FANCI ME Reviews 

128
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the jewelry pieces are beautifully designed, feature stunning details, and arrive protected inside lovely gift packaging. Consumers are also thrilled with the exceptionally fast shipping times and the consistently high quality of the items received. However, some people mentioned significant delays in receiving their packages or experiencing frustrating issues with missing orders altogether. A few reviewers also noted that certain items felt smaller than expected or that incorrect products were accidentally shipped by mistake. Some buyers expressed disappointment when items did not match their initial expectations regarding sizing or correct item fulfillment.

What people talk about most

Product

People report high satisfaction with the product, expressing delight over the stunning jewelry designs and... See more

Quality

Customers had positive experiences with quality, expressing delight with the beautiful designs and great... See more

Delivery service

Consumers find delivery service to be an overwhelmingly positive experience, frequently highlighting... See more

Order

Reviewers highlight ambiguous aspects of order experiences, showing a wide split in customer satisfaction. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The packaging was super cute and the product itself looks amazing. The braclet itself is a little bit small ( 17cm ) and its a gift for my friend. So I am slightly concerned that it will not fit her,... See more

Rated 4 out of 5 stars

Packaging was fantastic thought the necklace would be a little bigger so disappointing about that

Company replied

Rated 5 out of 5 stars

I had a payment issue which fanci me resolved quickly. I was actually astonished at how quick they got in contact with me to fix the issue. Always a good sign that customers are valued. Keep it up gu... See more

Rated 5 out of 5 stars

My father wanted to get my Mom a tennis bracelet for her birthday, but he really wanted to incorporate her birthstone as well. My Mom loves the bracelet! My Dad was extremely pleased with bracelet e... See more


Company details

  1. Jewellery shop

Written by the company

FANCI.ME (https://fanci.me/) was established in September 2017. We are an affordable and sustainable online jewelry boutique based in NYC that focuses on creating memorable moments with jewelry gifts. Find jewelry gift ideas at FANCI ME. Celebrate your occasion with our 14K 18K gold jewelry at affordable prices. Shop trendy and meaningful delicate everyday jewelry with gift boxes. Explore our solid gold necklaces, earrings, bracelets, rings and more. FREE Shipping & Easy Returns.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

128 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(128)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful

Necklace arrived new, packed well and true to description. It is very pretty in person. Thank you

22 September 2025
Rated 5 out of 5 stars

Love it

Love it! The wrapping every thing was perfect. The extras I wasn’t expecting were nice to I’m using it as a bag charm.

28 September 2025
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Reply from FANCI ME

We’re so happy to hear that you loved everything — that absolutely made our day! And we love the idea of using it as a bag charm — such a cute touch! Thank you for sharing and for being part of the FANCIME family.

Rated 1 out of 5 stars

Have not received package

Have not received package

26 September 2025
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Reply from FANCI ME

We’re sorry to hear you haven’t received your package. According to the tracking information, it was delivered at the front door or porch at 6:08 PM on October 3. Sometimes packages can be left with a neighbor or at a nearby pickup point, so we recommend checking around or with your local post office.
Please let us know if you still can’t locate it — we’re here to help and want to make sure you receive your order.

Rated 5 out of 5 stars

Love my bracelet

I love the bracelet. The amethyst is beautiful but in the picture it showed it was darker. I wish they would have sent me the dark amethyst instead of the light

25 September 2025
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Reply from FANCI ME

Thank you for your feedback! We’re glad you love the bracelet. Sometimes amethyst can look slightly different in photos due to lighting or screens. We hope it still brings you lots of joy wearing it!

Rated 5 out of 5 stars

I absolutely love the necklace i…

I absolutely love the necklace i purchased for my mom!!

24 September 2025
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Reply from FANCI ME

Thank you so much for your kind words! We’re thrilled to hear that you and your mom love the necklace. It means so much to us to be part of such a special gift moment. Wishing your mom many joyful moments wearing it!

Rated 5 out of 5 stars

Love the packaging !

Love the packaging !

19 September 2025
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Reply from FANCI ME

Thank you so much! 💖 We’re so glad you love the packaging — we always try to make every unboxing special. Wishing you lots of joy with your new piece!

Rated 5 out of 5 stars

Satisfied customer

Very good service and quality product.

26 August 2025
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Reply from FANCI ME

Thank you so much for your kind words! We’re delighted to know that you’re happy with both our service and jewelry. Your support truly means the world to us. We look forward to creating more sparkling moments for you in the future!

Rated 5 out of 5 stars

it was everything i wanted and more.it…

it was everything i wanted and more.it arrived quickly and made somebody's day.

26 August 2025
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Reply from FANCI ME

Thank you so much for your wonderful feedback! We’re thrilled to hear it was everything you hoped for and more, and that it made someone’s day. Wishing many joyful moments with your new piece!

Rated 5 out of 5 stars

Great Value and Service!

I was very anxious to receive the beautiful bracelet that ordered because I really wanted to wear it to a fast approaching event. I messaged to ask how many days was the standard shipping, stating also that was hoping to get it soon. It arrived the NEXT DAY, 4 days earlier than the stated 5-7 bususiness days. I was totally thrilled with this & even more so when I saw the beauty & quality of the piece, thank you for a gorgeous bracelet & great service!

25 August 2025
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Reply from FANCI ME

Thank you so much for your kind words! We’re so happy to hear the bracelet arrived just in time and that you love its beauty and quality. 💖 It means a lot to us that you shared your experience, and we’re thrilled we could be part of your special event. Wishing you many joyful moments wearing it! ✨

Rated 5 out of 5 stars

My girlfriend loved the gift and she…

My girlfriend loved the gift and she said its pretty

21 August 2025
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Reply from FANCI ME

We’re delighted to hear your girlfriend loved the gift and thinks it’s pretty! Knowing it brought joy to such a special moment means so much to us. Thank you for letting us be part of your story.

Rated 5 out of 5 stars

Beautiful product

Beautiful product! Great price.
Wife very happy with necklace.
Had a small issue with warehouse/shipping but Kate in customer service did a great job following through to ensure a happy ending.
I haven’t dealt with such great customer service recently. Again. Great product.

5 February 2025
Unprompted review
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Reply from FANCI ME

Dear Roger,

Thank you for choosing FanciMe and for your loving of our necklace design. Should you need any assistance with future selections, our styling experts are always at your service. We sincerely hope you enjoy your shopping experience with us.

Warm regards,
The FanciMe Team

Rated 5 out of 5 stars

Bracelet was beautiful

17 December 2024
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Reply from FANCI ME

Dear Rita,

Thank you for choosing FanciMe and for your appreciation of our bracelet design.
We sincerely hope you enjoy your shopping experience with us.

Warm regards,
The FanciMe Team

Rated 3 out of 5 stars

It is a beautiful bracelet

It is a beautiful bracelet , good quality but I measured the bracelet before purchasing for my husband and it was so small he could not put it on. Also it is much thinner than appeared making it too feminine.
It was a complete waste of money as it can not be worn.

18 December 2024
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Reply from FANCI ME

Hi, dear Angie
Thanks for your information, your feedback is incredibly valuable to us, as it helps us continuously improve our product design to better meet consumer needs. For this bracelet, if it is too small for your husband, we can change a bigger one. Please check your email, my customer service colleague will be in touch with you.

Sincerely,
FanciMe Team

Rated 5 out of 5 stars

Very nice bracelet

Very nice bracelet. GF loves it!💯

16 December 2024
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Reply from FANCI ME

Hi, dear Mathieu
Thanks for your feedback. This "Ms Charming" sparking bracelet you bought indeed shine for every girl. We are so glad your GF loves it :)

Best Regards,
FanciMe Team

Rated 1 out of 5 stars
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Reply from FANCI ME

Hi, dear Sheila

We deeply apologize for any inconvenience may cause. I have checked your order and found that your bracelet was shipped out on December 16th, the same day you placed the order, via USPS.
Regarding the issues with the subsequent delivery process, we need to contact the logistics provider to confirm the location of the goods. Once we have this information, our customer service team will contact with you. Please keep an eye on your email. Thank you again for your understanding and cooperation.

Sincerely,
FanciMe Team

Rated 1 out of 5 stars

The clasp on the bracelet was broken so…

The clasp on the bracelet was broken so I can’t even wear it

16 December 2024
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Reply from FANCI ME

Hi, dear Doree
We are deeply sorry for the inconvenience caused to you.
All our products are subject to strict quality standards. Please rest assured that if you encounter this situation, we will definitely help you solve it. We promise free returns and exchanges within 60 days if there is a quality problem.
Our customer service team have already contacted you to deal with this issue, hope you can satisfied with the result.

Sincerely,
FanciMe Team

Rated 5 out of 5 stars

I received my necklace within just a…

I received my necklace within just a few days after ordering it. It's perfect. The price was within my budget. I'm very happy and will order from you again!

7 December 2024
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Reply from FANCI ME

Hi, Dear Tonya
Thank you for your feedback on loving us and being willing to choose us again.
Hope enjoy shopping at FanciMe

Sincerely,
FanciMe Team

Rated 1 out of 5 stars

Received empty box

Never received the neclace I purchased. Only received an empty box. Disappointed as I saw this had great reviews. First and last time with this company.

1 November 2024
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Reply from FANCI ME

Hi, Dear YJ
We are deeply sorry for the inconvenience caused to you. Please believe that it was not our intention for you to receive an empty package. It may be caused by the carrier's mistake in delivery. But please rest assured that we will definitely help you solve this problem and let you receive a satisfactory product.
Can you tell me your order number?(email us or write here directly) We will do our best to help you solve the problem.
Once again, we are sorry for the dissatisfaction caused to you, and hope you can still choose us.

Sincerely,
FanciMe Team

Rated 5 out of 5 stars

I ordered mine for a daughter from…

I ordered mine for a daughter from Amazon. Got it the next day.
Beautiful birthstone bracelet!
I am very pleased with the purchase!

Emory Edmunds (on YewToob)

17 December 2024
Unprompted review
FANCI ME logo

Reply from FANCI ME

Hi, Dear Sweetie,

Thank you so much for loving our products. We truly hope you always enjoy your shopping experience at FanciMe.

Sincerely,
FanciMe Team

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