Farmer Brown logo
Visit website

Farmer Brown Reviews 

2,518
•
TrustScore 5 out of 5

4.9

Insurance agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 949 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the helpful, professional, and patient attitude of the staff members who always make interactions smooth and pleasant. Reviewers express deep appreciation for the astounding customer service, clear guidance, and exceptionally fast response times when handling urgent business insurance needs. Though some customers noted occasional delays in receiving necessary documents or experienced less responsive communication from certain staff members, these instances were uncommon. Reviewers consistently emphasize that working with these dedicated professionals ultimately provides genuine peace of mind and strong confidence for their growing businesses.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpful, professional, and... See more

Service

Customers expressed great satisfaction with the service, highlighting professional, knowledgeable, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting fast responses and competent... See more

Response time

People report positive experiences with response time, frequently praising staff for being fast, courteous,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John Brown made this years renewal flawlessly easy. Questions were answered quickly and paperwork was received quickly. Better than years prior.

Rated 5 out of 5 stars

Gerard worked pretty hard to find me the best rate for what I asked for. He did exactly what he said he was going to do, and provided me with exactly what I needed. I 100% recommend Gerard and his ser... See more

Rated 5 out of 5 stars

Gladis she was very helpful she always solves all my questions i consider myself very picky but she was very patient and kind. Such a beautiful person. And very professional. Im glas she help me.

Rated 5 out of 5 stars

Excellent experience from start to finish! Mr Jim was professional, knowledgeable, responsive, and very easy to work with. He took the time to explain my options, answered all my questions, i really a... See more

Company details

  1. Insurance agency
  2. also in
  3. Financial advisor

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,518)

1,091 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Jose' at Farmers insurance helped ease…

Jose' at Farmers insurance helped ease the transition to Texas. I moved my business and home and needed to establish several types of insurance and he was able to make all that happen in a day or two.
Thank you for making this move easier on us!

6 April 2026
Rated 5 out of 5 stars

They made the process of getting…

They made the process of getting insurance for my business easier and more affordable than I’ve experienced in 20 years. Carlos is a great agent- easy to get ahold of, even via text message on days when I’m really busy.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and caring

My professional relationship with Katerine and Mary Grace has been wonderful. They are so on point with answering questions I may have on my policy. Katerine helps me get what my company needs for coverage and Mary Grace turns my request for certificates around so quickly. I really appreciate them and all their hard work. I applaud Farmer Brown for hiring such professional and caring team members.

7 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look