FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching techniques and supportive approach, which helps build confidence and improve skills. Many people highlight the positive user experience, noting the engaging classes and clear guidance provided by the teachers. However, some customers were dissatisfied with the customer service and the overall service quality, mentioning issues with disorganized lessons, unprepared teachers, and inconsistencies in service delivery. Concerns were also raised regarding refund processes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise teachers like Sonia, Paul, Abantika,... See more

User experience

People report positive experiences with the user experience. Many customers praise the teachers, describing... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Service

Consumers find service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many report that despite multiple requests,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days. Mamta Singh.

Company replied


Company details

  1. Educational institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Arzu Kumari ma'am well explained and solved my issue

The way Arzu Kumari explained The things is very helpful and she is so kind, great experience

28 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

good support

25 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Nice to talk with Harkumar Hira who…

Nice to talk with Harkumar Hira who resolved my issues with politeness.

25 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Thank you for support and solve my…

Thank you for support and solve my problem

25 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Responsible and good support

21 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

NO MORE COMMENTS NTS

NO MORE COMMENTS

22 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

I'm happy for the service

He was Goods communication was good

20 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

Excelent conversation

19 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

A@5£

Worst experiance. I didn't learn anything they are not at all professionals. Please reschedule my classes with good teacher

19 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best regards FastInfo | FastInfo class team

Rated 4 out of 5 stars

My journey

The teacher made it a very smooth journey. I was already a moderate speaker but now I feel a change

18 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Poor Teaching Quality and Refund Commitment Not Honorede 4-line feedback you…


I joined FastInfo for English speaking classes with the assurance of a refund if not satisfied.
Despite trying four different teachers, the quality of teaching was consistently poor.
I raised concerns multiple times but received no real improvement.
Now, they are refusing to honor their refund commitment, which is highly disappointing.

1 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best regards FastInfo | FastInfo class team

Rated 5 out of 5 stars

He get into the point directly

He get into the point directly, and provided the correct information.

14 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

fraud

I paid ₹8,000 to Fast Info. They promised to complete the full course syllabus, but they have only covered tenses. Now they are asking for more payment. When I questioned this, they said, “We have allocated you the course, so it is considered completed, no matter if the syllabus is completed or not.” This is unfair and unacceptable. I am feeling very stressed and request an urgent refund.they already contact with me thay said no of days class complete doesn't matter courses completed or not

13 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

We never wanted you to have such an experience. We assure you that we are working really hard to provide you with the best experience. Kindly Share your registered contact number / FIC ID so that we can get in touch with you and resolve your issue. Best regards FastInfo | FastInfo class team

Rated 5 out of 5 stars

Very good support

Very good support

12 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

I had a conversation about my course…

I had a conversation about my course with akash bose he solved my quary and rejoin to my course again thanks you akash bose

9 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

It was very helpful

It was very helpful

8 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 4 out of 5 stars

Good

I like her voice very much .. The way she inform is good

6 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 5 out of 5 stars

I have registered yesterday but I was…

I have registered yesterday but I was anxious that I am not getting any call regarding when will I join the classes so I called on the helpline number of fastinfo where my problem and class joining issue very smoothly slove by fastinfo mam miss. POULAMI thanks for the solution mam .

5 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

Rated 1 out of 5 stars

Bad Experience


I had a bad experience. Koi bh teacher seriously nahi padata na koi group discussion hota, sab time pass karte hai, all money wasted.

5 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We deeply regret that you had this experience. Please rest assured that we are committed to providing you with the best service. We have reviewed your case and escalated it to the relevant team, who will reach out to you with updates and assist you promptly.

Best regards
FastInfo | FastInfo Class

Rated 5 out of 5 stars

Good

Very helpful

5 August 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards,
FastInfo Class Team.

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