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Farmer Brown Reviews 

2,518
•
TrustScore 5 out of 5

4.9

Insurance agency
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Review summary

Created with AI, based on recent reviews

Evaluating 949 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the helpful, professional, and patient attitude of the staff members who always make interactions smooth and pleasant. Reviewers express deep appreciation for the astounding customer service, clear guidance, and exceptionally fast response times when handling urgent business insurance needs. Though some customers noted occasional delays in receiving necessary documents or experienced less responsive communication from certain staff members, these instances were uncommon. Reviewers consistently emphasize that working with these dedicated professionals ultimately provides genuine peace of mind and strong confidence for their growing businesses.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpful, professional, and... See more

Service

Customers expressed great satisfaction with the service, highlighting professional, knowledgeable, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting fast responses and competent... See more

Response time

People report positive experiences with response time, frequently praising staff for being fast, courteous,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John Brown made this years renewal flawlessly easy. Questions were answered quickly and paperwork was received quickly. Better than years prior.

Rated 5 out of 5 stars

Gerard worked pretty hard to find me the best rate for what I asked for. He did exactly what he said he was going to do, and provided me with exactly what I needed. I 100% recommend Gerard and his ser... See more

Rated 5 out of 5 stars

Gladis she was very helpful she always solves all my questions i consider myself very picky but she was very patient and kind. Such a beautiful person. And very professional. Im glas she help me.

Rated 5 out of 5 stars

Excellent experience from start to finish! Mr Jim was professional, knowledgeable, responsive, and very easy to work with. He took the time to explain my options, answered all my questions, i really a... See more

Company details

  1. Insurance agency
  2. also in
  3. Financial advisor

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(2,518)

1,091 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service and quick response

I’ve had a great experience with Farmer Brown. Their customer service is excellent, and they respond quickly whenever I need a COI. They are very attentive, professional, and even follow up with a call to make sure everything is going well. I really appreciate their support and would definitely recommend them.

18 May 2026

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