This comes direct from China. They are ignoring my request for a return. After I bought from here my credit card information was stolen. Avoid this website!
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See what reviewers are saying
DO NOT ORDER FROM THIS PLACE. Cheap quality and overpriced. Poorly made dress. Dresses are NOT custom made. The dress arrived with a defected strap, bubbled zipper, and uneven neckline. Dress was very... See more
ABSOLUTELY FABULOUS! We had only had 3 weeks before the event to place an order for a custom gown (Sarah, turquoise, raised back, barefoot height, etc.). With 13 days to go, the custom dress arrived a... See more
Fame and Partners was a pleasure to work with for a wedding party of 6. Each bridesmaid was able to find something they felt good in and the bride was delighted her color scheme was able to be accommo... See more
Company details
Written by the company
Dresses, jumpsuits and separates with timeless appeal and contemporary edge, all customizable, made-to-order, and guaranteed to fit & flatter. Choose your color, fabric, style, and hem for a one-of-a-kind look. Free Shipping and easy returns.
Contact info
529 S. Broadway, 90013, Los Angeles, United States
- team@fameandpartners.com
- fameandpartners.com
2.1
Poor
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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“I contacted customer service and they …
“I contacted customer service and they were quick and helpful. Got my dress and I absolutely love it. “
27 September 2017
Unprompted review
dress fit almost perfectly
dress fit almost perfectly, i did have get the bust slightly tailored but the waist fit true to size
26 September 2017
Unprompted review
Great selection of dresses
Great customer service and speedy delivery. Great selection of different dresses for any occasion. I will definitely order again!
26 September 2017
Unprompted review
Love this site!
Very happy with the overall shopping experience and the customer service. I'll definitely be back!
25 September 2017
Unprompted review
Poor quality
Poor quality, packaging is very disappointing, overpriced for the dress I received!
25 September 2017
Unprompted review
Reply from Fame and Partners
Hi Volka,
Thank you for providing us with your feedback.
We do sincerely apologize for the experience you have had with us. Your feedback is valuable and we are making improvements around the quality of the fabric and packaging.
We hope that once we launch these improvements, you will give us an opportunity to earn your trust and business.
Should you have any other feedback, please feel free to contact us at customerservice@fameandpartners.com and we will be happy to answer them.
Kind regards,
The Fame and Partners Team
Fantastic Experience!
Fantastic Experience!
I am very pleased with the entire experience. I would highly recommend this website!
21 September 2017
Unprompted review
Reply from Fame and Partners
Hi Jude,
Thank you for taking the time to tell us about your experience with us..
We look forward to seeing you back on Fame and Partners.
Cheers!
It was a satisfactory experience …
It was a satisfactory experience overall...not blown away but not upset either.
The packaging was intact but my garment could have been packaged with a bit more TLC. It seemed a tad wrinkly and while I love the bag with the button to protect the dress, I would consider a more sleek packaging system. A little extra effort goes a long way from a customer perspective.
Overall, the quality of the dress was fine but for the price, I would have wanted it to feel more high-end or at least something more special instead of basic.
21 September 2017
Unprompted review
Reply from Fame and Partners
Hi,
Thank you for sharing your review with us.
We take all of our customers feedback very seriously. We are looking for better ways to ensure items are not wrinkly upon arrival.
Should you have any other feedback, please feel free to contact us at customerservice@fameandpartners.com
The dress was well made and elegant …
The dress was well made and elegant looking. I will be wearing it at a upcoming black tie wedding. Can't wait!!!!
21 September 2017
Unprompted review
Reply from Fame and Partners
Hi Sallie,
Thank you for taking the time to tell us about your experience with Fame and Partners. We would love to see you in your Fame and Partners piece–if you post any images on social media, don't forget to tag @fameandpartners!
Cheers!
pleased with the mailing and look of …
pleased with the mailing and look of the dress!
21 September 2017
Unprompted review
Reply from Fame and Partners
Hi Tiffany,
Thank you for taking the time to tell us about your experience.
We look forward to seeing you back on Fame and Partners.
Cheers!
Very bad costumer service
Very bad costumer service. they never replied to me back. I had live chat with Angela, Sarah They are keep seeing I need to wait. I will receive all my answers by email. but I ever received anything.I just wasted my 2 days. and dress that ordered was very short ((((( veryyy Disappointed ((((( I will never order again
11 May 2017
Unprompted review
Reply from Fame and Partners
Hello, I am so sorry to hear that you had such an unhappy experience. I would love to be able to get a few more details from you so I can make sure to take care of you! Are you able to send me your order number? I want to make sure to send you a new dress that is the correct length and that you love. I also want to ensure that you are credited for the dress that was too short.
Again, my apologies and I hope to be able to regain your confidence in Fame and Partners.
Best,
Stephanie
Beautiful but perhaps not brilliant
Really lovely products. Reason for dropping one star is that their customer service is hard to get ahold of , and that they have quoted my parcel as being about 4 times as expensive as it should be so importing to the UK meant customs fees were through the roof
Having said that beautiful company, lovely dresses, perhaps if I didn't have to pay £80 for duty fees I'll be looking forward to buying from them again
25 April 2017
Unprompted review
Reply from Fame and Partners
Hi Masha,
Thank you for providing the feedback and the experience you have had with Fame and Partners.
We are in the midst of making improvements within customer service so that you may receive a response back within 24 hours. We understand that custom duties and taxes can be a pain point for some of our customers and have been actively looking into how to minimize this impact in the future.
Should you have any further feedback, please feel free to contact us at customerservice@fameandpartners.com.
Many thanks,
The Fame and Partners Customer Service Team
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