My refund is in the process which I am appreciated of but it will be finalised once I do the review which is the only thing that I don't like about this process. I would prefer doing the review once i... See more
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See what reviewers are saying
Its good you making a follow and hope you will fulfill your promises
What made my experience great was the friendly and courteous staff, After finding out I somehow had a subscription that I wasn't even aware of and reached out, the matter was handled swiftlyband profe... See more
It would be unfair if me to not change my review of this company.. as the follow up from their customer service has been really good and with their support we have resolved the issue to both of our sa... See more
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Hasn’t replied to negative reviews
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Just got scammed by this website into…
Just got scammed by this website into giving my details and spending £1, thinking I was signing up to see a dedication for a friend's baby that died.....the bank is dealing with it now
I.m satisy with the result and the help…
I.m satisy with the result and the help lizzy gave me, she's very helpful and polite
Resolved my issue
I had a minor problem with my order but…
I had a minor problem with my order but Mary, Escalation Team Supervisor at fashionwebuy kindly reviewed the situation and offered me a full refund of my payment. I must say that she exceeded my expectations and deserves a five star rating.
Great service and helpful support
They do everything they promise.
The customer service is wonderful
The customer service is wonderful. Good customer support.
They were very helpful and resolved my…
They were very helpful and resolved my issue quickly, making the whole experience very pleasant.
It’s all about customer service
It would be unfair if me to not change my review of this company.. as the follow up from their customer service has been really good and with their support we have resolved the issue to both of our satisfaction.
Thank you for getting back to me 🩷
very nice support team
Nice worker
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