FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent teaching techniques and supportive approach, which helps build confidence and improve skills. Many people highlight the positive user experience, noting the engaging classes and clear guidance provided by the teachers. However, some customers were dissatisfied with the customer service and the overall service quality, mentioning issues with disorganized lessons, unprepared teachers, and inconsistencies in service delivery. Concerns were also raised regarding refund processes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise teachers like Sonia, Paul, Abantika,... See more

User experience

People report positive experiences with the user experience. Many customers praise the teachers, describing... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Service

Consumers find service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Refund

Customers express significant dissatisfaction regarding refunds. Many report that despite multiple requests,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

I am taking Spoken English classes for last one month. My teacher is Anwesha Debnath.She teaches well and encourages us to speak.I am looking forward to learn more in coming days. Mamta Singh.

Company replied


Company details

  1. Educational institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Company is cheating and committing frauds

Review on FastInfo Class – Misleading & Fraudulent Business Practices

🚨 Beware of FastInfo Class! 🚨

I enrolled in their Spoken English course after their team falsely promised that I would get live class recordings upon an additional payment of ₹588.82. However, after I paid, they denied access and refused a refund!

Their customer support, including Sayantan Chakraborty, has been ignoring my emails, and despite confirming a refund on Jan 24, 2025, I have still not received my money back. This is a clear case of fraud, and I am not the only victim—many students are likely facing the same issue.

I have now filed an official complaint with the National Consumer Helpline and requested Google to ban their misleading ads to protect others from falling into their trap.

⚠️ Avoid FastInfo Class at all costs! They use false promises to enroll students and then deny their commitments. If you’ve faced a similar issue, report them and file a consumer complaint!

#FastInfoClass #Fraud #ScamAlert #ConsumerRights #MisleadingAds

24 January 2025
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.

Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

Teachers join late

Teachers join late. I have purchased it for my relative. The content is also not good.

31 December 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We regret that you had this experience, and we assure you that we are committed to providing the best possible service. Please share your registered contact number or FIC ID so that we can reach out to you and work towards resolving the issue.

Best regards
FastInfo | FastInfo class team

Rated 1 out of 5 stars

fastinfo organisation has not comeup…

fastinfo organisation has not comeup with the solution of my concern yet.
very bad experience with fastinfo.
They gave me wrong information regarding time on 3rd dec 24. they cancelled 2 more classes without information.
i dont have any portal where i can see how many classes are left.
not a good experience.

3 December 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We never wanted you to have such an experience. We assure you that we are working hard to provide you with the best experience. We have highlighted your issue to the concern team. They will get back to you at the earliest with the updates and assist you accordingly.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

I FATHIMA

I FATHIMA, have been attending Spoken English classes. Sir FAIZ ASHRAF is my tutor who has amazing English and grammar knowledge and teaches all students as per their understanding capabilities so that each topic is understandable easily. I recommend FAIZ ASHRAF Sir if you are considering to learn and improve your English language. Thank you

12 December 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

The Innovator

Initially, I had some problems in speaking and writing English, for which I joined FastInfo Class. There I met Anwesha Debnath Ma'am who taught me to speak and write very well and I am currently studying from her and I am confident by the end of the course I will have achieved my goal.
Thanks Ma'am for teaching me.

1 November 2024
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Fastinfo class is a good platform to…

Fastinfo class is a good platform to learn spoken English I recommend it to everyone my teacher’s name is Anirban De

19 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Fastinfo classes is very good plateform…

Fastinfo classes is very good plateform learn spoken english. I have join it and i have learn it. My guide teacher name is anirber de

18 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good in communication and helpful in…

Good in communication and helpful in all processes.

9 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Client,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo | Online Legal India

Rated 5 out of 5 stars

Good experience to talk with Sriparna…

Good experience to talk with Sriparna man. Very good explanation.

9 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice course

6 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

Very good communication

Very good communication

6 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world-class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good experience from fastinfo

Good experience from fastinfo team

6 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

ADVANCE 239

Fast info class is a excellent platform to learn English.I had joined the Advance Class and at the end of the day I find myself in a more confident position to speak English.Thanks to Mosami Mam my mentor for her innovative way to teach speaking English.I recommend everyone to join fastinfo if they want their way into speaking good English

5 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good class and very supportive…

Good class and very supportive employees and teachers

4 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Very good guidance from Executives

Good and helpful

4 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 1 out of 5 stars

Nice talking

Nice talking

2 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

It seems as per Star Rating (You have given 1 Stars), you are not completely satisfied with the services provided. Request you to share your FIC ID / registered contact number, so that we can connect with you & resolve your concern on priority.

Best regards
Fastinfo Class Team

Rated 5 out of 5 stars

It was very useful and they guided me…

It was very useful and they guided me good

2 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Good comunication

Good comunication

1 November 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 1 out of 5 stars

Thanks to my teacher Ashis das and institution.

I am very much Helpful to learn English from my teacher Mr Ashis das and my institution . They helped me alot to find out the mistakes in my english. I had some technical issues to join in starting.

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

We never wanted you to have such an experience. We assure you that we are working hard to provide you with the best experience. We have checked your case and highlighted it to the concern team. They will get back to you at the earliest with the updates and assist you accordingly.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Wonderful support experience

Wonderful support experience

26 October 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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