Farefield Properties LtdReviews 

440
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

We recently moved into a property to rent through Fairfield estates. Moving house can be so stressful but they are fantastic at making it as smooth as possible. Tammy - absolutely fabulous as f... See more

Rated 5 out of 5 stars

Had two viewings with farefield, both incredibly professional buildings with knowledgable agents. Reserved one property on the day of viewing and started the process to approve rental. Very clear abou... See more

Company replied

Rated 5 out of 5 stars

Recently I had to call the emergency line for an unexpected leak. Within an hour Kyle turned up and was containing the leak. Straight away fixtures and repairs were already being organised. Kyle wa... See more

Rated 1 out of 5 stars

Landlords beware. We had a viewing cancelled by text at short notice due to company policy of accepting first come first served on a rental. In such a dynamic market the landlords interests are best s... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Rooms and properties to Let in Worcester, Gloucester and Cheltenham.


Contact info

3.4

Average

TrustScore 3.5 out of 5

440 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(440)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service during viewing and follow up

The representative was at the property in good time for the viewing and was able to show me all of the rooms in a positive way. They reviewed all of the costs that would be involved and even gave suggestions of how to best use the spaces in the rooms. They were available and able to answer all of my questions both during and after the viewing and have been very supportive.

4 October 2019
Unprompted review
Rated 4 out of 5 stars

Fairfield estate have been Courteous in responce

Fairfield estate have been courteous in all their responce to our telephone calls and have sent when necessary a very efficent engineer to rectify our problems that have been found within the property, acting for the owner who is absent.

28 September 2019
Unprompted review
Rated 5 out of 5 stars

Helpful!

We had quite a few bad experiences with other agents.
Farefield were a delight!
Tammy was fab. She went above and beyond to help and support us...checking up on us with text messages over weekend and evenings...nothing was too much trouble.
Angela was also a star! Forever patient at the end of the phone. Above and beyond support and advice.
Highly recommend. Lots of compassion...makes a change to deal with real people.

26 September 2019
Unprompted review
Rated 4 out of 5 stars

We have been looking for somewhere to…

We have been looking for somewhere to rent for over a year, and we found the perfect house in the best location with Farefield estates.

Tammy made the viewing pleasant and answered any questions I had, with good knowledge.
After looking at other reviews, it looks like I’m not the only one who thought Tammy is a great Lettings agent. She is definitely worth her weight in gold.

21 September 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your feedback - glad we could assist you!

Rated 5 out of 5 stars

Good service

Good service, really prompt at getting my application through. Good communication - job well done! Thank you!

3 September 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your feedback, much appreciated!

Rated 5 out of 5 stars

Renting

Jacqui, made the whole process painless with her helpful and friendly manner. We would definitely let through them again.

21 August 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your comments, we wil pass these on to Jacqui

Rated 5 out of 5 stars

As a long term tenant with Farefield I…

As a long term tenant with Farefield I found the staff very helpful - maintenance problems were always promptly dealt with. Competitive prices for the area. Highly recommended.

16 August 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your comments, much appreciated

Rated 5 out of 5 stars

Lovely people 😁

Farefield Estates continue time and time again to look after me. I have been renting with these lovely people for 2 years almost and don't intend to leave them any time soon. Recently we lost my nan, and in the week that she was unwell I asked if I could park my car outside my property (I didn't have a permit as parked elsewhere) to make it easier if I was called overnight. Carly made it possible for me to pay for one month of parking which really did make it easier when I was called in.

It's not only this, but any time I have a concern, I never feel afraid to call or email them.

The flats are clean and spacious, and any maintenance issues are fixed very quickly!

If you are considering renting with them, definitely do. You won't regret it 😊 x

14 August 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your comments Bernie. We are sorry to hear your sad news.

Rated 4 out of 5 stars

Very nice viewing

Very nice viewing. Very friendly greeting and helpful with great information of the flat and the area.

6 August 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your feedback Josh

Rated 5 out of 5 stars

Farefields have been polite and helpful…

Farefields have been polite and helpful in my search for a property. Jacqui is a very friendly agent who went the extra mile to make sure I got the property I was looking for. Great company to work with. Thank you!!

5 August 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your comments Kieran

Rated 5 out of 5 stars

Fare fields estates are fantastic!!!!!

Well I've got to say me and my partner have been looking for a year to find a place to rent we have been let down to many times but I took a chance with Fare field estates and wow I couldn't fault them.. they work longer hours to suit people working long hours we meet Jacqui on the Thursday and by Wednesday we were signing our agreement with Tammy both very friendly and professional and the guys working in the office are brilliant great communication... if your struggling to find a place go with fare field estates you won't be disappointed.... thank you all for helping us from Shaun and Rebekah

3 July 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your feedback Shaun

Rated 5 out of 5 stars

Professional service

Professional service, kind personnel, strong recommended

27 June 2019
Unprompted review
Farefield Properties Ltd logo

Reply from Farefield Properties Ltd

Thank you for your feedback Eliza

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