Fascinations Reviews 242

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

The company has what I’m looking for to help us with keeping the spark 🔥 alive and well and well worth the investment of what you need to enhance your relationship to the next level keep having the p... See more

Rated 5 out of 5 stars

I was scrolling through inventory that was on sale and liked the variety and nearly all of the prices, I saw a heck of a bargain and immediately purchased it. Come to find out I got an email the next... See more

Rated 3 out of 5 stars

Online shopper for the first time. Very good options but the filters are way too confusing and not that useful tbh. It’s almost like you have to look at all 6000 options to find what you want. Page... See more

Rated 3 out of 5 stars

One of the items did not work. I could not exchange or return it to our local fascinations store. Disappointed learning that. Sigh Lots extra hoops to jump through to get this item returned. Otherw... See more

Company details

  1. Adult entertainment store
  2. Lingerie shop
  3. Sex toy store

Written by the company

Make Love Fun with Funlove.com! Trusted for more than 30 years, Funlove.com is a leading online retailer of sensual health and wellness products, offering a wide array of premier brands of toys, lingerie, lubes, stimulants, novelties, games, gifts and accessories. Shop the largest selection of our curated collections from the comfort of your couch and discover many wonders to enhance intimacy and self-care. Indulge, explore new possibilities, and pleasure zones to satisfy your desires. From soft and sexy to hot and spicy, you will find what you are looking for to rev up your romance at funlove.com. If you live in Arizona or Colorado, come and shop at any of our 18 Fascinations retail store locations.


Contact info


3.9

Great

TrustScore 4 out of 5

242 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, the selection was excellent and the checkout process was easy.

6 May 2025
Fascinations logo

Reply from Fascinations

Thank you so much for the kind words! We're thrilled to hear that you found the website easy to navigate and that you were able to find exactly what you were looking for. Making your shopping experience smooth and enjoyable is what we aim for. We appreciate you taking the time to share your feedback!
Warmly,
The Fascinations Team :)

Rated 1 out of 5 stars

If lingerie is not returnable how is…

If lingerie is not returnable how is one supposed to order online to try on. I understand this policy, however, there should be a confirmation that one understands this. Now I have 3 expensive pieces I can not do anything with.

7 May 2025
Unprompted review
Fascinations logo

Reply from Fascinations

Thank you for reaching out and sharing your feedback.

We completely understand how challenging it can be to gauge fit and sizing when shopping for lingerie online. To help with this, we provide detailed size charts on our website, which you can find here:
https://fascinations.net/pages/size-charts

We also strive to communicate our final sale policy as clearly as possible. This is noted in multiple places on our site, including the announcement bar at the top of the page, on the product pages, and in our Return Policy.

That said, we truly regret any frustration this may have caused. While we’re unable to accept returns on lingerie for hygiene reasons, your experience matters to us, and we’re always looking for ways to improve clarity and customer experience moving forward.

If there's anything else we can assist with, please don't hesitate to reach out. We're here to help.

Warmly,
The Fascinations Team :)

Rated 5 out of 5 stars
Fascinations logo

Reply from Fascinations

We're so glad to hear you enjoyed the free toy, we love adding a little extra fun to your order! 😊 Thanks for taking the time to leave a review, and we hope to see you again soon!
Warmly,
The Fascinations Team

Rated 5 out of 5 stars

Got what I asked for

Got what I asked for, and items are of good quality. Thank you!

11 April 2025
Fascinations logo

Reply from Fascinations

Thank you so much! We're happy to hear your order arrived just as expected and that you're loving the quality. We truly appreciate your support — enjoy your items, and we hope to serve you again soon!
Warmly,
The Fascinations Team :)

Rated 5 out of 5 stars

Placed on online order

Placed on online order - items arrived in a very discreet packaging and were neatly arranged. Very satisfied and received my items one day early!!

7 April 2025
Rated 2 out of 5 stars

The product i received was defective.

The product i received was defective.. unfortunately it seemed to have leak in the hose. Delivery time was great just poor product.

24 March 2025
Fascinations logo

Reply from Fascinations

Hi Brennan,
Thank you for your feedback, and we're really sorry to hear about the issue with your product. While we're glad the delivery time met your expectations, we sincerely apologize for the defect you encountered. This is not the standard we aim for, and we'd love to resolve it for you.
– The Fascinations Team

Rated 5 out of 5 stars

fast and discreet

28 February 2025
Fascinations logo

Reply from Fascinations

Hi Johnnie!
Thank you for your review! We're glad to hear that you were satisfied with the fast and discreet service. We appreciate your feedback and look forward to serving you again soon.
– The Fascinations Team

Rated 5 out of 5 stars

Super cute stuff

Super cute stuff, affordable, quick shipping!

27 February 2025
Fascinations logo

Reply from Fascinations

Hi Rebecca,
Thank you for your wonderful review! We're delighted to hear that you found our products cute, affordable, and that your order arrived quickly. Your support means the world to us, and we can’t wait to have you back again soon! 😊
– The Fascinations Team

Rated 5 out of 5 stars

Fascinated with Fascinations!

A great and easy experience to order what I wanted!

24 February 2025
Fascinations logo

Reply from Fascinations

Hi Peter!
Thank you so much for the kind words! We're so happy to hear that your experience with us was easy and exactly what you wanted. It really means a lot to us that you’re “fascinated” with Fascinations! We can’t wait to welcome you back again soon. 😊
– The Fascinations Team

Rated 3 out of 5 stars

I have yet to receive my product

I have yet to receive my product. What's taking so long.

Joel

11 February 2025
Fascinations logo

Reply from Fascinations

Hi Joel!
Thanks for your feedback, and we're sorry for any confusion or delay you may have experienced. According to our records, your order has been successfully delivered. If you haven’t received it or have any concerns, please don’t hesitate to reach out to our customer support team. We're happy to help make sure everything is sorted out! 😊
– The Fascinations Team

Rated 5 out of 5 stars

My gf loved her candies and they sent…

My gf loved her candies and they sent out and delivered promptly!

4 February 2025
Fascinations logo

Reply from Fascinations

Hi Rita!
We’re so happy to hear your girlfriend loved the candies! Thanks for the kind words — we’re glad everything arrived promptly and hit the mark. Hope to see you again soon! 😊
– The Fascinations Team

Rated 5 out of 5 stars

Online

Online, delivery was great!

27 January 2025
Fascinations logo

Reply from Fascinations

Hi Ava,
Thanks so much for the great review! We're thrilled to hear your online order went smoothly and that delivery met your expectations. We appreciate your support and look forward to serving you again!
– The Fascinations Team 😊

Rated 5 out of 5 stars
Fascinations logo

Reply from Fascinations

Hi Lance,
Thanks so much for your review! We're happy to hear it was easy to find what you needed — that’s exactly what we aim for. We appreciate your support and hope to see you again soon! 😊
– The Fascinations Team

Rated 5 out of 5 stars

Online Order

Easy to order online and delivery was confidential.

13 January 2025
Fascinations logo

Reply from Fascinations

Hi Sherri,
Thank you for your kind review! We're glad to hear that your online ordering experience was smooth and that the confidential delivery met your expectations. We appreciate your support and hope to serve you again soon!
– The Fascinations Team

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