I ordered some foundation buy 1 get 3 free. The price was reasonable but when charged with usd charges it wasn’t what I expected. So I’d appreciate a full refund. I wasn’t aware that I subscribed... See more
fancymeshop.com
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See what reviewers are saying
I'd like to take this moment to express my deepest gratitude for the great support and assistance for the very first time I accessed the site for shopping purpose. I've seen something special I need t... See more
WATCH OUT! This is total scam and the support team play dumb but then instantly claim everything was clear and you knew what you were signing up to - even though there is zero information or indi... See more
Company replied
SCAM. SCAM. SCAM. monies have been deducted from my account without even knowingly subscribing OR purchasing anything. £1.71 initially went out on 7/6. Then 10/6 £32.39 (EUR conversion rate) / then 2... See more
WATCH OUT! ** SCAM - Avoid! **
WATCH OUT!
This is total scam and the support team play dumb but then instantly claim everything was clear and you knew what you were signing up to - even though there is zero information or indication that what you are getting is a subscription to a buying club instead of making a simple single purchase of the exact item described when you click buy now.
Update:
They refunded me, but only after I threatened legal action due to them not complying with UK contract law which gives you the right to withdraw within 14 days. Before I mentioned this they pretended that I had no such rights.
Good luck if you find yourself dealing with this scam company.
4 February 2024
Reply from fancymeshop.com
Hello Nate,
Thanks for letting us know about the issue you faced.
We are thrilled to inform you that your request has been adequately addressed.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process and would love to hear again from you, your positive updated feedback in light of the offered solution.
Have a nice day.
Fancymeshop Team
This is s scam
This is s scam. I cancelled my subscription and they STILL DEBIT YOUR ACCOUNT! SCAMMERS SCAMMERS!!!!! DONT BUY ANYTHING FROM THEIR SHOP, THEY STEAL YOUR MONEY!
Your request (2432506) has been updated. To add additional comments, reply to this email.
Hi Nicola,
We would like to thank you for your time and amability. :)
As per our call, we believe this has been a misunderstanding regarding your subscription to our website.
we confirm to you that our website has nothing to do with the competition you kindly referred us to.
To that end, we confirm to you that a refund of 2 USD has been issued as a commercial gesture.
Additionally, I am attaching the un-subscription email for your reference.
We've addressed the concerns raised, and we believe your experience is now reflective of a positive resolution.
If possible, could you please take a moment to share an updated/upgraded review on your experience, stating that the problem has been resolved and adjust the stars number accordingly?
Link to review:
Your updated feedback would be greatly appreciated.
Should you have any further queries, we are here to assist!
Emy
After a call that they could not provide any information as to how i was subscribed to their company and no refund provided i received yet another lie of an email!
5 December 2023
Unprompted review
Reply from fancymeshop.com
Hello Nicolas,
Thanks for letting us know about the issue you faced.
We are thrilled to inform you that your request has been adequately addressed.
Customer satisfaction is our top-priority.
We value your cooperation and patience throughout the resolution process and would love to hear again from you your positive updated feedback in light of the offered solution :)
Have a nice evening!
Fancymeshop Team
Happy endings
Well after a bad start, the shop contacted me and really wanted to fix this bad experience. I got my money back so I am happy again.
Thanks for that.
16 November 2023
Unprompted review
Reply from fancymeshop.com
Dear Antonio,
Thanks for giving us the opportunity to address your concerns :)
We are pleased to inform you that your refund request has been successfully processed and the funds will return to your original payment method. You should see the refunded amount in your account within the next few business days.
At Fancymeshop, customer satisfaction is of utmost importance to us.
We value your trust and support.
Great customer service
Really appreciate the service received and prompt solution to my issue...thank you very much to Emy for sorting it all out so timeously and friendly service
1 November 2023
Unprompted review
Reply from fancymeshop.com
Dear Lisa,
We are pleased to inform you that your request has been successfully addressed and would like to thank you for your cooperation in resolving the matter.
At Fancymeshop, customer satisfaction is our top priority.
Wish you a lovely weekend!
Fancymeshop
Scam..they take money 19,78£ without me…
Scam..they take money 19,78£ without me to know. Luckily with the bank ,send me message and block them.Dont believe in this ,like winning something.
19 October 2022
Unprompted review
Reply from fancymeshop.com
Dear Customer,
We are really sorry to read your review and we do apologize for the delay to answer you!
We are really sorry that you have misunderstood our website.
We want to reassure you that our website is committed to providing a safe and secure experience for all our customers.
You have signed up for a VIP membership which comes with a Gift Card that can be redeemed in our online store. The gift card contains credits that can be spent on any of our products from a wide variety of brands with VIP Discounts. If not canceled after the trial period of 3 days, your subscription will start your Top-Up fee to recharge your credits in your account. However no money has been wasted. The top-up fee will be transferred to credits that you can spend on our website.
We do mention the 3 access days several times before your purchase. We also mention it in our Terms & Conditions which you have accepted before making the purchase.
Please contact our team at support@fancymeshop.com so we can find a solution to this.
Kind Regards
Fancymeshop
Fraud and Theft
19 October 2022
Fraud and Theft
Do NOT use them as they just deduct money without notice.
Their adverts are misleading as you do not get products to test.
Update
27 October 2023
Fraudulent and misleading
19 October 2022
Unprompted review
Reply from fancymeshop.com
Dear Antoinette,
We are really sorry to read your review and we do apologize for the delay to answer you!
We are really sorry that you have misunderstood our website.
We want to reassure you that our website is committed to providing a safe and secure experience for all our customers.
You have signed up for a VIP membership which comes with a Gift Card that can be redeemed in our online store. The gift card contains credits that can be spent on any of our products from a wide variety of brands with VIP Discounts. If not canceled after the trial period of 3 days, your subscription will start your Top-Up fee to recharge your credits in your account. However no money has been wasted. The top-up fee will be transferred to credits that you can spend on our website.
We do mention the 3 access days several times before your purchase. We also mention it in our Terms & Conditions which you have accepted before making the purchase.
Please contact our team at support@fancymeshop.com so we can find a solution to this.
Kind Regards
Fancymeshop
Paid for a postal charge to be directed…
Paid for a postal charge to be directed to these scammers taking money by direct debit monthly... cancelled and the repeatedly claim to be refunding to card, bank.... can't find my email.... different names on correspondence every time.... how are we doing etc etc SCAM SCAM SCAM
12 October 2022
Unprompted review
Reply from fancymeshop.com
Dear Mike,
We are really sorry to read your review and we do apologize for the delay to answer you!
While we strive to provide the best possible online experience for our customers, we do not have any control or involvement in setting postal charges. Postal charges are determined and managed by postal services and courier companies, which operate independently from our website.
We want to reassure you that our website is committed to providing a safe and secure experience for all our customers.
You have signed up for a VIP membership which comes with a Gift Card that can be redeemed in our online store. The gift card contains credits that can be spent on any of our products from a wide variety of brands with VIP Discounts. If not canceled after the trial period of 3 days, your subscription will start your Top-Up fee to recharge your credits in your account. However no money has been wasted. The top-up fee will be transferred to credits that you can spend on our website.
We do mention the 3 access days several times before your purchase. We also mention it in our Terms & Conditions which you have accepted before making the purchase.
Please contact our team at support@fancymeshop.com so we can find a solution to this.
Kind Regards
Fancymeshop
Fancymeshop is ALIVE AND DO FOLLOW UP!!!
SCAMMERS …. Fraudulent recurring charges of credit cards once you are promised a prize you won after completing a survey!!!! Absolute crap!
thank you for following up. So often these days NOTHING happens on the web as NOBODY really cares. Thank you for personally following up and personally making the effort to remedy the situation
27 August 2022
Unprompted review
Reply from fancymeshop.com
Dear Lettie,
We are really sorry to read your review and we do apologize for the delay to answer you!
We are really sorry that you have misunderstood our website.
To assist you further, we have sent an email to the address associated with your account. Please check your email inbox, including the spam or junk folder, for a message from our customer support team at support@fancymeshop.com. Kindly respond to that email with any additional details or concerns you may have.
Kind Regards
Fancymeshop
They're a con!
This company told me I'd signed up for an account where they had taken £15 and would continue to do so every 2 weeks! I've never heard of them and not been on my phone or computer all morning! Beware hackers/scammers
28 July 2022
Unprompted review
Reply from fancymeshop.com
Dear Yvonne,
We are really sorry to read your review and we do apologize for the delay to answer you!
We are really sorry that you have misunderstood our website.
We want to reassure you that our website is committed to providing a safe and secure experience for all our customers.
You have signed up for a VIP membership which comes with a Gift Card that can be redeemed in our online store. The gift card contains credits that can be spent on any of our products from a wide variety of brands with VIP Discounts. If not canceled after the trial period of 3 days, your subscription will start your Top-Up fee to recharge your credits in your account. However no money has been wasted. The top-up fee will be transferred to credits that you can spend on our website.
We do mention the 3 access days several times before your purchase. We also mention it in our Terms & Conditions which you have accepted before making the purchase.
Please reply to our email that we sent you from support@fancymeshop.com so we can find a solution to this.
Kind Regards
Fancymeshop
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