The service was brilliant. I sent a question via chat, about a product I was in the process of buying, and I had not only an answer but also a lead time before I finished checking out.
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Company details
Information provided by various external sources
Online retailer of farming, gardening, construction and camping equipment.
Contact info
City Road, NR1 3AN, Norwich
- 01603 756 128
- mail@famers-equipment.co.uk
- farmers-equipment.co.uk
No recent history of asking for reviews
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Great products with great service
I needed to buy some specific hand tools and could only find them at Farmers Equipment. The process from order to delivery was very efficient and updates all very accurate. The packaging was very safe and secure, which was very important. The products are of great materials and build quality. Farmers Equipment will be my go-to first choice for future purchases that I know I'm going to need to make.
Mini dumper - Farmers equipment
Very good service. Good price. Placed order and was contacted about delivery the following day. Delivery company contacted me to arrange delivery and item was delivered on the day stated in excellent condition.
Very helpful
Very helpful.
Order came quickly.
Stihl SF40 strimmer. Great tool and you can get lots of attachments to add on to it.
Very pleased
Very helpfully
Very helpfully
Great service and would highly recommend these guys
Excellent service in these Covid times
Excellent service in these Covid times. Prices cheaper than my previous supplier and whilst slightly delayed it is totally understandable. Genuine company, genuine prices, genuine kit, highly recommended.
Great service
Great service. I ordered a Stihl line trimmer was a bit apprehensive as I had never heard of or used farmers equipment previously. My delivery time was slightly longer than i expected took about a week and a half to come but can't complain I used the live chat on their website and they were very helpful explaining the situation. Will use farmers equipment again.
Happy with my purchase
My order of a Stihl hedge trimmer arrived quickly, and I am very happy with my purchase.
Great value and service
Brilliant! I rang and asked if they had an particular item as it was on their website at a good price and was told it was in stock and could be delivered in a few days. I ordered my strimmer on Thursday and it arrived on the following Monday.
Exceptional service
From phone call to delivery it was a pleasure to buy from Farmers Equipment. Helpful and friendly communications, easy to use website, best price for Honda 2K and next day delivery. Superb

Reply from Farmers Equipment
Great customer service very satisfied.
Excellent service and great website
I purchased a Stihl blower, delivery was super fast and the product s excellent. Using the website was simple and quick.
A great company to buy from.
Delivery
Just received our blower vac.Thank you for good packaging and prompt service

Reply from Farmers Equipment
I would highly recommend Farmers…
I would highly recommend Farmers Equipment, For a good web site, honesty, delivery and for customer service, I bought a soil trommel but it wasnt in stock when i ordered it and when i sopke to a very helpful chap he said i would have it in 2 to 3 days as it was coming from their distributors and sure enough it was delivered this morning ahead of time so top marks for everything. This weekend will be the test for the machine

Reply from Farmers Equipment
Apart from the product been useless I …
Apart from the product been useless I had to wait 3 months for the refund.
My emails went unanswered.

Reply from Farmers Equipment
• Bit poorly trained in customer …
• Bit poorly trained in customer communication.
• Belle failed them in fulfilling an order.
• Took their time refunding me.
• Had to chase them repeatedly.
They seemed alright to begin with but they might benefit from a bit of staff training perhaps? To be fair, Belle let them down by not fulfilling an order, which wasn't their fault - but they made no attempt to contact me and I had to repeatedly chase them both phone and email about it. Then I had to chase them (both phone and email again) about a refund. Not a complete shambles - too early to tell. Asked them about it but they didn't respond.
If you're running a business and relying on equipment, this sort of thing can waste a week of work and cost you money. Think they need to understand that and be a bit more pro-active.
Trusted
I was in the middle of purchasing my Belle whacker plate elsewhere but was not happy when checking out some reviews. It could have been a few pounds cheaper, but then again I could have ended up with a load of hassle. Changed by mind and went with Farmers Equipment, and they delivered without hassle. I will use them again for peace of mind.
Prompt delivery .
After my cement mixer motor burnt out I thought I was going to be hiring for a week or so, but ordered that night and Two days later my new mixer arrived .
Brilliant
Best prices around and very reasonable cost for next day delivery! Will definitely use again!
Fantastic service
I ordered a mixer and a wacker plate.Good prices for both.Reciepts sent through straight away.The staff members who delivered were really nice and it was delivered quickly.
Best price, quick delivery.
Searched for best price on internet for Honda inverter generator and even with the postage cost, Farmers Equipment came in at the most competitive price. Delivery was swift; ordered Saturday, arrived Tuesday. Thanks very much.
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