Fashionable CanesReviews 

288
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range and quality of products, noting that items are beautiful, functional, and made from substantial materials. Many highlight the top-notch customer service, which is described as fast, dependable, and very helpful, with agents providing quick and personal responses to inquiries. The ordering process is often noted as easy, with prompt delivery and efficient handling of any issues, including quick replacements for damaged items. However, some customers also noted occasional issues, such as a cane arriving too short or the design not covering the entire length as expected. A few other people also felt that a cane was too light for their support needs, or that a purchased item had minor cosmetic flaws like scratches.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, sturdiness, and appearance... See more

Customer service

Customers consistently report highly positive experiences with customer service, describing it as excellent... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness and premium materials... See more

Order

Consumers find order to be a positive experience, with many reviewers being repeat customers and expressing... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent and efficient customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though I haven't yet purchased a walking appliance, I have been looking at the different styles, materials, palm-grips, and customer ratings. My agent understood I'm a novice at this and helped me wit... See more

Rated 5 out of 5 stars

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip... See more

Rated 5 out of 5 stars

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the fre... See more

Rated 5 out of 5 stars

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer... See more


Company details

  1. Medical Equipment Supplier
  2. Fashion accessories shop

Written by the company

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(288)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fashionable Canes are great

Fashionable Canes are great! Service was excellent. They help me with all my questions and concerns and helped me design a cane that best fits my needs. Thank you!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fashionable Canes is a trustworthy company

Awesome products, I got the Zap Cane and it's really cool! The shipping was very fast, the communication was flawless, and the quality of the material is fantastic. Fashionable Canes is a trustworthy company, reputable, and delivers as promised.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

The company provided sizing…

The company provided sizing instructions. I used 2 of the suggested approaches and had my husband help me with measurements. Then I ordered my expensive cane. It arrived way too short. They won't give me my money back and charge a restocking fee for an exchange only. Plus, I thought the design covered the full cane, but it covers only the top. The cane is too light to support me. Go to the local pharmacy for a better quality cane at a much cheaper price.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING IN EVERY RESPECT!

I get compliments EVERY time I use the beautiful chrome-plated wolf's head cane I bought from you a few years ago, but it's to the point now that I have to use a cane constantly, so it's time to start adding to my collection. The ONLY problem is which FANTASTIC artisan-carved cane to order first!

Your selection of HIGH QUALITY canes is absolutely AMAZING & the prices are GREAT! Additionally, your service is always FAST & dependable & your customer service department is TOP-NOTCH! You definitely get a 10/10 rating from me & I recommend you to people every chance I get!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Polite and accurate

I've dealt with other cane suppliers, having owned two surgical supply pharmacies. Fashionable stand with the best. I'll definitely order from them again.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary Customer Service!

I have ordered multiple canes from Fashionable canes, and have been happy with each one. This most recent order arrived with a damaged cane and my message was responded to quickly and courteously. My replacement cane arrived expeditiously and everything looks perfect. A+++ for quality and customer service. I highly recommend this company!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company

I ordered incorrectly and Tina has been so helpful getting my problem solved. Great to work with.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Fashionable Canes has great customer service. I was very happy to chat with Tina via email. I ordered the wrong length of cane. She suggested the best way to handle it and offered to reorder for me and have it sent out next day. I appreciate her kindness and quick responses when I reached out.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Gtest source for canes

Fashionable cares has a excellent selection of canes for almost every taste. I received my order promptly. Read the specs to order exsctly what you want or call customer support.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent range of products & outstanding service

Excellent range of products. Have bought different types from FC, and each one has been very high quality, and better than any other canes bought elsewhere. Customer service is excellent, from the free custom sizing offered to the chat and after-sales help. All round, an excellent company to buy from.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

My cane arrived in perfect condition…

My cane arrived in perfect condition (packed by Rhian). I was worried about the quality, but this is made of substantial materials. Only one small point is unfortunately it does not have the brass tip, but the rubber one will probably be more useful. However, it is beautiful and will get used.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as described

The website was very clear and easy to understand, and my order came quickly and as advertised. I'm in Canada, and I did have to pay duty, but that's not the companies error. Also, their emails went to junk, so it was me who had problems - they were great.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I had forgotten to put a size on my…

I had forgotten to put a size on my cane order, and emailed customer support. They responded back the next day, a Sunday. Great customer service. I haven't yet gotten the cane, so I will update later.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast Response

I messed up on my order by failing to put discount code on order...notified company and they immediately adjusted my account and allowed the discount and special gift to be sent to me...will order more canes in the future...

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Arrived a lot quicker than expected

Arrived a lot quicker than expected, especially given im in the UK. No extra charges at shipping. I emailed them first to make sure it would be with me by Christmas and its arrived a month before. I ordered the carbon fibre cane and its fine. My daughters going to ne so excited (its a copy of the Flame cane from House MD tv programme)

24 November 2025
Unprompted review

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