Fastfilings logo
Visit website

Fastfilings Reviews 792

•
TrustScore 4.5 out of 5

4.4

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the efficient and easy user experience, noting that processes are handled smoothly and promptly. However, some customers also noted issues with communication between departments, requiring them to resubmit information. A few people were dissatisfied with the lack of customer service or felt that the company charged for services that could be obtained for free, leading to concerns about the value for money or pricing practices.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers appreciate the efficiency and speed, with... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and responsive... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the helpfulness,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more

Rated 5 out of 5 stars

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a plea... See more

Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

792 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. They will charge you for more than what you ordered. They lie and say that you have ordered more than you have.

23 September 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

If you place an order with us, all charges will be itemized and clear displayed during checkout. If you have an issue or need help, please contact us at orders1@fastfilings.com.

Rated 1 out of 5 stars

It's been 12 business days and still no…

It's been 12 business days and still no reply, no response and NO Sellers Permit! Worst service ever, completely ridiculous.

22 September 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Update: 9/23: we were able to connect with this customer. We delivered their order to them by email just 5 business days after they ordered. We also responded to every one of their support tickets within a few hours. It appears this individual was either overlooking our emails, or they were going into spam.

Rated 5 out of 5 stars

Great Customer Service-

I worked with Shari she was extremely knowledgeable and super helpful. She took her time, did not rush, and answered all of my questions.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammed

This company is a scam, they also purchase fake reviews. They took my money for a order, never delivered the dissolution and then gave me a public document from the state website claiming its delivered. intricate fraud and refuse to refunds then send threatening emails if u threatend chargeback.

6 September 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

This is the same customer as above review.

Rated 1 out of 5 stars

This company is fake

This company is fake, they took the order and my money didn't file anything since the entity was terminated and refused to refund. Yet the want to keep my money in the form of credit. Scam don't use.

6 September 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

We are not fake. We were crystal clear in the service description that if your entity does not exist or is in bad standing, you've got to resolve that so we can do our job. We were very clear that this situation does not entitle a refund because we still have to do work. As soon as you restore your entity into good standing, we are happy to finish things up. Until then, your order remains on hold.

Rated 5 out of 5 stars

Paperwork nightmare

Excellent! Julie helped me with all my concerns. She made the paperwork a snap. As I was attempting to bring an LLC up to date.

2 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look