Fairview New Homes Reviews 

547
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the staff for being exceptionally helpful, welcoming, and knowledgeable during property viewings, ensuring every question is answered thoroughly. People also note that the entire purchasing process is remarkably smooth, clear, and well-supported from the initial visit to final completion. However, some customers also noted frustrations regarding post-sale support, ongoing communication, and management responsibilities. Reviewers mentioned difficulties with parking arrangements, delays in getting responses, and unresolved issues after completing their purchase. Others expressed disappointment when facing obstacles with property maintenance and feeling unsupported by the developer later on.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and welcoming... See more

Service

Clients share positive opinions on service, noting that the entire process from beginning to end is thorough,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the supportive and professional... See more

User experience

Customers report overwhelmingly positive experiences with the user journey, noting that the process feels... See more

Location

Users describe positive interactions with location, highlighting that the developments are situated in nice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was amazing!!! I attended Park Quarter for my very first viewing of properties as I am a first time buyer. Upon arriving at Park Quarter I was met with Rico Parmar who talked us through... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied

Rated 5 out of 5 stars

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from anoth... See more

Company replied


Company details

  1. #10 of 30 best companies in Home Builder
  2. #9 of 30 best companies in Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(547)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience with Suzette and…

Excellent experience with Suzette and her team.

18 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Michael,

Thank you for your kind feedback. We’re delighted to hear you had an excellent experience with Suzette and her team. Your comments are greatly appreciated and will be shared with them.

Kind regards,
Fairview Team

Rated 5 out of 5 stars

I highly recommend Qasin and the Fairview Houses

I highly recommend Qasin and the Fairview Houses team to anyone, especially first-time buyers looking for honest and reliable support.

16 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Manuel,

Thank you for your kind recommendation. We’re pleased to hear you had a positive experience with Qasim and the Fairview team.

Kind regards
Fairview Team

Rated 5 out of 5 stars

5 Stars

We spoke with Max at the Printmakers Yard development. He was very helpful and answered all of our questions. He also showed us through three of their available properties, always making sure that we got to see what we wanted and had an accurate idea of what was on offer. Very helpful when going over the process of buying, and we can definitely recommend speaking to him of the development is of interest!

5 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Molly,

Thank you for your feedback. We’re pleased to hear that your visit to Printmakers Yard was informative and that Max was able to assist you throughout, answering your questions and guiding you through the available properties and buying process. We really appreciate your recommendation and will be sure to pass on your kind comments to him.

Kind regards
Fairview Team

Rated 5 out of 5 stars

We looked to Fairview when buying our…

We looked to Fairview when buying our first apartment and their services and support have been tremendous throughout the entire process. Qasim especially was incredibly helpful and was always there to support us. Definitely recommend!

19 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Parsa,

Thank you for your kind feedback. We’re delighted to hear you had such a positive experience purchasing your first apartment with us.
We’re especially pleased that Qasim was able to support you throughout the process, your comments will be shared with him.
We really appreciate your recommendation and wish you all the best in your new home.

Kind regards
Fairview Team

Rated 5 out of 5 stars

Printmaker’s Yard

Went to Printmaker’s Yard to enquire about different options. Qasim was very helpful and gave us some useful advice.

19 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear JM,

Thank you for your feedback. We’re pleased to hear that your visit to Printmaker’s Yard was a positive one and that Qasim was able to assist you with helpful advice and information regarding the available options. We truly appreciate your kind comments and will ensure they are shared with him. Please do not hesitate to contact us should you require any further assistance.

Kind regards
Fairview Team

Rated 5 out of 5 stars

Had a really great viewing with Qasim

Had a really great viewing with Qasim, who was super helpful in showing us the different plots available and the schemes they had on offer.

30 December 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear David,

Thank you for taking the time to share your experience. It is great to hear that you had such a positive viewing and that Qasim was able to assist you in exploring the available plots and schemes.

Kind regards
Fairview Team

Rated 5 out of 5 stars

Jury present excellent and details.

Jury present excellent and details.

17 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Angela,

Thank you for your feedback. We’re delighted to hear that you found Jury’s presentation both detailed and informative. Your kind comments are greatly appreciated, and we will be sure to share them with her. Please do not hesitate to contact us if we can be of any further assistance.

Kind regards
Fairview Team

Rated 5 out of 5 stars

Just wanted to get some information…

Just wanted to get some information about the development and process, Qasim was very helpful all throughout.

11 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Thank you for taking the time to leave your feedback. We’re pleased to hear that you found the information provided helpful and that Qasim was able to support you throughout your enquiry.

Kind regards
Fairview Team

Rated 5 out of 5 stars

I would like to express my gratitude to…

I would like to express my gratitude to the team in friern barnet, especially to Jury, she has gone above her duties to make everything pleasant for me.
Even for now I decided not to pursue she toke it with humidity and kindness.
She is so wonderful to do buisness with.
I thank Jury from the bottom of my heart.

Kindness
Alkin

10 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Alkin,

Thank you for taking the time to share your kind feedback. We are delighted to hear about your positive experience with our Park Quarter team, and in particular with Jury. We’re especially pleased that she was able to support you with such professionalism, kindness, and understanding throughout your journey. Your comments will mean a great deal to her and the wider team. We appreciate your thoughtful words and wish you all the very best moving forward. Should you need any assistance in the future, please do not hesitate to get in touch.

Kind regards
Fairview Team

Rated 5 out of 5 stars

Suzzette is fantastic

Suzzette is fantastic. I am very grateful for her help!

7 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Atanas,

Thank you for your kind words. We’re pleased to hear that Suzette took care of you we’ll be sure to pass your feedback onto her.

Kind regards
Fairview Team

Rated 5 out of 5 stars

We had an amazing experience at…

We had an amazing experience at Fairview homes. Especially Mursal and Monica have been super supportive throughout the process.

11 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear customer,

Thank you for your feedback. It’s great to know that the team were supportive throughout the process.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I find the property great

I find the property great. The attendees are great and very warming. Special mention to Mursal. She is very helpful and took special care to show us the property. Another mention to Monica. We are happy and satisfied with their service. Thank you both of you

11 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Priyanka,

Thank you for finding the time to share your experience with us. We’re pleased to hear that both Mursal & Monica took care of you we’ll be sure to pass your feedback onto them.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Park Quarter

I had a very positive experience from start to finish. The whole process was smooth, well-organised, and clearly communicated at every stage. Jury was professional, friendly, and ready to help with any questions I had.

11 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Vakhtang,

Thank you for your kind feedback. It’s great to know that you had such a smooth experience from start to finish. We’ll be sure to pass this onto Jury she’ll be pleased to hear your kind words.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Helpful and friendly sales team

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many questions that we had. We visited the site on three occasions and each time they were equally helpful.
A nice development in a nice location. There was no hard sell, just a Sales team wanting to help people find their next home.

7 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Jonathan,

Thank you for your feedback. We’re pleased to hear you had such a positive experience at our Wotton development, and that Asli and Katie were helpful and attentive throughout your visits.

It’s great to know you appreciated the relaxed and supportive approach from our sales team.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

A big thank you to Rico Parmar for…

A big thank you to Rico Parmar for showing me around and his patience with my questioning about every detail on new built at new Barnet site .

9 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Geeta,

Thank you for your kind feedback. We’re delighted to hear you had a positive experience at our New Barnet site, and that Rico’s patience and guidance made your visit enjoyable.

We appreciate you taking the time to share your comments.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Great Service

We can't speak highly enough of both Katie and Asli from the sales team. They have been friendly, helpful, knowledgeable and helped make our move to Wattons go smoothly - despite my many visits and endless questions. Nothing was too much trouble. They are a great asset to Fairview.

7 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Andrew,

Thank you for your feedback. We’re delighted to hear that Katie and Asli supported you so well throughout your move and made the process as smooth as possible. We’ll be sure to pass on your lovely comments to them.

Wishing you all the best in your new home in Wattons!

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Great service

Great service from the sales and processing teams really friendly and made the whole purchasing process a dream

1 January 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Dan,

Thank you for sharing your experience. It’s wonderful to know our sales and processing teams made your purchase smooth and enjoyable. We appreciate your support.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Excellent communication and a…

Excellent communication and a well-structured, step-by-step process that made it easy to understand what I was buying. The pricing was very fair, especially for a single buyer, and the First-Time Buyer scheme was a great help. Overall, a very supportive and smooth experience with the estate agent.
Monica and Rico big thank you for your time and patience. Best wishes !!

5 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Modinatu,

Thank you for your review. We’re so pleased to hear that you found the process clear, supportive, and well-structured, and that the First-Time Buyer scheme was helpful for you. We’ll be sure to pass on your kind words to the team. Wishing you all the very best in your new home!

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Fairview have a great team

Katie and Asli together are a great team always willing to patiently answer my questions, sometimes more than once!
Elisabeth is friendly and helpful as is Adam, the fireman with all his team. The best thing is everyone is so nice, so helpful and give the impression that they value their customers. The worst thing was selling my house on onkyb3 weeks in August and securing this house. So happy I have.

3 April 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Carolyn,

Thank you so much for your kind review . It’s great to hear that Katie and Asli supported you so well throughout, and that the whole team made you feel valued and looked after. Congratulations on selling your home so quickly and securing your new one, we’re so pleased we could be part of your journey.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Very professional

Katie was very sweet and highly professional. She took her time with and us didn’t rush us at all.
She was very informative about the area as well.
She was very knowledgable about the homes and we really enjoyed viewing with her.
Her colleague was also very kind and looked after our dog in the office while we viewed.

27 March 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Tanya,

Thank you so much for your kind words, we really appreciate you taking the time to share your experience. We’re delighted to hear that Katie made you feel comfortable and well-informed throughout your viewing. We’ll be sure to pass on your lovely feedback to Katie and the team. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,
Fairview Homes

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