First class!!!Online ordering was very straight forward. Has an incident with delivery THROUGH NO FAULT OF FALLERS i must add. Had to reorder and the staff couldnt have been any more help! 2nd... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently found a watch l wanted to buy on line.l compared prices and Fallers in Galway was the best price.The delivery was very prompt the attention to the packaging was excellent and the gift bag a... See more
Company replied
This company goes far above and beyond other to lead the way in customer service and what shopping local is Al about I forgot to o add a item to my delivery next day email to get it added on but... See more
I was delighted to discover that Fallers stocks authentic Thomas Sabo jewellery. I had wanted this cross pendant for a long time, and the price was better than any I had seen elsewhere, so I couldn't... See more
Company replied
Company details
Written by the company
Fallers Jewellers Since 1879. Family owned jewellery store in Galway, Ireland. Fallers are makers of the Claddagh ring. We deliver wide range of jewellery both precious and semi precious worldwide.
Contact info
Williamsgate St, H91V3WC, Galway, Ireland
- 091561226
- info@fallers.com
- fallers.ie
4.9
Excellent
746 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt service.
28 August 2026
Reply from Fallers Jewellers
Thank you for your review, we are glad you found our service efficient!
Reply from Fallers Jewellers
Thank you for your review. We are so glad to hear you are happy with your watch!
Very fast and efficent service for…
Very fast and efficent service for great quality jewellery.
Would highly recommend.
25 August 2026
Reply from Fallers Jewellers
Thank you for your review Clancy. We are delighted to hear you are happy with your experience, and really appreciate your support!
Reply from Fallers Jewellers
Thank you for your review David. We are happy to hear you were pleased with your shopping and delivery experience!
Website was easy to navigate
Website was easy to navigate. Very fast delivery. Would highly recommend Fallers Jewellers.
23 August 2026
Reply from Fallers Jewellers
Thank you for your review Linda! We are so glad to hear you had such a positive shopping experience, and appreciate your recommendation!
Fast delivery and beautifully wrapped
Engraved Cross Pen- perfect personalised gift for a wedding ❤️
19 August 2026
Reply from Fallers Jewellers
Thank you for your review! We are delighted you are happy with your purchase!
Overall service good
Overall service was very good and the price we paid was competitive. We would have given 5 stars if the delivery was on time instead it was 3 days late which meant the watch arrived after my wife’s birthday.
17 August 2026
Reply from Fallers Jewellers
Thank you for taking the time to leave your kind review Steve, we look forward to serving you again soon!
What an amazing company to deal with
What an amazing company to deal with. I ordered the wrong size and with absolutely no hassle the return was processed and the correct size arrived in no time. The history of Ireland ring i bought is a Stunning piece of craftsmanship.. I would highly recommend this business if you are looking for anything Irish. Everyone was a joy to deal with.
15 August 2026
Reply from Fallers Jewellers
Thank you for your generous review Jonathon, we truly appreciate your kind words and support! We look forward to serving you again soon.
Thomas Sabo Cross pendant
I was delighted to discover that Fallers stocks authentic Thomas Sabo jewellery. I had wanted this cross pendant for a long time, and the price was better than any I had seen elsewhere, so I couldn't resist purchasing it. I'm very pleased with my experience and would happily shop with Fallers again.
15 August 2026
Reply from Fallers Jewellers
Thank you for your lovely review Esme, were so glad you are please with your Thomas Sabo piece. We hope to serve you again soon!
Excellent service
Excellent service , and I love my birthstone , with the lovely little touch of Ireland, the trinity knot.
13 August 2026
Reply from Fallers Jewellers
Thank you for your kind review Susan! We are glad to hear that you love your trinity piece and appreciate your lovely review.
Prompt service with excellent engraving
Prompt service with the engraving the product was perfect quality and the engraving was of the highest standard
13 August 2026
Reply from Fallers Jewellers
Thank you for your lovely review! We are delighted to hear that you are so happy with your jewellery and service, and appreciate your support!
Reply from Fallers Jewellers
Thank you for your review Patrick! We are glad you were pleased with your purchase, and appreciate your lovely review.
Excellent service
Fantastic service so reliable helpful and efficient would highly recommend bought from them once and have bought again a few times since
6 August 2026
Reply from Fallers Jewellers
Thank you so much for your lovely review and continued support Gillian! We’re delighted you’ve had such positive experiences shopping with us and really appreciate your recommendation.
My second purchase from Fallers…
My second purchase from Fallers jewellers and again didn’t disappoint. I bought a necklace for myself and my Mum loved it, so ordered one for her as an early birthday present. Arrived quickly, beautiful packaging and would highly recommend.
28 July 2026
Reply from Fallers Jewellers
Thank you so much for your review Becky. We're delighted to hear you and your Mum loved it!
Reply from Fallers Jewellers
Thanks for your review Karen. We're delighted youre pleased with your bracelet!
Reply from Fallers Jewellers
Thank you for your review! We're glad you found our buying and delivery process straighfrward.
Reply from Fallers Jewellers
Thanks for your kinf words Louise! We're happy to hear your shipping proceess went smoothly.
Arrived promptly
Arrived promptly, beautiful packaging, very happy with service, will definitely use again
27 July 2026
Reply from Fallers Jewellers
Thank you for your kind words Catherine. We're glad you are happy with out services and hope to welcome you back soon!
Fast delivery always delighted 😀 with…
Fast delivery always delighted 😀 with jewellery & kind service *****
23 July 2026
Reply from Fallers Jewellers
Thank you so much for your lovely review! We’re delighted you’re always happy with your jewellery and service. We really appreciate your continued support!
Lovely quality ring
Lovely quality ring. Beautiful box and bag. Excellent delivery service.
9 July 2026
Reply from Fallers Jewellers
Thank you for taking the time to leave this kind review Linda!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.