The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more
Company replied
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Review summary
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They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more
Company replied
Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different
Company replied
You should incorporate local tax or duties into the final pricing. I’ve received everything, it’s in order. But had an email from FedEx personnel to declare the items that I purchase, so that... See more
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Company details
- #41 of 43 best companies in Glasses store
- #25 of 25 best companies in Optician
- #47 of 48 best companies in Sunglasses shop
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
4.0
Great
14k reviews
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Great glasses great service great price…
Great glasses great service great price love this company. I even got my wife to order from them when she needed a new pair.
27 July 2026
Reply from Fashion Eyewear
Ian,
We are so pleased to hear you are happy with the quality, service, and price of your glasses! It's wonderful that your wife also found a great pair with us.
Best wishes
Fashion Eyewear Customer Services
The prescription in both pair of…
The prescription in both pair of eyewear purchased are excellent. Exceptional craftsmanship. Highly recommend and I will use again.
24 July 2026
Reply from Fashion Eyewear
customer,
We are so pleased to hear you are happy with the prescription and craftsmanship of your eyewear. We look forward to assisting you again in the future!
Best wishes
Fashion Eyewear Customer Services
Outstanding provider
Absolutely love my new glasses. The design and manufacturing of the glasses were outstanding and the consistent comms sent was really appreciated
28 May 2026
Reply from Fashion Eyewear
Chris,
We're so happy to hear you love your new glasses! It's wonderful that you appreciate the design, manufacturing, and consistent communication. Thank you for your fantastic feedback!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
We are glad to hear you are pleased with your order.
Good choice at reasonable prices and…
Good choice at reasonable prices and quick delivery
24 July 2026
Reply from Fashion Eyewear
Kirsteen Mackintosh,
We're so pleased to hear that you found our selection to be a good choice at reasonable prices, and that your delivery was quick. Thank you for your positive feedback!
Best wishes
Fashion Eyewear Customer Services
Outstanding customer focused service
Outstanding customer focused service, attention to detail and professionalism. Absolutely delighted with my new proscription glasses.🤓
23 July 2026
Reply from Fashion Eyewear
Bryan Thomas,
We are absolutely delighted to hear how pleased you are with your new prescription glasses! It's wonderful to know that our customer-focused service, attention to detail, and professionalism made such a positive impression.
Best wishes
Fashion Eyewear Customer Services
Great price delivered promptly no issues
24 July 2026
Reply from Fashion Eyewear
Rich W,
Thank you for your wonderful feedback! We're so pleased to hear that you found our pricing great and that your order was delivered promptly and without any issues.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
customer,
We are delighted to hear that you found our service to be prompt and professional, and our pricing reasonable. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Great service
Ordered some Marc Jacobs spotty sunglasses. Best price online and quick delivery. No problems. Would recommend. Thanks
23 July 2026
Reply from Fashion Eyewear
Karan B,
We're so happy to hear you found the best price and received your Marc Jacobs sunglasses quickly. We appreciate you recommending us!
Best wishes
Fashion Eyewear Customer Services
My experience was excellent
My experience was excellent. I would highly recommend.
8 August 2026
Unprompted review
Reply from Fashion Eyewear
Luke Martin,
We are so happy to hear you had an excellent experience and would highly recommend us. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
Amazing customer service 10/10
Amazing customer service 10/10
Reasonably priced compared to other websites, great quality I am super happy with my purchase of raybans.
Always got updates on what part of the process my glasses were. Then the turnaround time was pretty quick. Items were delivered in nice packaging too with a nice leather case. The extra great thing is because they were prescription they gave me the original lenses spare. Thankyou
23 July 2026
Reply from Fashion Eyewear
Miss Ebrahim,
We are so happy to hear you had such a positive experience with us! It's wonderful to know our customer service, pricing, and the quality of your Ray-Bans met your expectations. We appreciate you highlighting our communication, quick turnaround, and thoughtful packaging, including the original spare lenses. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
George,
We're delighted to hear that you experienced great service from start to finish, along with a great price and fast service. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
The whole process from selecting the…
The whole process from selecting the frames and adding my prescription was so easy. The information and tracking of the package was spot on and very professional.
24 July 2026
Reply from Fashion Eyewear
Paula Griffiths,
We're so pleased to hear that selecting your frames and adding your prescription was an easy process for you. It's wonderful that you found the information and package tracking to be spot on and professional.
Best wishes
Fashion Eyewear Customer Services
Placing an order was easy
Placing an order was easy. My 2 beautiful sunglasses arrived within 10 days to Australia. Very pleased and will always buy my sunnies from Fashion Eyewear
5 August 2026
Unprompted review
Reply from Fashion Eyewear
Dee Iyer,
We're so pleased to hear that placing your order was easy and that your beautiful sunglasses arrived quickly in Australia! We appreciate your kind words and look forward to your continued business.
Best wishes
Fashion Eyewear Customer Services
Perfect
Perfect! Lenses are high quality and good turn around time for purchase! Will order again for sure
21 July 2026
Reply from Fashion Eyewear
Graeme,
We're delighted to hear that you found our lenses to be of high quality and that you experienced a good turnaround time for your purchase. We truly appreciate your positive feedback and look forward to your next order!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
NS,
We're so glad to hear you found our offering both excellent and affordable. We truly appreciate your positive feedback.
Best wishes
Fashion Eyewear Customer Services
Even though by mistake I ordered the…
Even though by mistake I ordered the wrong lenses and only realised when my glasses arrived. Spoke to the customer service about this and they asked me to send the glasses back and changed the lenses according to my request
23 July 2026
Reply from Fashion Eyewear
customer,
We're so glad we could help resolve the lens issue for you. Ensuring your satisfaction with your glasses is always our priority, and we appreciate your understanding.
Best wishes
Fashion Eyewear Customer Services
Shipping from Canada back for returns…
Shipping from Canada back for returns was very expensive with no resolution. Stuck with glasses that don’t want or fit. Forced to sell on fb market
21 July 2026
Reply from Fashion Eyewear
Colin Holmes,
We appreciate you sharing your experience. We understand your frustration regarding the return process and the difficulty with the glasses. Did you contact us about this ? We do offer a collection service that we emailed you regarding in our response to your return request. If you wish to take advanatage of this please let us know via email.
Best wishes
Fashion Eyewear Customer Services
Great glasses but they can’t put prescription in
Great glasses at a discounted price however they said they could not put my prescriptions in the glasses I chose because the frames were too wide and big. I’ve always worn large frames and never encountered this. I wanted the frames so purchased them and took them to Specsavers who had no issue or concern putting my prescriptions I. The frame however this cost me £160 which was a lot. Please be aware of this if you decide to have glasses glazed elsewhere because Fashion Eyewear refused to do what was asked
21 July 2026
Reply from Fashion Eyewear
Jayneadora,
We appreciate you sharing your experience with us. We understand your frustration regarding the difficulty in getting your prescription lenses fitted into your chosen frames and the additional cost incurred elsewhere. We always aim to provide the best advice regarding lens suitability for frame size to ensure optimal vision and frame integrity.
Best wishes
Fashion Eyewear Customer Services
It's amazing experience both on the…
It's amazing experience both on the product and stuff！
20 July 2026
Reply from Fashion Eyewear
CM,
We are so pleased to hear you had an amazing experience with both our product and our team! Thank you for your wonderful feedback.
Best wishes
Fashion Eyewear Customer Services
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