Faithoutfit Reviews 

211
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, most reviewers were unhappy with their experience overall. Consumers frequently pointed out that the products received were of very poor quality, featuring cheap materials and incorrect sizing that did not match the website descriptions. Buyers experienced long delays with shipping, while attempts to contact customer service for help or refunds were often completely ignored or resulted in unhelpful replies. Some people were satisfied with the fast shipping process and noted that their orders arrived on time without any issues. Reviewers also mentioned experiencing great customer support when resolving issues, alongside finding certain items to be well made and durable.

What people talk about most

Product

People report negative experiences with product, noting that items often look completely different from... See more

Quality

Consumers express deep disappointment with product quality, frequently describing items as cheap and poorly... See more

Order

Clients share negative opinions on order experiences, citing widespread frustration with severe delays and... See more

Customer service

Users describe negative interactions with customer service, highlighting extreme frustration with unreturned... See more

Delivery service

Reviewers highlight negative aspects of delivery service, frequently reporting excessive delays and packages... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Still more delays. Stuck in two locations for five days and more. Standardized automatated replies from customer service. Multiple emails offering discounts to make further purchase even though th... See more

Company replied

Rated 2 out of 5 stars

Ordered a shirt that popped up on one of my apps. Almost immediately got a "item has shipped" notification but had no tracking info. Then started getting bombarded with marketing emails from them.... See more

Company replied

Rated 2 out of 5 stars

Ordered 2 Scotland tops for the upcoming World cup but 1 says Glasgow 1888 which was when Celtic were formed the National team was formed in 1873 but you cant get on any of their web pages to make a c... See more

Company replied

Rated 2 out of 5 stars

Quality has a long way to go. The mass marketing after the sale is annoying. Made a mistake of ordering a 3rd time and the China quality is really bad. My mistake ut NEVER again.

Company replied



Contact info

2.0

Poor

TrustScore 2 out of 5

211 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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2.0

All reviews

(211)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you want poor quality Faithoutfit is for you

I bought a Prostate Cancer Month polo shirt. It arrived badly creased and screwed up in a plastic bag. The sleeves are very short and the shirt is of very poor quality. I doubt very much that any of my money went to a cancer charity. However I will wear it at my PC support group meetings

24 November 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

This website is a scam…

This website is a scam…

Order never arrived. Total scam.

14 November 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Never buy from this site.

I ordered a pug jumper that was supposed to be to be supporting breast cancer. It took 2 months to come and when it did arrive it was a cheap thin material and not the cozy jumper the pictures were showing. I feel conned. I will not be buying from this company again. I wouldn’t mind but it cost me £42 which I could have got from Temu for a fiver. Shocking.

11 November 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Been waiting 19 days for order

Been waiting 19 days for order. No updates and won't respond to emails.

23 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 2 out of 5 stars

Ordered an received -#3 and sizeXXL T-Shirts did…

Ordered an received 3 XXL T-Shirts did not know the shirt where made with spandex. Shirt was very tight on chest and belly - did not fit waste of money.

24 October 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

I purchased this shirt based on the…pictures rustic look

I purchased this shirt based on the photo's. It is a bait and switch. First the shirt picture looks totally different from what you get. the shirt looks like crap. It's shiny polyester, fit is small. Poorly made. This shirt in no way looks rustic like their picture and description. I threw it away. TEMU is selling the same shirt for $13.00 so I got scamed

6 November 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Trash

I ordered a 2X size shirt and it seems more like a large. Couldn’t even wear it . Shipping was a long time as well. Cheap Chinese trash. Do not buy from this company.

5 November 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. If it's a sizing issue, we offer an exchange service. We assure you that we prioritize your experience and will resolve the problem. Please send your details to our customer service email address: service@faithoutfit.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Shocking clothes

Shocking clothes. Not even worth one star.
Emailed the company for a refund. No response.
STAY CLEAR

5 November 2025
Unprompted review
Faithoutfit logo

Reply from Faithoutfit

Dear customer, thank you for your feedback.
We understand your feelings. It's possible you didn't contact our store using the correct email address, causing a delay in resolving the issue. We assure you that we will prioritize resolving problems from the customer's perspective. Please send your details to our customer service email: service@faithoutfit.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 3 out of 5 stars

You do not receive what the Ad shows.

Well, first of all, the shirt that was delivered was in no way Gray in color. It was more of a light baby blue. The material is wrinkled and even after washing and with added Softner, it still has what appears to be, permanent wrinkles. I will not use your website to make any more purchases.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great business, great people.

The sizes on these run a little small and if you put one in a drier its gonna be at the least a size smaller. I knew mine wasnt going to fit and they refunded me with no problems whatsoever. Great company, great product and fantastic customer service.

4 November 2025
Unprompted review
Rated 3 out of 5 stars

Poor

The quality and tailoring of this shirt were a poor quality. The is no tag, manufacture, or washing instructions. I expected a quality product from organization like “Turning Point USA”

17 October 2025
Unprompted review

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