Farleigh Medical Reviews 

434
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical team for their exceptional professionalism, welcoming attitude, and ability to make every visitor feel completely comfortable and at ease during procedures. Consumers are particularly impressed by the remarkably natural, balanced, and subtle outcomes that boost confidence without ever looking overdone or artificial. People note that practitioners take the necessary time to thoroughly discuss all available options, patiently answer questions, and clearly explain the entire process and aftercare. Reviewers also consistently highlight the exceptionally clean, calm environment of the practice, making them eager and excited to return for future treatments.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, friendly, and... See more

User experience

Consumers find user experience to be exceptionally positive and welcoming from start to finish. Reviewers... See more

Quality

Users describe positive interactions with quality, consistently highlighting perfect and natural results.... See more

Product

Reviewers express great satisfaction with the cosmetic products and treatments, noting that the results are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re looking for a calm, clean environment, friendly, professional and very artistically skilled lip technician, Jay is the way to go!! Literally cannot thank Jay enough for an absolute amazing r... See more

Company replied

Rated 5 out of 5 stars

After a really stressful period, I was suffering with awful jaw, head and temple tension. Jay carefully talked me through my options and recommended Botox in just a few targeted areas — and it has h... See more

Company replied

Rated 5 out of 5 stars

Jay is incredible. After previously getting botch lip filler elsewhere, I went to Jay to dissolve and refill. I have since been back 3 times and always get complimented on how amazing my lips look, wi... See more

Company replied

Rated 5 out of 5 stars

What a lovely and friendly practice June answered and explained all my questions before my appointment, which made me feel completely at ease. Dr. Jay is very handsome, charming and professional... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

434 reviews

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No recent history of asking for reviews

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4.9

All reviews

(434)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Stars Every Time

I cannot recommend Jay and his team highly enough. I’ve been having treatments at the South Croydon clinic since it opened and I’ve never been disappointed. Such a lovely friendly and clean environment. Always been made to feel comfortable and been over the moon with the results each and every time. Thank you for giving me back my confidence 😁

12 November 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your amazing review, Sarah! We're so grateful for your trust and loyalty over the years. We look forward to seeing you again soon!

Rated 5 out of 5 stars

As a Sjogrens sufferer

As a Sjogrens sufferer, the discomfort caused to my eyes leaves me with very dark and puffy under eye bags.
I first asked Jay at Farleigh Medical, as a first time client (having been referred by another client) if I could improve the appearance with Tear Through hyaluronic acid fillers.
I was disappointed when he explained that I wouldn’t prove a good candidate for these and that the cosmetic effect would not be improved.
However, he suggested some mid cheek fillers, explaining that this would help to disguise the ‘dips’ below my eyes.
I was nervous but I took Jay's advice and had the treatment. I was so pleased with the natural result which has lasted for many months.
Unfortunately, I suffered a big ‘flare up’ which again further exacerbated my eye bags.
I asked Jay what could be done. Again he steered me away from the Tear Through fillers and I took his advice but he instead told me about Polynucleotide, but clearly explained that although this is a very successful treatment that quite possibly I may not get the best outcome due to my condition which is autoimmune and could be a gamble.
I was keen to try so Jay explained that 4 treatments were needed for optimum results. Understanding that the cost of the treatments would be outside my budget,generously offered the 4th as complementary.
I was hopeful at best. Unfortunately I did not get the final happy result and there was little change.
Jay was clearly disappointed for me and as another gesture of goodwill he offered me 2 further complementary treatments of Profilo. I was so taken aback and this helped to ‘soften the blow’ for me.
I was so very grateful,given that no promises were made that I would reach the final result I was hoping for.
Well I’ve had my first Profilo treatment and will be returning for my post 4 week 2nd treatment tomorrow.
Although Jay, again clearly explained that the full effects were not immediate and were likely to be seen some few weeks after the second treatment I can already see a fresher and smoother finish to my 60 year old skin.
This has given me a little boost and I am excited to see the final result of the Profilo in a few weeks so I’ll be updating further then.
I can’t thank Jay enough for his obvious professionalism but equally for his honesty, kindness and generosity.
If anyone out there is nervous of embarking on any kind of such treatments and are looking for a therapist you can trust in Jay and indeed the staff and reception team at Farleigh Medical are a first stop!
Thank you Jay and your team for everything
Jill

29 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your heartfelt review, Jill. We truly appreciate you sharing your journey with us. We’re always here for you. See you soon! 😊

Rated 5 out of 5 stars

Had botox done today excellent service

Had botox done today excellent service. Guy who done my botox jay very thorough and knows what his talking about clinic very clean and tidy would deffo go back and would recommend 👌

20 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your great review! We're so pleased to hear that you had an excellent experience with Jay.

Rated 5 out of 5 stars

Great service as always highly…

Great service as always highly recommend farleigh medical.
Jay is a true professional you won’t be disappointed

20 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your kind words and support, Emma. We cannot wait to welcome you back.

Rated 5 out of 5 stars

Very happy will definitely go back and…

Very happy will definitely go back and was made to feel very comfortable whilst in clinic highly recommend jay. Thanks Donna marie

19 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your wonderful review. We truly appreciate your support and are so pleased you had a great experience. Looking forward to welcoming you back soon.

Rated 5 out of 5 stars

I had my 4th polynucleotide treatment…

I had my 4th polynucleotide treatment today with jay . As always the clinic was spotless and the treatment excellent
Thank you !

18 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your amazing review, Julie. Your trust means everything, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

10/10 all round

10/10 all round. Recommend highly

16 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you so much for your wonderful review, Daniella. We truly appreciate your support. Looking forward to welcoming you back soon.

Rated 5 out of 5 stars

Amazing natural results

Jay truly listened to what I wanted to achieve with amazing natural end results. A true professional and one I wouldn't hesitate to recommend.

5 September 2024
Unprompted review
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Reply from Farleigh Medical

We are so pleased to hear you had a fantastic experience with Jay. Providing professional and expert care is our priority—thank you for your trust.

Rated 5 out of 5 stars

Jay is brilliant

Jay is brilliant. Weather its lip fillers or skin treatments I can't recommend him highly enough.

4 September 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your lovely review, Marina!

Rated 5 out of 5 stars

Botox

Jay is knowledgeable and professional. He knows his craft! Always love the results.

21 August 2024
Unprompted review
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Reply from Farleigh Medical

Your feedback means so much, Natalie. Jay takes pride in providing expert care, and we are thrilled to hear you had a great experience.

Rated 5 out of 5 stars

Jay is brilliant been going to him for…

Jay is brilliant been going to him for years and I trust him completely. Always makes safe decisions and advises me if he thinks something will be a bad idea, explaining to me why. Results are fantastic and natural.

2 August 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your fantastic review, Emma! We appreciate your loyalty and look forward to seeing you again soon! 😊

Rated 5 out of 5 stars

Jay was very informative and made me…

Jay was very informative and made me feel very comfortable when implementing my treatment at the clinic. He explained any answers I had to questions in a way that wasn’t intimidating so that I was knowledgeable and fully understood the procedures I was having done. The results speak for themselves and am very pleased with the service provided. Thanks Jay!

1 August 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your wonderful review, Maxeme! We truly appreciate your kind words and look forward to seeing you again! 😊✨

Rated 5 out of 5 stars

The best aesthetic practitioner there is.

Jay as always, is the consummate professional, taking as much time as needed to discuss my treatment and to carry out the work with no pain !
I wouldn't now go to anyone else.

24 July 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your lovely review, Nikki! We truly appreciate your trust and loyalty—see you again soon! 😊

Rated 5 out of 5 stars

Really happy did not hurt at all…

Really happy did not hurt at all definitely recommend

30 July 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your great feedback, Carly! We're so pleased to hear you had a comfortable experience and are happy with your treatment. See you again soon! 😊

Rated 5 out of 5 stars

Amazing experience with perfect…

Amazing experience with perfect results—I couldn't be happier. Jay is exceptionally skilled, knowledgeable, and professional, giving the best advice to achieve a really natural look. I’ve followed Jay's work for some time and travelled from Essex specifically for Jays skill and technique in aesthetics, which speaks volumes. You are in good hands here, would highly highly recommend!

27 July 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your incredible review, Kiera! We truly appreciate your recommendation and look forward to welcoming you back. 😊✨

Rated 5 out of 5 stars

Jay is so knowledgeable and explained…

Jay is so knowledgeable and explained things so you can understand, It would take a lot for me to ho somewhere else and I travel up from West Sussex so I hope that says it all . THANKS JAY

26 July 2024
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your fantastic review! We're so pleased to hear that Jay’s knowledge and clear explanations made your experience a great one. See you again soon! 😊

Rated 5 out of 5 stars

I’ve been going to jay for years

I’ve been going to jay for years . I won’t go anywhere else . He’s knowledgeable about all aspects of aesthetics and will only do what’s needed. . Highly recommended

23 July 2024
Unprompted review
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Reply from Farleigh Medical

Thank you for your wonderful review, Debbie! Jay’s expertise and honest approach truly set him apart, and we’re so grateful for your continued trust over the years. 😊✨

Rated 5 out of 5 stars

Always perfect results

Jay is the only person I trust to do Botox on my face- perfect every time. Professional, friendly, relatable, easy going and understands exactly what you are looking for- can’t find one fault! The place is fresh and clean and his reputation on his aesthetic work is outstanding- very highly rated!

22 July 2024
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your amazing review! We appreciate your kind words and look forward to seeing you again! 😊✨

Rated 5 out of 5 stars

I only trust Jay with my face

I only trust Jay with my face. He’s very professional, trustworthy and explains everything from Start to finish in a very pleasant and calm manner. Always makes me feel comfortable. He won’t advise on anything that doesn’t need doing. He’s honest and won’t just do something for the sake of it. I highly recommend him for an aesthetic needs.

12 July 2024
Unprompted review
Farleigh Medical logo

Reply from Farleigh Medical

Thank you for your wonderful review, Melissa! We look forward to seeing you again! 😊

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