Farmers Equipment Reviews 

228
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The service was brilliant. I sent a question via chat, about a product I was in the process of buying, and I had not only an answer but also a lead time before I finished checking out.

Rated 5 out of 5 stars

Easy ordering, item was £50 cheaper than anywhere else, quick dispatch, delivered by Palletline (Gregory Distribution) within 3 days. Great service, could do with tracking so we could follow updates... See more

Rated 1 out of 5 stars

Concrete equipment ordered, gave 3-5 day delivery, rang in to chase up to be told sent directly from manufacturer. Told would be early following week, still dint turn up. Apparently lost in transit, a... See more

Company replied

Rated 5 out of 5 stars

Bought a stihl handheld mini chainsaw/pruner which was speedily delivered. While slightly heavier than expected for long periods of use it cuts beautifully and easily chopped up a large fallen branch.... See more

Company details

  1. Garden centre

Information provided by various external sources

Online retailer of farming, gardening, construction and camping equipment.


Contact info

4.1

Great

TrustScore 4 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(228)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products with great service

I needed to buy some specific hand tools and could only find them at Farmers Equipment. The process from order to delivery was very efficient and updates all very accurate. The packaging was very safe and secure, which was very important. The products are of great materials and build quality. Farmers Equipment will be my go-to first choice for future purchases that I know I'm going to need to make.

10 June 2020
Unprompted review
Rated 5 out of 5 stars

Mini dumper - Farmers equipment

Very good service. Good price. Placed order and was contacted about delivery the following day. Delivery company contacted me to arrange delivery and item was delivered on the day stated in excellent condition.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful.

Order came quickly.
Stihl SF40 strimmer. Great tool and you can get lots of attachments to add on to it.

Very pleased

7 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service in these Covid times

Excellent service in these Covid times. Prices cheaper than my previous supplier and whilst slightly delayed it is totally understandable. Genuine company, genuine prices, genuine kit, highly recommended.

30 May 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I ordered a Stihl line trimmer was a bit apprehensive as I had never heard of or used farmers equipment previously. My delivery time was slightly longer than i expected took about a week and a half to come but can't complain I used the live chat on their website and they were very helpful explaining the situation. Will use farmers equipment again.

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Great value and service

Brilliant! I rang and asked if they had an particular item as it was on their website at a good price and was told it was in stock and could be delivered in a few days. I ordered my strimmer on Thursday and it arrived on the following Monday.

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional service

From phone call to delivery it was a pleasure to buy from Farmers Equipment. Helpful and friendly communications, easy to use website, best price for Honda 2K and next day delivery. Superb

2 April 2020
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello Paul, thank you very much for the kind review :)

Rated 5 out of 5 stars

Delivery

Just received our blower vac.Thank you for good packaging and prompt service

15 October 2019
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello, thank you very much for your review.

Rated 5 out of 5 stars

I would highly recommend Farmers…

I would highly recommend Farmers Equipment, For a good web site, honesty, delivery and for customer service, I bought a soil trommel but it wasnt in stock when i ordered it and when i sopke to a very helpful chap he said i would have it in 2 to 3 days as it was coming from their distributors and sure enough it was delivered this morning ahead of time so top marks for everything. This weekend will be the test for the machine

16 April 2019
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello Phillip,

Thank you very much for you review. We are glad you are happy with the service received from ourselves.

Farmers Equipment

Rated 2 out of 5 stars

Apart from the product been useless I …

Apart from the product been useless I had to wait 3 months for the refund.
My emails went unanswered.

24 October 2017
Unprompted review
Farmers Equipment logo

Reply from Farmers Equipment

Hello,

We are very sorry for the issues you faced on your order, and that the product was not suitable for your requirements.

I have checked our records and can see that your refund was indeed delayed. Having looked into this I can see this was down to an internal communication error, which we can only apologise for. Refunds are usually issued within 3 working days of being requested, and it seems in this case there was an error made on our part that meant this was delayed until you chased up by calling us. We then issued the refund immediately.

I am also sorry if any of your emails went unanswered. I have checked our system and cannot see any emails from you that were not responded too, however it is possible there were issues on our server that meant replies were not sent, or emails from yourself were not received.

Again I would like to apologise the issues you faced on this order.

Farmers Equipment

Rated 3 out of 5 stars

• Bit poorly trained in customer …

• Bit poorly trained in customer communication.
• Belle failed them in fulfilling an order.
• Took their time refunding me.
• Had to chase them repeatedly.

They seemed alright to begin with but they might benefit from a bit of staff training perhaps? To be fair, Belle let them down by not fulfilling an order, which wasn't their fault - but they made no attempt to contact me and I had to repeatedly chase them both phone and email about it. Then I had to chase them (both phone and email again) about a refund. Not a complete shambles - too early to tell. Asked them about it but they didn't respond.
If you're running a business and relying on equipment, this sort of thing can waste a week of work and cost you money. Think they need to understand that and be a bit more pro-active.

6 July 2017
Unprompted review
Rated 5 out of 5 stars

Trusted

I was in the middle of purchasing my Belle whacker plate elsewhere but was not happy when checking out some reviews. It could have been a few pounds cheaper, but then again I could have ended up with a load of hassle. Changed by mind and went with Farmers Equipment, and they delivered without hassle. I will use them again for peace of mind.

13 February 2017
Unprompted review
Rated 5 out of 5 stars

Prompt delivery .

After my cement mixer motor burnt out I thought I was going to be hiring for a week or so, but ordered that night and Two days later my new mixer arrived .

6 February 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I ordered a mixer and a wacker plate.Good prices for both.Reciepts sent through straight away.The staff members who delivered were really nice and it was delivered quickly.

6 February 2017
Unprompted review
Rated 5 out of 5 stars

Best price, quick delivery.

Searched for best price on internet for Honda inverter generator and even with the postage cost, Farmers Equipment came in at the most competitive price. Delivery was swift; ordered Saturday, arrived Tuesday. Thanks very much.

27 January 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look