Fanciful Doll Reviews 113

After months of searching I decided to order my wedding dress from this brand. I was pretty nervous that it wouldn't suit it but the chat advisor Maria was so helpful. I have a larger than average bust and we discussed the fit of the bust cups, and whether I would be happy with the effect before I decided to purchase.
When I opened the box I was over the moon with my gown. I got the Miss Daae dress. I'd seen it on instagram and in person it did not disappoint. The gown itself is clearly so well made with lots of care put into the making. The skirt and train are massive! I've never had a dress this big and the team even helped with advice on undergarments for me to wear with it, so showing they cared even after I bought the dress. Overall, I am a very happy 'bride to be' and cannot wait to walk down the aisle! Would recommend any bride who is sitting on the fence - 'the dresses are totally worth it!'

I got my dress sooner than expected! The quality is amazing and it’s so pretty! I can’t wait for another excuse to get more!

Amazing customer service, very prompt and helpful, going above and beyond to fix my silly mistake when ordering and ensuring I had the right sizes. The dress arrived and oh wow, I was completely blown away by how beautiful it was. The quality and craftsmanship is unmatched and a rare feat in today’s world of fast fashion and drop shipping. You can tell every dress was designed and made with love. Would 100% recommend them! Can’t wait for my next purchase!

This place is awful. Just awful. The materials are cheap and not true to size. One they wouldn't let me return, the other they only allowed me store credit, so now I have to buy something else that will not be well made. The worst place I've ever shopped. It's not even close. And they don't care when you contact them.

I already bought two gowns and there are some on my favourite gowns! Very high quality, absolutely stunning design, comfortable.

I particularly love the Mourningstar gown because it has EVERYTHING I love ! A somptuous cathedral train, off Shoulder puff sleeves, lace details, a corset back... And it's also quite versatile since you can either wear the train down or up in a bustle to make another kind of dress. I got married already but I could have married in this one 🤭

More Black dresses pleeease, yours are so beautiful 😍

I had been searching for a very specific style of wedding dress for months and couldn’t find anything in the UK at a reasonable price. When I found Fanciful Doll, one dress completely stuck in my mind, nothing I tried on in bridal stores compared to it.

I finally ordered after checking my measurements carefully and confirming with customer service that a Medium would be suitable. They were helpful in confirming the size, although there was a small miscommunication afterwards where they were waiting on confirmation from me before dispatching, which wasn’t clear at the time.

The main area that needs improvement is shipping clarity. I was charged £24.99 for “International Location” shipping at checkout. I was told there would be no customs charges as the dress is shipped to their UK location and then sent out domestically, which was correct. However, it wasn’t clear that I was essentially covering the international shipping cost. For a £700 dress, I expected more transparency.

What concerned me most was that the dress was sent via Royal Mail Tracked 48. For such a high value and once in a lifetime item, I really believe customers should be able to choose a more secure delivery option (for example Special Delivery). My address can be difficult for couriers to find, and this caused significant anxiety. Due to confusion with depot collection, I had to drive to two separate Royal Mail depots to locate the parcel. Thankfully I found it in time.

I would strongly encourage Fanciful Doll to: Be clearer about how shipping costs are structured AND allow customers to choose their preferred postage method for high value items

As for the dress itself, I absolutely love it. It’s exactly what I envisioned for my wedding day. There are a few small quality details I will be altering (the bow is quite flimsy and the corset needs additional structure for security), and I would say those with a larger bust may struggle with fit. However, these are adjustments I’m comfortable making.

Overall, despite the stress around delivery, I am very happy with my dress and excited to wear it on my special day.

The dress are incredible and the customer service is beyond excellence.

I've always wanted to wear such beautiful dresses, to at least feel like a princess in one but because of my size, I thought this dream would always stayed a dream.

Thank's to Fanciful doll, it is now possible! The dresses are so confortable, elegant and light weight. You easily feel like a princess when you do wear it. The ratio price / quality is perfect! If you have any doubt regarding your order, feel free to contact them by email : not only they do answer very fast but also they do give very good advices.

I do recommand this website to everyone! Cant wait to purchase another dress.

Thank you once again :)

AMAZING DRESS!! I am absolutely in love with this dress. The quality is amazing, it looks so luxurious and fancy. The material is a silky organza and very soft and also does not wrinkle easily. I am 5’6” and 120 lbs I ordered the dress in an XS and the corset in an XXXS, I’ll be honest I got these sizes because they were the last left and I was pretty sure they would work. Luckily yes they did!! The corset has a lot of give with the strings but it’s definitely snug. But good for me since I don’t have much happening up top. 😆 The dress fits great too but without a corset I would need something to keep the top from gaping. I think my true size is an XXS and when I order again, that’s what I’ll get. The shipping was very fast. I feel the dress was worth every penny and I know I’ll be getting a lot of use out of it this year! I have a lot of book conventions to attend and they all have balls to dress up for! Also doesn’t everyone deserve a beautiful ballgown!? Seriously let’s make this a thing! I want to play dress up every day now. 😆

I contacted support multiples times about my order (to switch size, add items, ask for a shipping delay etc...) and they have been absolutely wonderful each and every time. I had the pleasure to speak to Maria, someone very competent in her work and super fast! I'm extremely happy (so much so I bought a new dress!). I'm really eager to see the items in person but I wanted to thank the wonderful team for their kindness ❤️

Favourite dress ever!
I bought the dress for my sisters wedding and omg!! I thought I was spending a lot on a dress… but woah… I’m in love. So worth it!!! I feel like such a princess in it.
Wish I could attach a picture

Took a chance and got my daughter's prom dress from there and I have been so pleasantly surprised!
Quality: The dress she chose is one of the fluffier ruffly ones, so it's made of organza to keep it light and bouncy. I know they offer some heavier cotton ones, too, but I don’t have experience with those. She tried it on right out of the box, so it hadn't even had time to fluff back up and release any creases from being shipped, and it's still holding a good shape! She adores it! The fabric feels like a high quality organza and the seams are well-sewn. It looks well-made with no strings, uneven seams, or raw edges. And a bonus feature that we somehow didn't realize: the slit is optional! It has invisible snaps sewn down it every few inches so you can make it a high slit, adjust it lower, or close it completely. You can't see the snaps at all when wearing the dress, and it's really nice to have that versatility!
Size: There is a size chart on their website. Definitely measure! If you're between sizes, go down a size because they are corseted and can just have a wider lacing if needed. If in doubt, use their chatbot on the site, and they will email you back with specific answers if the chatbot doesn't have the answers. I got an email within 24 hours, and it was super helpful.
Customer service: I did not have to worry about a return, so I have no experience there, but the customer service leading up to the purchase was fantastic. Quick emails with thoughtful, easy to understand responses. Shipping: Our dress arrived in only 10 days. We are in the US, and the dress was listed as "in stock," and based on the tracking, it looks like it might have already been in the US (maybe a storage facility?) so I'm sure that made it faster. Custom ones obviously will take longer, but they say 1-4 weeks and the tracking is helpful. Overall, I would recommend Fanciful Doll dresses. We will definitely be purchasing from them again!

This was my first time purchasing a dress overseas, so I was slightly concerned about shipping. But I shouldn't have! Maria was so helpful and understanding throughout the shipment. There was a mix-up with the order, but everything still arrived in time for my honeymoon. Maria and her team made sure of it!

The dress is absolutely stunning. I ordered a size up, and as expected, it was a little too big, but that was the point. I wanted to tailor it myself before the event. Now I have a gorgeous dress that I'm excited to surprise my husband with!

I absolutely love this company. The dress and corset I ordered were extremely well made and exactly like the their promotional images— you can really tell Fanciful Doll don’t cut corners with their products. Both items were both packaged well, with no delays in shipping. The company is also just so lovely and quick to interact online, which is such a nice bonus. I’m so obsessed with my new gown, and I look forward to buying even more from Fanciful Doll!!

From initially looking desperately for wedding dresses online, 8 weeks before my wedding, these dresses stuck with me. Nothing I found anywhere else spoke to me, and when I saw the Rosetti gown I immediately fell in love. It is the most beautiful handmade gown; I also got the additional train with it as well, and considering the short deadline, the team really really delivered! They were super brilliant at communicating throughout everything and the dress arrived on time! Definitely recommend going your exact size for the dress, the dress itself is quite heavy due to all the sequins, so a snug fit is definitely recommended!
But measurements provided on the online shop are accurate and great anyway and the team are very helpful in finding your right size.
The gown itself is the most beautiful piece of fashion I have ever worn, it shimmers slightly in all beautiful pink and blue colours, depending on the light, and makes you feel like a princess. And looking at their website, all the other bridal dresses are just as beautiful!
My wedding was nothing short of magical, and the dress drew a lot of amazement throughout the entire day, so I could not be happier with it. Definitely planning on wearing it at least once a year if not more often! Thank you so much to the team!

I just wanted to personally reach out to you & the team to say Thank You.
1000x thank you! I was hunting down a dress to find for Cardo Whitney's Event & my first Big Fantasy Dress purchase went completely poorly (damaged dress, completely missed expectations, poor communication, an overall disaster)
I was Beyond scared at this point to buy Another dress in the hopes that it would arrive not only on time but in Somewhat wearable condition - I was desperate.
The second I Opened the box it all felt immensely different. I could tell the quality, care & effort was there in literally every part of revealing the dress.
With confidence I can say I hardly took it off all day because I truly love it that much. I'll definitely be coming back to you for future events. I'm beyond ecstatic to say it's from you to everyone I meet.
I just wanted Fanciful to know that they made at least one person's dreams come true yesterday ❤️ 🫶🤗🥹

Another fabulous dress arrived today for my collection. I love opening the parcel and trying in newest dress🩷🩷🥰. Great Company to buy from always prompt and reliable service and experience. Keep up the good work🪅

Fanciful Doll weaves pure magic into every dress. Each piece is more beautiful than the last, like something lifted straight from a fairytale. Their customer service is impeccable kind, attentive, and truly enchanting and the shipping experience is unmatched. Every gown arrives carefully and beautifully packaged, as though it were a treasure meant to be discovered. From the moment you open the box to the first time you wear the dress, everything about Fanciful Doll feels utterly magical.

Absolutely in love with their dresses. Feel like a true Fantasy Character whenever I wear them and they are super comfy. After doing many Foto-and Videoshoots in my dresses they have been tried and tested and are very good material as well.

The dress arrived in perfect condition and fit like a dream. Honestly wearing the dress feels like a dream. I genuinely find it hard to describe the joy and magic I feel in it. It might be one of the best purchases I’ve ever made and I definitely want to get another dress from Fanciful Doll someday.

I’ve bought two dresses from Fanciful Doll and both purchases have been positive experiences with dresses that I absolutely LOVE! The customer service with the owner has been great with all my questions. She’s always gotten back to me right away, being very friendly & helpful. I’ve used these dresses for various fantasy costume events and absolutely love everything about them! Highly recommend!