Fast Freight Forward Limited Reviews 24

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I have used their service which was a last minute urgent dedicated service i needed. They have arranged the vehicle within a very short time and delivered. It was spot on. Recommend Fast Freight Forwa... See more

Company replied

Rated 1 out of 5 stars

Disgusting behaviour from these guys, very rude and hard to understand. They use unvetted/uninsured drivers they do not use their own fleet. Everything is subbed out to these other drivers as yo... See more

Company replied

Rated 5 out of 5 stars

We have been using FastFreight for the past 6 months to assist with out busy delivery schedules and are so impressed with their service and speedy turn around times. Russell & Hassan are always happy... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Tee and the team will supply a quote for delivery, the drivers are polite and arrive on time. Goods are delivered same day as promised. They're ideal for us as they're local, and... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Transportation service

Written by the company

Fast Freight Forward carries extensive experience in transporting specialist freight across the UK and Europe, including high-value products, fragile goods, and difficult to handle items. we have a access to over 8000 vehicles, ranging from small and nimble vans to 45ft curtain side artic trailers.


Contact info

3.7

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Top service for dedicated courier.

I have used their service which was a last minute urgent dedicated service i needed. They have arranged the vehicle within a very short time and delivered. It was spot on. Recommend Fast Freight Forward without a shadow of a doubt. Top class service.

27 March 2026
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you so much for your kind words and support!

We’re really glad we could assist you with your urgent delivery and get everything sorted quickly and smoothly. Providing reliable, last-minute dedicated services is exactly what we aim for, so it’s great to hear we met your expectations.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Kind regards,
Fast Freight Forward Team

Rated 1 out of 5 stars

Disgusting behaviour from these guys

Disgusting behaviour from these guys, very rude and hard to understand. They use unvetted/uninsured drivers they do not use their own fleet.

Everything is subbed out to these other drivers as you can see their reply.

3 March 2026
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

We are surprised to see this review.

Our records show you were a courier driver hired for a collection, not a customer. Unfortunately, you cancelled this job at the last minute, which caused a significant delay for our actual customer. We expect professional communication from our partners to ensure our customers get the best service. As you were not a recipient of our services, we have reported this review for a policy violation, we will not use you any more.

Rated 1 out of 5 stars

Don’t recommend

These guys are utterly unprofessional.bad customer service.Don’t trust them they are selling jobs on CX they are liar they don’t know how to do business. Check everywhere in Internet about them before you working With them .cow boys don’t recommend

8 August 2025
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

We’re sorry to hear about your experience. This is not the standard of service we aim to provide. We take concerns about driver conduct and last-minute cancellations very seriously, and we are investigating this matter urgently. We appreciate your feedback and the opportunity to improve.*

Rated 5 out of 5 stars

Excellent Service from Fast Freight

Excellent Service from Fast Freight Forward Ltd.!*

I had a fantastic experience with Fast Freight Forward Ltd. Their team was professional, responsive, and efficient throughout the entire process. They kept me informed every step of the way, ensuring my shipment arrived on time and in perfect condition. Transparent pricing and attention to detail made the whole experience stress-free. I highly recommend them for anyone in need of reliable freight forwarding services!

9 January 2025
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you so much for your kind words and support!

We’re really glad we could assist you with your urgent delivery and get everything sorted quickly and smoothly. Providing reliable, last-minute dedicated services is exactly what we aim for, so it’s great to hear we met your expectations.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Kind regards,
Fast Freight Forward Team

Rated 1 out of 5 stars

0 STAR IS TOO MUCH FOR THEM !

0 STAR IS TOO MUCH FOR THEM !! Extrremely rude people.

13 December 2024
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Dear Get Removal,

Thank you for sharing your feedback. We take all reviews seriously as they help us improve our services.

Unfortunately, we cannot find any record of you as a customer. Could you kindly provide more details, such as your reference number or the date of service, so we can investigate your concerns? We aim to deliver excellent service to all our customers and address any issues promptly.

If this review was posted in error, we kindly request you to contact us directly at accounts@fastfreightforward.co.uk to clarify the situation.

We remain committed to maintaining high standards and resolving any legitimate concerns.

Best regards,
Fast Freight Forward

Rated 5 out of 5 stars

Summit Render Supplies

We have been using FastFreight for the past 6 months to assist with out busy delivery schedules and are so impressed with their service and speedy turn around times. Russell & Hassan are always happy to help and offer exceptional rates for varying vehicle sizes. Would highly recommend to anyone.

20 March 2024
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you so much for your kind words and support!

We’re really glad we could assist you with your urgent delivery and get everything sorted quickly and smoothly. Providing reliable, last-minute dedicated services is exactly what we aim for, so it’s great to hear we met your expectations.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Kind regards,
Fast Freight Forward Team

Rated 5 out of 5 stars

Hassan couldn’t be more helpful

Hassan couldn’t be more helpful, he’s the only person I will ever use. Very reliable and really good prices, would highly recommend.

16 June 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you so much for your kind words and support!

We’re really glad we could assist you with your urgent delivery and get everything sorted quickly and smoothly. Providing reliable, last-minute dedicated services is exactly what we aim for, so it’s great to hear we met your expectations.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Kind regards,
Fast Freight Forward Team

Rated 5 out of 5 stars

Thank you for prompt response and…

Thank you for prompt response and professional service

8 June 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you so much for your kind words and support!

We’re really glad we could assist you with your urgent delivery and get everything sorted quickly and smoothly. Providing reliable, last-minute dedicated services is exactly what we aim for, so it’s great to hear we met your expectations.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Kind regards,
Fast Freight Forward Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered with care and Good communication.
Competitive price and professional service. I will recommend and use their service again.
Thanks

1 June 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you for your wonderful feedback!

We’re delighted to hear that you were happy with our service, communication, and pricing. Delivering with care and maintaining professionalism is always our priority.

We truly appreciate your recommendation and look forward to working with you again soon.

Kind regards,
Fast Freight Forward Team

Rated 5 out of 5 stars

Excellent communication!

Excellent communication!
Help to the end. Done job with competitive price and send POD bang on time. Look after their customers. Highly recommended.
Regards

6 June 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you for your fantastic feedback!

We’re really pleased to hear that you were happy with our communication and that we were able to support you all the way through. Ensuring timely updates and sending POD promptly is something we take great pride in.

Your recommendation means a lot to us, and we look forward to assisting you again in the future.

Kind regards,
Fast Freight Forward Team

Rated 5 out of 5 stars

Best company

Best company, literally 10 stars .
Keep up the good work !!!

5 June 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Many thanks for your valuable feedback.

Rated 5 out of 5 stars

Great company!!

Great company!!
Excellent service!!
Good communication!!
They always help me when I needed their help!!
They always paid me early,I appreciate !!
I recommend this great company,Thank you for the jobs!!

29 March 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Many thanks for your valuable comments.👍

Rated 5 out of 5 stars

Great company to do business with will…

Great company to do business with will be using again in the near future AAA company.

23 March 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you for your kind words!

We’re delighted to hear you had a great experience with us. Your support and trust mean a lot, and we truly appreciate the “AAA” rating.

We look forward to working with you again in the near future!

Kind regards,
Fast Freight Forward Team

Rated 5 out of 5 stars

Great service thanks

8 March 2023
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you for your wonderful feedback!

We’re delighted to hear that you were happy with our service, communication, and pricing. Delivering with care and maintaining professionalism is always our priority.

We truly appreciate your recommendation and look forward to working with you again soon.

Kind regards,
Fast Freight Forward Team

Rated 1 out of 5 stars

Not paid invoice for subcontractiong…

Not paid invoice for subcontractiong job form 17 NOV 2021. Due 31 Dec 2021, so now over 1 year they dont able to pay invoice for funny £ 72. !!!

Now case send to Small Court.

They also said that they have experience with "avoid paying for handball"....

Terrible company !!

last convcersation 17 Sep 22 - provided as experience date.

11 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Tee and the team will supply a quote for delivery, the drivers are polite and arrive on time. Goods are delivered same day as promised. They're ideal for us as they're local, and because they have a variety of van sizes available.

23 December 2021
Unprompted review
Fast Freight Forward Limited logo

Reply from Fast Freight Forward Limited

Thank you for your great feedback!​
We’re really pleased to hear that Tee and the team have been able to support you with prompt quotes and reliable same-day deliveries. It’s also great to know our drivers’ professionalism and punctuality made a positive impression.​
We truly appreciate your support and are glad our range of vehicle options and local presence work well for your needs. We look forward to continuing to work with you!​
Kind regards,
Fast Freight Forward Team

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