Accepted my payment, then suddenly says that it was out of stock.
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Really impressed with the hoodie that I ordered for my son's birthday. Fabric is lovely and the design is great. Slightly disappointed that it too so long to reach me, however when I chased it with th... See more
Sizing on the website didn’t match item’s, so was wrong size. There was no return label and instructions so had to email to find out how to do return and ask for refund.
Returning the item is very difficult and still waiting for a return label to be sent that works for me.
Company details
Written by the company
Motocross clothing & parts on demand.
Contact info
Unit 2 Mitton Road Business Park, BB7 9YE, Clitheroe, United Kingdom
- 01254 491658
- contact@fasthouseuk.com
- fasthouseuk.com
Accepted my payment
Accepted my payment, then suddenly says that it was out of stock.
1 February 2025
Unprompted review
Returning the item is very difficult…
Returning the item is very difficult and still waiting for a return label to be sent that works for me.
1 December 2024
Unprompted review
Fast service!
14 April 2022
Excellent service ordered the wrong…
Excellent service ordered the wrong size no hassle sending it back an had the correct size within days very happy with that
28 January 2022
Sizing on the website incorrect
Sizing on the website didn’t match item’s, so was wrong size. There was no return label and instructions so had to email to find out how to do return and ask for refund.
28 December 2021
Really quick delivery and extremely…
Really quick delivery and extremely helpful customer services. Will definitely buy again.
10 December 2021
Absolutely brilliant service
Absolutely brilliant service . Had a prob felt with a lady call fran she went out of her way to help I will defently use this company again have 100% faith in them. Due to fran thank you
2 December 2021
Always happy with our order and…
Always happy with our order and service. Order dispatched straight away and with us in 2 days. Can’t ask for better than that! Our son loves riding in his fast house clothing and very hard wearing too. Always a winner in our house!
28 November 2021
Fast service lovely top for Christmas…
Fast service lovely top for Christmas thank you
25 November 2021
FAST....
FAST....
Delivery was quick and the item was exactly as described in the advert.
Great service.
5 November 2021
Really impressed with the hoodie that I…
Really impressed with the hoodie that I ordered for my son's birthday. Fabric is lovely and the design is great. Slightly disappointed that it too so long to reach me, however when I chased it with the team, they were amazing and sent it by next day delivery so it arrived on time for the big day. I will definitely buy from Fasthouse again.
3 November 2021
Next day delivery and it hasn’t arrived…
LOVE Fastbouse product but… Next day delivery and it hasn’t arrived nearly a week later…
1 November 2021
Reply from MX Shop UK
Hi Luke
I am sorry for the delay. We were closed last week, sorry this wasn't made clear at the checkout. You should have received tracking today for your delivery tomorrow. Apologies again for the inconvenience :)
Excellent quality well made items
Excellent quality well made items. Also excellent service
23 October 2021
Resolved an issue were an item was sent…
Resolved an issue were an item was sent and hadn’t been paid for. Spoke to a super lovely woman who offered a free T-shirt as a way of apology. Top class customer service, the only Mx gear I’ll wear .
8 October 2021
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