professional,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the support... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the staff for their care, patience, and... See more

User experience

Users describe positive interactions with user experience. Customers consistently report an enjoyable,... See more

Location

Customers consistently note positive experiences with location. Many reviewers found properties in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from anoth... See more

Company replied


Company details

  1. #7 of 29 best companies in Home Builder
  2. #5 of 27 best companies in Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Asli & Mursal has been amazing

Asli & Mursal has been amazing, very professional and best experience I’ve had when viewing properties. Could recommend enough, Epping Gate is a beautiful development.

25 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Abdul, Thank you for your kind review.

We are pleased to hear that Asli & Mursal were very professional and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

We had an outstanding experience with…

We had an outstanding experience with Fairview One Goodmayes, and I must give a special shoutout to Chris, the sales manager. From the beginning, Chris was incredibly welcoming and supportive, always willing to answer our many questions. He took the time to show us additional properties that perfectly suited our needs, going above and beyond to ensure we felt comfortable and informed throughout the process. We are genuinely pleased with the quality of service and professionalism. Highly recommend both the company and Chris for anyone in search of their new home!

2 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Kirill, Thank you for your kind review.

We are pleased to hear that Chris was welcoming and supportive and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

We received very professional service…

We received very professional service from Mr Dhrumil of Goodmayes. He is very kind and knowledgeble, explain everything I need to know as a first time buyer. I would recommend him with no doubt.

21 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Yao, Thank you for your kind review.

We are pleased to hear that you received very professional service from Dhrumil and you had a positive experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Great service

Great service from Rico and the team. Fast and straightforward process so far.

17 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Jackson, Thank you for your kind review.

We are pleased to hear that you had great service from Rico and you had a positive experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

The best Customer Service by Dhrumil at One Goodmayes

We have approached One Goodmayes for our new home with Fairview.There I meet Dhrumil,he is very kind and gave me clear explanations of the flat and builder as well.
He explained process of purchasing and showed us the construction site.
We are happy with the customer service from Dhrumil.I will surely recommend my friends.
Thank you Dhrumil for ur valuable information and I hope u are the best.
Good luck.
Thank You.
Anusha Cherukuri

6 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Anusha, Thank you for your kind review.

We are pleased to hear that you received great customer service from Dhrumil and you had a positive experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Rico and the One Goodmayes team have…

Rico and the One Goodmayes team have been extremely helpful and attentive in answering all my queries and streamlining this process for me as a first time buyer. I have been pleased with the service. Thank you, Team!

26 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Baaba, Thank you for your kind review.

We are pleased to hear that Rico was helpful and attentive during your first time purchase and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Dhrumil at One Goodmayes

Dhrumil at One Goodmayes was a pleasure to deal with and very knowledgeable. I greatly appreciate the help and patience he showed during my process.

26 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Akbar, Thank you for your kind review.

We are pleased to hear that Dhrumil was patient and knowledgeable and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Amazing customer service from Dhrumil One Goodmayes

We have approached Dhrumil at One Goodmayes for our new flat. He is very patience and explained all my queries regarding the property and showed the show home aswell. We are impressed for his customer service . I highly recommend my friends also.
Thank you Dhrumil for your suggestions and your customer service is appreciated.

22 August 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Mohan, Thank you for your kind review.

We are pleased to hear that you received amazing customer service from Dhrumil and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Great Service.

22 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Vinay, Thank you for your kind review.

We are pleased to hear that you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Warm welcome by the manager

My wife and I just visited the site without prior appointment. But the manager Chris, was very happy to show us around and explained everything well...

24 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Jubit, Thank you for your kind review.

We are pleased to hear that you had a great experience with Chris.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Bass was a fantastic sales negotiator

Bass was a fantastic sales negotiator, and he gave us a detailed walkthrough of all the different apartments that we were interested in. He also clarified all our questions and assisted us a lot in the buying process. Highly recommend Bass and Fairview! :)

22 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Kavi, Thank you for your kind review.

We are pleased to hear that Bass was fantastic during your buying process and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Dock28

Visited Dock28 and met with Sarah who was very helpful in explaining the buying process as well as showing me around the development. Yet to make a decision but the service is definitely appreciated.

1 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Umar, Thank you for your kind review.

We are pleased to hear that Sarah was helpful during your visit and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Goodmayes excellent customer services from Tamana are highly appt

We have been interacting with Tamana at Goodmayes, Fairview new homes ltd. She has been very helpful, patient and courteous. She guided us very well and answered all our queries. We are extremely satisfied and happy with her services. We will definitely recommend Goodmayes to our friends due to such an excellent customer service that we experienced here.

15 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Sudha, Thank you for your kind review.

We are pleased to hear that Tamana was very helpful and patient during your visit and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Great and very kind sales people

The person who showed me around called Max so great and so helpful. Property was amazing.

21 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Max, Thank you for your kind review.

We are pleased to hear that Max was helpful during your visit and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Tamanna was brilliant

Tamanna was brilliant! Open communication and very helpful and insightful

22 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Atkinson, Thank you for your kind review.

We are pleased to hear that Tamana was helpful and insightful and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

We recently visited Silverton to…

We recently visited Silverton to purchase our first home in the UK. Bass and team did a wonderful job of explaining all the details about the apartment and the development and answered all our questions. Good customer service.

27 August 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Ashish, Thank you for your kind review.

We are pleased to hear that Bass and the team did a wonderful job during your visit and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Today we had our viewing arranged for…

Today we had our viewing arranged for 14:00. Our agent, Sarah Rexhepi was absolutely wonderful, she met our every need and explained all details very clearly. We really appreciated how she left no stone unturned.

21 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Alicja, Thank you for your kind review.

We are pleased to hear that Sarah was wonderful during your visit and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Good experience

It was an excellent experience. Tamana was very kind and helped with the viewing. She has good knowledge about the apartment. She was very accommodating and informative and this made my visit very comfortable. Thank you!

21 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Kalpana, Thank you for your kind review.

We are pleased to hear that Tamana was very kind and helpful during your visit and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 4 out of 5 stars

My experience purchasing my home with…

My experience purchasing my home with Fairview has been great thus far. The team at The Green, in particular Fahim and Mursal, have been incredible and I dont mean that lightly. They have been very responsive to all my correspondence, attentive to my requests and its always nice to be welcomed in with a friendly smile whenever I enter their offices. I am thrilled with the service I have received and can not thank you them all enough!

21 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Dami, Thank you for your kind review.

We are pleased to hear that Fahim and Mursal have been incredible throughout purchasing your new home and you had a great experience with us.

If we can assist you any further please do not hesitate to get in touch!

Rated 5 out of 5 stars

Very helpful and very quick

Very helpful and very quick. Love my new flat!

21 September 2024
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Hi Alex, Thank you for your kind review.

We are pleased to hear that you love your new flat and you had a positive experience with us.

If we can assist you any further please do not hesitate to get in touch!

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