Fashioncrib SA Reviews 

454
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Many people find that using the website to place an order is quick and efficient, describing the smooth process from purchase to delivery. Purchasers often praise the great quality of the sneakers, noting that the items arrive promptly, fit well, and match the online descriptions. Consumers also appreciate the helpful staff communication and professional service throughout the entire transaction. Some reviewers were not happy with response times, noting that reaching out via emails or phone calls yields no answers. Additionally, a few other people mentioned experiencing long delivery delays, processing bottlenecks, and receiving incorrect items without adequate support.

What people talk about most

Order

Users describe ambiguous interactions with order, reflecting a sharp division in customer experiences. While... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction regarding fast... See more

Delivery service

Consumers find delivery_service to be ambiguous, reflecting a wide split in customer experiences. While many... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers share great appreciation,... See more

Response time

Customers had negative experiences with response time, frequently reporting complete unresponsiveness after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally got my shoes after the long wait. I love my shoes,they true to size and comfortable. I just had to wait longer than I anticipated with no communication from fashioncrib but I guess it was wo... See more

Rated 5 out of 5 stars

From using the website to order to actually receiving the parcel, everything was quick and efficient. No nonsense, just good service. Will definitely be buying from them again. When the shoes arrived,... See more

Rated 5 out of 5 stars

They are legit 🤞🏾 I went from placing my order to receiving tracking details in the same day. Order arrived in 3 days and thank you so much for great customer service. I will keep ordering again and... See more

Rated 5 out of 5 stars

After so busy season delays , I received my sneakers, a choice of sizes too . I’m most satisfied with the service and friendliness of staff. Be patient with response times, you could be led to think s... See more


Company details

  1. Clothing Shop

Written by the company

Fashioncrib SA is one of the most leading online shops outselling clothing, sneakers and tekkies in South Africa.


Contact info

3.2

Average

TrustScore 3 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(454)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

2 stars because I did actually receive…

Have ema2 stars because I did actually receive something 🙌 lols !! 😆 wrong shoe in wrong colour wrong size ...hope they will be able to rectify ...please !... update...despite numerous mails to them no answer ...this is a scam site...

28 April 2025
Rated 1 out of 5 stars

RECEIVED WRONG SIZE-DISAPPOINTED

I was extremely disappointed with my purchase as I ordered a size 7 Nike Air sneakers but received a size 8.5 yesterday...It has been collected from me so I amawaiting the delivery of the correct size... that will determine my next rating for the service when my sneakers are replaced with the correct size.Thanks

16th May 2024

So just an update on my recent issue detailed in my review...The sneakers were replaced within a couple of days as promised and I was pleasantly surprised with the prompt and efficient service...so my railing would definitely go up to 5 starts⭐️⭐️⭐️⭐️⭐️

28 April 2025
Rated 5 out of 5 stars

Excellent service !

Excellent service !! My order arrived within 4 days and I am super impressed. I was updated amd informed with every step of the way.
Will definitely use this site to purchase goods again!
I'm a very happy customer ! Thank you

2 May 2025
Rated 1 out of 5 stars

FAKE PRODUCTS!!!

The product I purchased reached me in record time, but ITS FAKE!!!! Tried contacting them for days to refund, but they are unreachable!

3 April 2025
Rated 1 out of 5 stars

No replies

I WANT TO RETURN MY ORDER AND I AM BEING IGNORED ! Please can someone help me . My order number is 25069.

What is going on? My order arrived quickly now I’m being ignored as I want to return my item? Please can someone help me

8 April 2025
Rated 5 out of 5 stars

I'm so happy about this online…

I'm so happy about this online shopping, fashion crib sa it's the best, it doesn't need money for delivery, it doesn't take take to deliver, and the app makes things easier, the price are affordable, Thanks Fashion Crib SA, I'm looking forward to order more stuff

7 April 2025
Rated 1 out of 5 stars

FAKE

The company could've been more transparent and state that these sneakers are fake..I could've got the same fake shoes at a fraction of the price .

5 April 2025
Rated 5 out of 5 stars

Had my doubts but I was wrong

I really doubted that I will receive my goods after all the bad reviews I read... I was wrong ..
Ordered goods...4 days later it was delivered...just as ordered..thank u

3 April 2025
Rated 5 out of 5 stars

Good Job, Fashioncrib sa!!!

Wow, I am super satisfied! Fashioncrib, you beauty! The sneakers were of high quality, and the delivery was fast. I placed my order on a random Saturday, and by Tuesday they were delivered. I love the service and the quality of the sneakers!. I am definitely placing another order. I am so happy!

28 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look