Fame and Partners Reviews 

173
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

This comes direct from China. They are ignoring my request for a return. After I bought from here my credit card information was stolen. Avoid this website!

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS PLACE. Cheap quality and overpriced. Poorly made dress. Dresses are NOT custom made. The dress arrived with a defected strap, bubbled zipper, and uneven neckline. Dress was very... See more

Rated 5 out of 5 stars

ABSOLUTELY FABULOUS! We had only had 3 weeks before the event to place an order for a custom gown (Sarah, turquoise, raised back, barefoot height, etc.). With 13 days to go, the custom dress arrived a... See more

Rated 4 out of 5 stars

Fame and Partners was a pleasure to work with for a wedding party of 6. Each bridesmaid was able to find something they felt good in and the bride was delighted her color scheme was able to be accommo... See more

Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Written by the company

Dresses, jumpsuits and separates with timeless appeal and contemporary edge, all customizable, made-to-order, and guaranteed to fit & flatter. Choose your color, fabric, style, and hem for a one-of-a-kind look. Free Shipping and easy returns.


Contact info

2.1

Poor

TrustScore 2 out of 5

173 reviews

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2.1

All reviews

(173)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Francois Dress

I ordered the Francois dress for my mini wedding in November and it exceeded my expectations. I ordered only 3 weeks before my wedding (!!!) and my dress arrived in plenty of time thanks to customer support notating my event date with my order. I received so many compliments on my dress!

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, fit perfectly based on sizing guide measurements and shipping was fast to Canada. Did have to pay duty.
The dress is excellent quality and exactly what we expected.

29 November 2020
Unprompted review
Rated 4 out of 5 stars

Beautiful Dresses! Canadian Shopper with tips & advice!

Be specific and detailed in your order and you won't be disappointed. I recently ordered 3 Strappy Draped Gowns in Dark Forest Green for my bridesmaids. The online chat line was super helpful. Note: they don't have a phone number, but they are helpful on the chat and quick to respond. I spoke with Ela and Sherly, who were both patient and answered all of my detailed questions. I will admit, before placing my order, I was hesitant to order from the company based on the poor reviews. I live in Canada, and with the exchange rate / duty and all other hiccups caused by Covid, I couldn't afford to have any errors on my order. Thankfully, I read up on all of the reviews / tips from other buyers to ensure that I was prepared. When placing my order, I specifically requested that all three dresses be made by the same tailor and shipped together in one package, so that I only pay duty once. The dresses were scheduled to be shipped within 4 weeks. Much to my surprise, they were shipped within one week! I was so impressed. The dress quality, fabric, color and sizing was perfect. Note: it's not exactly made to size. You need to use your measurements to determine which size to pick. This a bit misleading. Nevertheless, the length is right on point so make sure you take measurements with your heels on! One of the dresses had a request for higher back and adjustable straps and it turned out perfectly! I am giving the website a 4/5 review, simply based on my experience/nerves leading up to my purchase, which I believe Fame&Partners could improve simply by responding to customers reviews so that future shoppers are not left with the same uncertainty. I am a prime example, but I am so happy with how the dresses turned out. Thank you!

17 November 2020
Unprompted review
Rated 4 out of 5 stars

Good experience

I ordered the $150 mystery box and I had a good experience. I liked 3 of the 5 dresses, and even just liking one of the 5 is cost effective.

15 November 2020
Unprompted review
Rated 5 out of 5 stars

Fame and Partners Dress

I seen this dress online and I absolutely fell in love with it. Shipping was amazing and on time and the dress fit perfectly. What you see is what you get, plus the quality is to die for!

5 November 2020
Unprompted review
Rated 5 out of 5 stars

I love the fit and look of the Fame and…

I love the fit and look of the Fame and Partners line. I'm using this white off-the shoulder strapless dress for a small wedding ceremony and it's going to be PERFECT. Thank you for making these beautiful, elegant clothes!

3 November 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE (worst experience that I've ever had online shopping)

DO NOT BUY FROM THIS SITE. I bought a dress and a received it days ago. It was two sizes too big even tho I sent an email to Fame and Partners to make sure of my size, and was told to follow the size-scale which I did. Not only is the sizing completely off, but they charge you 35$ extra for each product that you want to return back or get a refund. Even if you want an another size instead you have to pay the ''small'' waste fee that they call it. Not only was it too big, but the dress was made out of such cheap material. Like I've seen dresses with made out of better material for 20$. My sister also commented on how cheap the fabric was/felt without me telling her how much I payed for it. I regret ever buying something from this site. Since they charge you so much for a return. When I pay 160$ for a dress ATLEAST make the sizing chart accurate. This site/company is an absolute joke. If you want something similar to their products just go to H&M or Forever21.

31 October 2020
Unprompted review
Rated 1 out of 5 stars

Do not order

The dress was poor quality, and didn't fit despite being custom and 'made to fit' have been waiting for a refund since late August, and the responses to my emails all seem automated.

19 October 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service! Great experience.

I recently purchased a bridesmaid dress from Fame and Partners for a last minute decision wedding. The order quoted me 5-7 weeks for delivery, which was just at the wedding date. After reaching out to support, Sherly did a phenomenal job helping me to get the order shipped as quickly as possible (despite that the order was not technically one that could be rush delivered). The dress ended up arriving in just 11 days, giving me plenty of time for alterations and such. Thank you Fame and Partners for a great customer experience, especially during these difficult times. I was very impressed.

16 October 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER from this Company

DO NOT ORDER from this Company. Dress was a complete joke. Fabric was awful and cheap. Nothing like the measurements we sent - about 30cms too short. Looked like a nightie from KMart. Cost $50 to return to the US and still haven't received a refund after more than 2 months. Just don't do it. Buy local and try it on!!!!!

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Very good customer service...

My daughter ordered a dress from Fame and Partners and due to COVID-19 had a complicated situation with the delivery of the dress. She had to come home from school in NYC and the dress was delivered to her NYC apartment after she left New York. After communicating with Fame and Partners and the local Post Office a few times, they were able to redirect the delivery to our California address. They were very prompt at responding to my emails and were very helpful. By the way, the dress is lovely.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Tie Back Mermaid - Great Dress

Purchased a beautiful Tie Back Mermaid dress in dark forest. The straps were a little long but otherwise fit perfectly. Customer service was very helpful in helping us understand and choose the proper length of the dress. Would definitely purchase from again.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Had an issue with delivery service that Fame and Partners handled with such grace and professionalism. Could not be happier with the garments and the way I was treated as a customer x.

29 June 2020
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. You go through what seems like a fun and unique process custom designing your dress, you take your measurements and what you get is nothing like the pictures and the fit is an absolute joke. I ordered a size 2-it looked like a tent, was about 2’ too long, and would easily fit a size 8/10. Why waste our time making us take our measurements if none will be taken into consideration? I returned the dress and was deducted the $35 which is BS. My guess is these people send out the same bad dresses only for them to be returns and they must just profit off the $35 return fee. What.a.joke.

22 June 2020
Unprompted review
Rated 5 out of 5 stars

Love my dress

Love my dress! Originally made a mistake regarding dress length, and the customer service team was SO helpful with my exchange. I now have a perfectly fit, beautiful dress, that I cannot wait to wear!!

10 June 2020
Unprompted review
Rated 2 out of 5 stars

Be Prepared to Wait Forever

I placed my order on April 15th and paid the $15 for shipping (5-7 business days). I have yet to receive a shipping number and it’s May 1st. The reason for two stars is I emailed Fame and Partners Outlet explaining how I wanted a reimbursement for the $15 I paid for shipping (because it wasn’t shipped in the 5-7 days or delivered during that time frame) and they complied. I was sent an email saying the reimbursement has been initiated. Without that I would have given it 1 star.

1 May 2020
Unprompted review

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