Fantrax Reviews 

549
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was my first time setting up a league on Fantrax. I've played in leagues, but never set one up. I wanted to use Fantrax because it's so customizable. I made a few mistakes and received excellent he... See more

Rated 5 out of 5 stars

The platform is incredibly customizable, so they are the perfect home for anyone who wants their league to be structured differently than the standard leagues you can get on any of the other sites.... See more

Rated 5 out of 5 stars

We are a well established Fantasy Hockey League running since 1997. We moved to Fantrax many years ago and we couldn’t be happier. They have continued to grow and enhance the app and if there is e... See more

Rated 5 out of 5 stars

Whether simple or complex, the support team always gives clear and concise responses to my queries. And when needed, they ask more questions to make sure we both fully understand situations. It’s very... See more

Company details

  1. Online Sports Betting Vendor

Written by the company

At Fantrax, our guiding principles are simple. We've created a superior fantasy sports product that is easy-to-use and completely customizable to set up your league the way you want to. It's also more powerful and feature-rich than the other guys. All backed up with the best customer service provided by people who actually care and want to make your experience better.


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(549)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantrax review

Fantrax is a really good fantasy platform. It has a lot of features and lets you customize your league way better than other apps. It can take a bit to get used to it but once you get the hang of it it is AMAZINGGG. The scoring updates are reliable and the app runs really well (most of the time). Overall its a really good app if you want to use it for more control over your own league settings.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Not only is the product excellent, but the customer service is phenomenal. They get back to me typically within a day, and have always been able to resolve any issues or questions that I have. Highly recommend using Fantrax for any fantasy league, especially if you want more interesting rules and settings than the basics.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I have used Fantrax for years…

I have used Fantrax for years (Baseball, Football, Basketball and Hockey). I do use the pay version because we have some customized rules. Whenever I have a question, I submit through the site and they always respond and resolve the matter quickly (hours). I would not switch to any other service.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Since 2012 - 5 Stars

Our leagues have been with Fantrax since 2012. 5 stars is an easy rating. This is and has been a great website to use for our Fantasy Baseball leagues.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great help from support team

Joesph from the support team was incredibly helpful sorting out an issue with locked player pool and was also very quick in responding. He helped get us this resolved in time for our draft and responded to multiple follow up questions

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Robert was able to help me out with a technical issue within hours. Been a Fantrax user for many years and absolutely love it. Best fantasy platform out there.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

MUCH Better Than the Corporate Other Guys

My league was with a big name corporate competitor for many years, but when the customer service started to lack and I began to feel like a number, I started to look elsewhere for my league. I moved our league to Fantrax years ago and we haven't looked back since. Whenever we need support, Fantrax provides it in a timely manner if not immediately. Compared to the other guys, Fantrax seems to appreciate customer loyalty.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Went above and beyond

I had approached Fantrax feedback for a change in the way I wanted my league to play fantasy baseball. It was a different way - than we had been using - for owners to manage their teams and I was unable to figure out the settings. This process started at the end of January, Brandon helped me make the move, which was great but we - probably I - didn't understand how it would work. Fast forward to last week. My 40 players - yes 40 - all finally contacted me and I started to inputting everything to start drafts, but I had a problem with scheduling ... Long story short, a representitive named Robert came in and meticulously worked with me to not only get the issue fixed, he hung in there and continued to contact me for three days of help until he got me to a place where I think this league will be better than it is. Robert was fantastic. About all the techs I've dealt with at Fantrax have been helpful but Brandon and especially Robert have been the best I've worked with. Oh by the way, my leagues have been using Fantrax for about 17 years. We love the ease and the flexibility it provides. My league has players from eight different states. Thanks to Robert.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Ten Fun Years with Great Help When You Need It

I have been playing fantasy baseball with Fantrax since 2016. Only one time in all those years did I experience one little glitch while drafting my lineup. I e-mailed them for help by clicking the "Support" button on their platform and was astounded by how quickly they responded. They were very patient with me as I explained my issue and soon I got squared away, I especially enjoy their Best Ball games, which give you a chance to win back some cash if your team does well, but their free games are fun, too.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast service --almost immediately fixed…

Fast service --almost immediately fixed the problem. We were on a tight timeline with the weekend coming up and the playoffs starting on Monday. The playoff settings were wrong and we needed fantrax support to fix it quickly. Very well done!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Support

In more than one occasion, I have sought customer support for assistance with perplexing situations I've encountered as commissioner of a baseball league. In each instance, the Fantrax people always respond quickly and professionally. At times, more than one exchange had to occur before the problem was resolved, but every person I dealt with showed great patience in each interaction.
Bob Stackhouse

14 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look