While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and responsive staff, particularly praising the customer service team for their assistance. People also enjoy the engaging conversations and the feeling of safety provided by the platform's communication system. Reviewers find the site easy to navigate and appreciate its clean layout, which contributes to a natural and fun chatting experience. However, some people were dissatisfied with the website's functionality, reporting issues like slowness, freezing, and difficulty logging in. There are also concerns about the authenticity of profiles, with some users suspecting the presence of bots or fake accounts. A few customers found the site to be expensive and felt that the credit system was unclear.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many appreciate its ease of navigation, clean layout, and... See more

Staff

Reviewers express appreciation for the staff, highlighting their helpfulness and professionalism. Customers... See more

User experience

Users describe ambiguous interactions with the user experience. Many customers appreciate the calm and... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness and quick... See more

Social media

Consumers have ambiguous experiences with social media. While many appreciate finding relatable people and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While I can't speak to the quality of the service itself, I was very happy with the customer service and understanding showed by the representative I spoke with via chat. As I have been granted my m... See more

Rated 4 out of 5 stars

I've found the chats intriguing and exciting. I wish they would comp some credits once in a while! I had one woman just blow up our conversation with exclusive posts, audio clips ,and letters. I'm enj... See more

Company replied

Rated 4 out of 5 stars

I love the conversations here! I just wish you would give perks for spending so much here. It is expensive!

Company replied

Rated 5 out of 5 stars

Your support staff has been very helpful and responsive to all of my questions. I do wish that your platform provided an actual app to use as opposed to merely a web-based access, however. I primari... See more


Company details

  1. Dating service

Written by the company

Fanlychat is your go-to space for engaging, feel-good communication. Whether you’re looking to unwind, distract yourself from the daily grind, or just have a few meaningful interactions, our platform is designed to help you feel more connected and uplifted. With a focus on light, casual communication, Fanlychat offers users a way to step outside their routines and explore conversations that bring positivity into their day. Every exchange is an opportunity to laugh, reflect, and connect with someone new, whether through a quick chat or an unexpectedly thoughtful moment. We believe that small moments of connection can have a big impact. That’s why Fanlychat prioritizes kindness, spontaneity, and warmth—making it easy to enjoy yourself and feel recharged by the simple act of talking to someone new. Join Fanlychat today and make the most of your time with conversations that truly matter.


Contact info

3.6

Average

TrustScore 3.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient support when really needed

I had a bit of a payment hiccup on the site right in the middle of an engaging conversation with a beauty from Italy I met on the site. My card wasn't cooperating and I needed to sort it out PRONTO. So, I contacted their support team. hey responded quickly and professionally. They guided me through the payment issue patiently, and I was back on track in no time. Their efficiency and helpfulness ensured I didn't miss out on an exciting connection. Fanlychat support team definitely knows how to handle such situations with expertise.

21 October 2023
Unprompted review
FanlyChat logo

Reply from FanlyChat

Dear Samuel,

We are glad to hear that we could be helpful! We indeed always strive to provide our users with a convenient space for online communication and do our best to provide prompt and effective assistance with any questions.

Warm regards,
The Fanlychat Support Team

Rated 5 out of 5 stars

Above and Beyond Expectations

Been on a few dating platforms, but it truly stands out. The matching system? Spot on, introducing me to people who really click with my vibe. Plus, their support team is just a message away, always ready to help. A refreshing change from the rioutine.

16 October 2023
Unprompted review
FanlyChat logo

Reply from FanlyChat

Dear Charles,

We want to express our gratitude for your feedback about our platform! We're delighted to learn that you had a positive experience!

If you require any assistance, please don't hesitate to contact us at support@fanlychat.com. We're here to help if you need anything.

Wishing you an excellent day!

Warm regards,
The Fanlychat Support Team

Rated 5 out of 5 stars

fanly chat is a solid choice if you're…

fanly chat is a solid choice if you're looking to chat with women from around the world, not just US. The site is easy and chatting is fun.

12 October 2023
Unprompted review
FanlyChat logo

Reply from FanlyChat

Dear Colin,

We appreciate you taking the time to share your thoughts with us.
We are happy that you had such a good experience with our platform!

Feel free to reach us at support@fanlychat.com if you need any assistance.
Have a great day!

Best regards,
Support Team Fanlychat

Show reviews in all languages. (86 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look