The booking process was really easy and straightforward. I received a helpful pre-call to confirm everything needed for the day, which made things even smoother. The staff were friendly, professiona... See more
Company replied
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Great service, the staff I dealt with were all courteous and helpful. I hired a long wheelbase van didn’t know what to expect. I was given a Vauxhall van with just 7000 miles on the clock. I have to s... See more
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I had an excellent experience renting a van,The booking process was smooth, the vehicle was clean and well-maintained, and the staff were friendly and efficient. Everything was clearly explained, and... See more
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Excellent service and really nice customer experience. Staffs are very friendly and supportive (especially Mr.Josh who handled my request).
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Company details
Written by the company
Centurion Truck Rental is one of the UK’s leading service providers in the field of commercial vehicle rental, leasing and contract hire. Established in the mid 1990’s Centurion have developed strong relationships in major UK industries including Transport, Retail and Manufacturing as well as having a strong presence with commercial SME’s. In recent times, Centurion also merged with sister companies, Falcon Vehicle Solutions, DMC Trailers, and DGC Vehicle Rental, all now under the Centurion name - creating one super rental business. Between our sites, from North to South, we now offer a complete range of HGVs, trailers, vans and cars for both rental and contract hire.
Contact info
Showground Road, TA66AJ, Bridgwater, United Kingdom
- 01278 422221
- info@centuriontruckrental.co.uk
- falconvehiclesolutions.co.uk
Reliable service
Clean, nearly new vehicle (17 seater minibus) was ready for collection on time, easy process to book it out for 2 drivers, even though only 1 was present and simple out of hours return. Overall a very pleasant experience.
6 September 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for taking the time to leave us a review, Ian. I'm pleased to hear everything went well.
A very smooth experience
A very smooth experience. Ian was very helpful as it had been a number of years since I handled a Luton van.
I had a big move in terms of miles & Ian advised I was also able to return the vehicle in the morning under my days hire, which was a big help.
My only query with Falcon is why they have to keep hold of your deposit for so long… the vehicle was checked back in without issue on the Friday, we’re now on Tuesday & still no sign. For what is a card payment surely, it can just be reversed on the day the vehicle is checked.
5 September 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Hello Ben, thank you ever so much for leaving this review and feedback of our services. I shall pass this onto Ian.
Regarding your deposit, the deposit is refunded either the day of the vehicles return, or the next working day if it's been returned OOH. The deposit can sometimes take 2-3 working days to show in your bank, or in some cases, 10 working days, depending on who you bank with. Rest assured we process the refund as soon as possible on our end, and can provide a refund receipt if required.
Nice vehicle and courteous
Nice vehicle and courteous, friendly service.Competitive price and open for returns on a Sunday
31 August 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your feedback and review of our services, Simon.
Fantastic service from start to finish
Fantastic service from start to finish. Helpful and friendly staff. Clean, modern vehicles. Super easy process. Highly recommend.
22 August 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you, Sam, for leaving us this feedback and I'm very pleased to hear everything went easily for you. We hope to see you again in the future.
The whole process of booking through…
The whole process of booking through Falcon is straight forward. I have hired from the Taunton branch a number of times and have always found Ian and the team extremely helpful. Vehicles are spot on and I have no hesitation recommending to others! Thanks.
29 August 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you, Mr Conway, for your ongoing business and for taking the time to leave us this excellent feedback. I will pass this onto Ian.
Fantastic service from falcon
Fantastic service from falcon, special mention to Ben Kirkpatrick who was fantastic through the whole renting a vehicle process. He made it smooth and stress free from start to finish. Will be using again.
22 August 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your business and your feedback, Ryan. I have fed this back to Ben. We hope to see you again soon!
Would recommend Falcon to anyone.
Tremendously helpful staff, despite changing vehicle at last minute. Vehicle in pristine condition and arrangements for dropping off the vehicle after hours extremely convenient. Would recommend Falcon to anyone.
14 August 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you, Christopher, for taking the time to leave this excellent review. I shall ensure it is fed back to the staff member who dealt with your booking.
Excellent service and friendly helpful…
Excellent service and friendly helpful staff
1 August 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your business and feedback, Dave.
Reply from Centurion Truck Rental LTD
Thank you for leaving a review, Justin. We're pleased to have ticked all the boxes for you.
Very fast and efficient service
Very fast and efficient service. Friendly team. Definitely going to be using their services again. Jordan was especially helpful. Thank you very much, you made my last minute holiday so much easier and enjoyable!
26 July 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for taking the time to leave a review, Linda. We're pleased to have been able to start your holiday off well. I will ensure this feedback is passed onto Jordan for you.
We always choose Falcon when we need to…
We always choose Falcon when we need to hire a vehicle. The on-line booking process is simple and they always have a vehicle to suit our needs.
When you pick up the vehicle it is always ready in great condition. Their employees are always friendly and helpful.
19 July 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you, Paul, for this glowing review and your ongoing business. We really appreciate it!
We have hired from Falcon several times…
We have hired from Falcon several times before. Wanted a small van so booked it 3 months in advance, on collection were presented with a huge van. Staff kindly offered a discount due to the error.
Returned vehicle 07.30 on Monday morning but took 9 days to return deposit 😐
6 July 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your valuable feedback, David. We sincerely apologize for the inconvenience caused by the error in your booking.
The delay in the refund process is primarily influenced by the processing time of your bank, typically spanning 3-5 business days, occasionally extending to 10 business days. We strive to return the deposit to each customer as quickly as possible once the vehicle is returned. For your own records, or so you can address the delay with your bank, I can send you a copy of the refund receipt relating to your deposit. If you’d like this information please reach out to us via info@falconvehiclesolutions.co.uk with your full name and date of your hire.
Personable & Helpful
Personable, helpful people. Great vehicle, easy pick-up/drop-off.
28 June 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you very much for your review, Dan. I'm glad things went smoothly for you.
Great service
Great service, rescued me from Thrifty. Good clean mini bus, 16 passengers had a comfortable journey. Would hire again from Falcon. Barry Ramsden
6 July 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Barry, thank you so much for your review. I'm really pleased we could help you out that day!
Excellent Service, As a company we have used Falcon…
As a company we have used Falcon Vehicle Hire for many large events and their service has always been perfect
4 July 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you, Andy, for your ongoing business, and for the time taken to leave a review.
Fantastic hire company
Great communication, friendly staff,fantastic service , highly recommended
2 July 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for the excellent feedback and time taken to leave a review, Gary.
Deposit return lag ??
Good efficient service from the branch staff but I do have a gripe that my £500 deposit was taken on Thursday morning at 7.30am and the van was returned late that evening but it took until Tuesday afternoon for the deposit refund. Nice little earner for Falcon holding onto my money for 3 working days extra - do that to every customer and that's a lot of interest earned !!
20 June 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your business and for taking the time to leave a review, Martin.
I’ve checked the system and can confirm that we processed the refund for the deposit on the morning of Friday the 21st, as soon as our staff checked in the vehicle. The delay you’ve experienced is unfortunately caused by the processing time of your bank, which can take 3-5 working days, and sometimes up to 10 working days. We strive to return the deposit to each customer as quickly as possible once the vehicle is returned.
If necessary, I can send you a copy of the refunded receipt as proof of the refund so you can further investigate the delay with your bank.
Thank you again for your business.
Reply from Centurion Truck Rental LTD
Thank you for your business and the time taken to leave a review, Robert. It's very appreciated.
Fab customer service
Fab customer service, quick & easy to book. Great prices, will definitely use again.
15 June 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your feedback, Michelle. We look forward to your next visit!
Everything amazing all the stop very…
Everything amazing all the staff very kind and professional it Price very good as well, thank you, Falcon
12 June 2024
Unprompted review
Reply from Centurion Truck Rental LTD
Thank you for your feedback and rating, Nelson. We appreciate your time and business.
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