Pretty good service and very competitive prices. The only reason for the 3 stars instead of 5 is that their topup system is the worst payment experience I have ever tried.
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Created with AI, based on recent reviews
Fanytel offers virtual US, UK & Canada phone numbers for ultimate privacy and business control. Enjoy international calls & SMS at affordable prices too!
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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Reply from fanytel.com
The only reason I didn't give this company a 1-star review is 1) their telephone service seems to work 2) their prices are incredible. I signed up for a US virtual number. I can receive text messages on it, but not a single message I've sent out has been received, and I've sent them indisputable proof of this fact.
Experience was negative from minute #1. I downloaded the app from the Google Play Store. It doesn't work! Answering calls is impossible. I contacted their Whatsapp 'Support' and they admitted an issue had been identified in the latest Android version of the app. That's all they said. They didn't offer a resolution. They didn't tell me the previous version of the app worked and where to get it. I found an earlier version of their app on my own which did work for calls.
I've read other reviews on here and notice Fanytel Customer 'Support' is very quick to respond to negative reviews, urging the complainant to get in touch with customer support to resolve the issue. Skim the other reviews here, and you'll see what I mean. Don't believe a word of what they say. In my exchanges, I have not noticed Fanytel putting up any pretenses of trying to resolve a thing. They charge 20 cents for international sms messages they don't deliver and 10 cents for US messages they don't deliver. That's one thing they're superb at -- billing for things they don't deliver.
Their excuses morph in an instant. When delivery to my international numbers didn't work, they said, "International SMS work [sic] but delivery is not guaranteed. We only guarantee local SMS delivery." Later, I'm told that US delivery isn't guaranteed for T-Mobile numbers. They should have been honest and said it's not guaranteed for ANY numbers.
I gave them the benefit of the doubt. Maybe it's certain numbers that don't work. I asked if they might switch out my Fanytel number with a number that actually works. Never heard back on that one. You won't hear back much or at all from these guys. They're a company of very few words.
I get the impression it's a one- or two-man operation that is, pun intended, phoning it in. Lucky for me, this Fanytel number is not that important to me and I spent less than $20 for a year's subscription and some phone credit. I hardly got raped.
The most frustrating thing is that Fanytel is not going through any pretense of acting like they're trying to improve the customer experience. I am okay if the service fails now and again. At these prices, I can't complain too much. All I want is a number that actually sends/receives sms and makes/receives calls the majority of the time.
Based on my survey of prior reviews here, Fanytel 'Support' will probably respond to this review, apologizing for my experience and asking me to get in touch with them. I already have gotten in touch with them a half dozen times and received useless one- or two-sentence replies that address and solve nothing. Their apologies on this site are theater to convince future customers they're attentive to customer issues. I think all their "Support" work must be coming to sites like this to paste cookie-cutter replies. It's not to improve their network, I can assure you.
Sign up at your own risk. And if you do sign up, just do it for a month and put only $2 of extra credit on your account. Your total investment for the number, setup fee, and credit will be $4. Use that $2 of credit to test the service diligently, sending texts to friends and family and have them send messages back to you. Do they receive them? Do you receive yours? Since you'll probably have the same experience I've had, you can jump ship after a month, writing your own negative review here after the experience, without having to be in bed with a company for a year that, at this rate, won't be around for so long. Companies like this who don't give a hoot about their customers don't deserve to stay in business.
I can deal with second-rate companies offering bargains. What do I expect? Five-star service? But come on, the company still has to do the bare minimum. When you stay in a 1-star hotel and the sink is clogged, the hotel still sends in a plumber to address the issue. I wouldn't have cared if Fanytel took two weeks to address my problem, if they had only acted like they were really trying to solve anything. They're not.
The glowing reviews you read here are probably fake. I cannot believe anyone would rave about this company's (non-existent) Customer Service.
A good share of these companies offering virtual numbers are likely equally as terrible. What I'll give Fanytel is that they offer excellent prices for their mediocrity whereas many others charge 4x or 5x more for equally terrible offerings.

Reply from fanytel.com
Working with Fanytel almost for 1 year. Very helpful and fast support. Good service for small price.

Reply from fanytel.com
I want to transfer my Fanytel app to a new phone, and I need support to help me reset my password because I don’t remember my email ID. How can I contact Fanytel support?

Reply from fanytel.com
I paid a us phone number plus $9.99 credit ,but it’s not working, it can’t call out or receive call.
Their customer service doesn’t respond first, then 2 days later they only respond with what’s your problem, what you want?
It appears to be an Indian run scam . Their sms messages prices have one for us phones ,another for Idian phones. They don’t even write English properly.
The reply by Fanytel just like a copy paste nonsense like their email. The details had already provided in the emails, if no refund, a charge back will be initiated to get back the money. More charge back complaints will close you account with the bank.
By the way, many positive 5 stars reviews looks fake as they don’t give specific details, just generally one line complement, viewers be aware.
Check the Apple app reviews as they were written by real buyers, not like this website anyone can write fake review.
Notice the respond from Fanytel didn’t even know how spell Fanytel in giving their email . They may edit later, but they did expose themselves as scammers.

Reply from fanytel.com
There customer service was amazing, solved my problem in less than half an hour, though they took a while to respond.

Reply from fanytel.com
Their support unbelievable helpful. I always remember that & i suggest all to use fanytel. Every problem they slove it soon. ❤️

Reply from fanytel.com

Reply from fanytel.com
They're scammers. They didn't provide any service and refund both.

Reply from fanytel.com
⭐⭐⭐⭐⭐
Fanytel is best! After try many other company for phone verification and call, only Fanytel work perfect for WhatsApp Meta and eSIM benefits. Price very low — just $1-3 per month — and service super good, no issue at all. I really trust this one, finally found real solution. Totally deserve 5 star from me 🌟

Reply from fanytel.com
Pretty good service and very competitive prices.
The only reason for the 3 stars instead of 5 is that their topup system is the worst payment experience I have ever tried.

Reply from fanytel.com
I consider this as scam. I bought credit up to a month now I can't receive any code on it.

Reply from fanytel.com
Had a small issue and support helped quickly. The process was simple and communication was clear. Thanks for the help!

Reply from fanytel.com
Bought a number but I’m not receiving any opt this is a scam

Reply from fanytel.com
They have top notch customer service everyone would ever wished for…I so much love you guys 🥰

Reply from fanytel.com
I love the customer service they give they solve my problem in seconds I am using this app for last 4 months I have 3 phone numbers. I do call with that phone number. The service is very good. 100% recommend

Reply from fanytel.com
Highly Recommended!
Id like to give 10 stars but 5 is the limit ⭐️
I’ve been using the Fanytel app for a while now and it’s been an absolutely great experience. I have several virtual numbers from them and never had a single problem. , Fanytel customer support team is amazing !
They responded very quickly, were super professional, That kind of service is rare these days, and I truly appreciate how fast and efficiently they handling customers.
I’m extremely happy with FunnyTel and highly recommend it to anyone looking for a reliable and trustworthy virtual phone number app!

Reply from fanytel.com
They provide really good and great service.

Reply from fanytel.com
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