FASTINVEST Reviews 

1,308
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

O site é de difícil leitura. Pedimos retorno de dinheiro e não o efetuam. Basicamente cativam o nosso dinheiro contra a nossa vontade! Email recebido em 29/06/2022, apos ter pedido a liber... See more

Rated 1 out of 5 stars

They even stopped to pretend to be legit...Trustpilot says they "Replies to negative reviews in < 2 days"... the last reply was 8th February 2022...(this says something also about the legitimacy of Tr... See more

Rated 1 out of 5 stars

Cette entreprise est un scam. Vous ne récupérerai jamais l'argent déposé sur la plateforme à moins d'intenter une action en justice peut -être. This business is a scam. You will never get back the... See more

Rated 1 out of 5 stars

Da dicembre 2020 ho richiesto svariati rimborsi degli importi investiti ma non hanno mai pagato nulla. Considerando l'atteggiamento e le false speranze del servizio clienti sembra proprio una truffa... See more

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1.1

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TrustScore 1 out of 5

1k reviews

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1.1

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Rated 1 out of 5 stars

Why you do not answer any email?

Why you do not answer any email? I want to close my account.

Edit September: Still not received any email response.

Edit.: I understand that you get a lot of emails and that people are disrespectful, and I'm sorry about that. However, my first email is from the 1st of June and I am still waiting for an answer.
I want to close my account, not because of this, but because it's my choice. I have my money available in the account for a long time, I can't transfer the hole amount and I don't intend to invest any more, so please proceed with the closing of the account.
Thank you for your time!

30 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Claiton,

We are sending a sincere apology for all delays. Due to the situation with the Covid-19 pandemic, many people started requesting withdrawals, sending emails, these actions made an impact, that's why there are some delays.

Nevertheless, we receive a massive amount of swearing, threats, and offensive spam. FAST INVEST customer support people is a front line that handles most of this pressure.

Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a regular situation, but still, with some delays, we are proceeding a queue.

Yours sincerely,
FAST INVEST team

Rated 1 out of 5 stars

No other word to put it

No other word to put it
No other word to put it, its a scam, you will make a deposit and your money is going to get blocked, I invest a good amount and I can only withdraw 70 euros each month, its my hard earn money its not yours to decide when/why, I just want it back, its my property, I dont even want to get the profit just my money back, this company is a joke, dont fall for their excuses of covid other platforms are not doing this...

29 July 2021
Unprompted review
Rated 1 out of 5 stars

Can't withdraw my money for few months (not sure if it will ever be possible)

I had very decent experience few years ago, investing some small amount experimentally, then after a break tried again, this time I was going to do second check and if it all goes ok invest some proper money.

Even though it all seemed all good initially when investments were still in progress, when I decided to payout it's far from OK.

I contacted their customer support via email several times and more emails I write, more delayed answers are.

The worst of all is that I recommended them to some friends few years ago and they invested even more then myself.

I'm very disappointed

28 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Marian Rams,

Please accept our apologies for any inconvenience if we caused you. We understand we are late with some withdrawals, and it brings lots of hostility, anger, and negativity in general, which is truly sad for us.

Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a well-ordered situation, but still, with some delays, we are proceeding a queue. We want to assure you that you will receive your money in your bank account.

We kindly ask you to stay patient, we will do what we can to improve this situation!

Yours sincerely,
FAST INVEST team




Rated 1 out of 5 stars

Horrible! The worst! Run away!

I keep on waiting for my payments since December 2020 and again and again the same excuses , it is sickening! The worst experience I have ever had. I already started a legal claim, this is just outrageous.
All pending payments as follows:
11.12.2020 388.17€ UNPAID
03.02.2021 59,75€ UNPAID
01.03.2021 59,99€ UNPAID
04.05.2021 60,26€ UNPAID
06.07.2021 60,66€ UNPAID.

and still more than 500€ more to collect, they won't let me ask for more withdrawals

As you can see they are not paying even withdrawals from last december 2020. They let withdraw only ridiculous amounts 50 or 59€ each month, not more.
if you skip one month, do you think that then they let you take 100€?? ha,ha, hell no, it's still 50€ the follwing time. IT IS HORRIBLE HORRIBLE HORRIBLE.

And fast invest, c'mom and ask for proof that I'm a customer as you always do when a negative review shows up. i have all documents ready, you bunch of scammers!!

27 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Investor,

Apologies for any inconvenience. Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a regular situation, but still, with some delays, we are proceeding a queue.

When applying for a payout, you can request a limited number of unit payments and a limited amount of funds. Limits are set on the first week of each calendar month. For more information, you can go to the user agreement and read clause 5.12

We kindly ask you to stay patient, we are trying to do what we can to improve this situation!

Regards,
FAST INVEST team

Rated 1 out of 5 stars

Don't use Fast Invest - It is as simple as that

Update (August 31st 2021):
Still haven't received the payouts that Fast Invest scheduled for end of May 2021.
The payouts that I can request at the moment is around 6% per month of the free money in my account.
This means that with the current ratio it will take me 16 months to get my free money out - If Fast Invest did the payouts on time - Currently I'm looking at 19 months - at least, to get my free money out...
On any other P2P platform, that I used, I could get my money out within a few days - Also during the pandemic...

Trying again:
I'm still puzzled why my previous review was removed…
I’m still struggling to get my money back and I would like to warn everyone not to use Fast Invest as there are good solid and reliable providers out there.
From June 2020 I have been trying to get my free capital back from Fast Invest. With very limited success – I have got some money out with 4 - 6 months delay but I still have quite a bit of free capital that I would like to get back.
At the moment I can only request a bit less than EUR 100 a month but the request from May 19th hasn’t been fulfilled yet (July 27th).
In short: Stay away!

27 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Jan,

We are sending a sincere apology for all delays. Our team is working to process payouts as soon as possible. We understand that this situation, which affected everyone, is frustrating, but we are trying to manage it transparently and as best for each investor.

When applying for a payout, you can request a limited number of unit payments and a limited amount of funds. Limits are set on the first week of each calendar month. For more information, you can go to the user agreement and read clause 5.12

Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a regular situation, but still, with some delays, we are proceeding a queue.

Regards,
FAST INVEST team

Rated 1 out of 5 stars

Niet in investeren!

Storten gaat snel, echter om geld op te nemen zijn er allerlei restricties ingebouwd.
* Eenzijdig aanpassen van voorwaarden, alleen voordelig voor FI
* Limiet op het op te nemen bedrag per maand, zo duurt het 2 jaar!
* hoge kosten per keer
* Maximum aantal keren.

Het is mij nu - helaas - overduidelijk. Niet in investeren, je krijgt het NIET meer terug!

Antwoorden via chat:

avatar Emily
When applying for a payout, you can request a limited number of unit payments and a limited amount of funds. Limits are set on the first week of each calendar month. One payout per month is free. For more information, you can go to the user agreement and read clause 5.12. downwards.

me
a limit of 50€ is ridiculous and that is not even working

avatar Emily
FAST INVEST team is unfortunate and regrets if a customer disagrees with updated conditions on the agreement. Nevertheless, we can't undo our decision and back to basics. We are striving for greatness and looking forward to a sustainable and robust business.

Dus NIET in investeren!

27 July 2021
Unprompted review
Rated 1 out of 5 stars

No withdrawal possible

Since Covid-19 hit the world, FastInvest is struggeling to make withdrawals happening. In 2020 I waited >6 Months on my first withdrawal. Granted I got some of my un-invested money back, however >35% of my un-invested money is still in their system. My latest withdrawal request dates back to Dec 2020. In 2021 they started limiting the amount you can withdraw, only 10% per month are possible. I patiently made my request month after month since then, nothing happend. So not only can I request 10% of my uninvested money every month, I'm still waiting on my frist withdrawal from Dec 2020. I don't know what's going on here, but they seem to struggle very hard. Please do NOT! invest any money here, you might not get it back.

26 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Marco,

Please accept our apologies for any inconvenience. We understand we are late with some withdrawals, and it brings lots of hostility, anger, and negativity in general, which is truly sad for us.

Before the pandemic, most of our clients had an excellent experience with us, and it's essential to the whole team. It is not a regular situation, but still, with some delays, we are proceeding a queue.

Regards,
FAST INVEST team

Rated 1 out of 5 stars

In one word- SCAM!!!

In one word- SCAM!!!

My experience with FI:
Requested withdraw in December 2020, got it in my bank account on 30.06.2021!!!
Requested account closer on 17.05.2021 with the reply from customer support " keep in mind that the process can take up to 30 business days".
My account is still not closed (22.07.2021), my money are still in their account and support stopped replaying to my emails...

And they keep on not closing my account and to hold my money, today is 13.08.2021.

22 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Kiril,

We are sending a sincere apology for all delays. Our financial team is still working hard to process all requests. We are doing our best to solve it as efficiently as we can for everyone. We kindly ask you to stay patient.

We understand that this situation which affected everyone is causing a lot of frustration but I want to assure you that you will receive your money in your bank account.

Thank you very much for your patience and cooperation!

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

Losing another investment

Fast Invest is making apologies for more than 7 months and is writing that pay outs will be executed in chronological order. To my understanding nobody received any funds. I believe that all investments should be considered as lost. For me it is more than 7,000. Fast Invest is worse than scammers like Grupeer, Kuetzal and Envestio as they keep pretending that payments are still going to be made. Awfull firm to leave people in such uncertainty and to mislead like that. It would be better if they terminate the website immediately. The money is long gone anyway.

Update: see the reply from Fast Invest. This is exactly what I mean. Always the same reply now for seven months saying nothing. Think they will do this for years.

7 July 2021
FASTINVEST logo

Reply from FASTINVEST

Dear Fred,

We are sending a sincere apology for all delays. Our financial team is still working hard to process all requests. We are doing our best to solve it as efficiently as we can for everyone.

We understand that this situation which affected everyone is causing a lot of frustration but I want to assure you that you will receive your money in your bank account. Thank you very much for your patience and cooperation.

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

Stay away - Ponzi Scheme

Stay away. It is one major ponzi scheme. They have admitted that they do not have money to payout for clients, but would happily accept new money on their platform.

5 July 2021
FASTINVEST logo

Reply from FASTINVEST

Dear Mathias,

We understand that this situation causing a lot of frustration, but we are doing our best to solve it as efficiently as we can for everyone.

Our regular updates about the situation you can receive in your email or you can see in the investor's dashboard.

We would love to ask you don't give up on us, and we are going to regain your trust with flawless service.

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

RIDICULOUS, more than 1 year to withdraw balance money

The chat didn't answer, emails without any answer and 1 year to withdraw a balance money, ridicolous. I want my money back and close my account. I help you, my id: 35201. I want this solve ASAP.

2 July 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Rui,

We're sorry to hear that. Please accept our apologies for any inconvenience.

Please keep in mind that every request is being proceeded in chronological order and we are working to make it happen as soon as possible.

Thank you very much for your patience and cooperation!

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

Withdraw and support is low

When you try to withdraw the funds they put too many limitations, which will result in feeling that all your money is lost.
Also support is slow and not answering to the point.
Investment strategies and tool don't evolve...

30 June 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Edgars,

We are sending a sincere apology for any inconvenience. Please understand that it's our responsibility and top priority to ensure stability and to guarantee the protection of our investors’. That’s why we introduced a new policy for payouts which you can find here https://d1friipiifuxbt.cloudfront.net/assets/documents/policies/web-page-agreement.pdf?v=1625116348

We hope it's only temporary and soon everything will come back as it was before. Thank you very much for your patience and cooperation!

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

No account closing within 77 days

I have been waiting since 14 April for closing my account and transferring my funds to my bank account. All documents have been submitted. Their deadline of 30 business days has passed a long time ago. Almost all my emails are ignored or answered with no content. Sometimes the support tells me that they forward my email to the financial team, but in fact nothing happens!

As far as I know it cannot predicted if and when FI will do the promised payments. Usually we expect that they close the accounts and proceed they transfer in order like first in, first served, but reality is different. this is what I know from a telegram group.

In addition I have pending payout requests. The oldest one is from 2nd January 2020.

I cannot recommend anyone to invest on FI

30 June 2021
Unprompted review
Rated 1 out of 5 stars

Payouts not being made

I have been waiting for over six months for a payout (requested early December 2020). Since December 2020 the customer service agents have repeatedly stated they are processing November 2020s payouts. I have not received a reply to numerous emails despite contacting their online customer support.

21 June 2021
FASTINVEST logo

Reply from FASTINVEST

Dear Martha,

Please accept our apologies for any inconvenience. We understand that waiting for the withdraw could bring lots of hostility, anger, and negativity in general. Our financial team is still working hard to process all requests.

Also, our customer support team is processing all messages in chronological order so it might take a little bit longer to get the answer but we hope it's only temporary.

Our team would love to ask you don't give up on us, and we are going to regain your trust with flawless service.

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

This BAD platform (do not recommend)…

This BAD platform (do not recommend) accepts all your money but it does not return it to you in the same way. I wanted 50% of my cash back and it is not possible to do it. They have only the option to take 5% ONCE PER TIME.

18 June 2021
FASTINVEST logo

Reply from FASTINVEST

Dear Rafael,

Thank you for your feedback. We understand that waiting for the withdraw could bring lots of hostility, anger, and negativity in general. Our financial team is still working hard to process all requests.

We would love to ask you don't give up on us, and we are going to regain your trust with flawless service.

Yours sincerely,
FAST INVEST

Rated 3 out of 5 stars

So far I waited since December 2020 and…

So far I waited since December 2020 and still no payout available. Fastinvest pays a small interest on delaying payments. This makes a big dent in overall interest. I hope all goes fine as I invested close to 1k. Has anybody got a fresh payment from them ?

Update 1 : Contacted via email so far no answer. Will update as soon as I get more info.

Update 2 : End of June still no payout. I was informed that due to current financial situation my payout will take longer. I will update when my first payout goes thru.

13 June 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Stelian,

We can assure you that everything will go fine. We're doing everything to make our customer's journey satisfied. If anything goes not as planned, please contact us and we will solve your problem.

Thank you very much for your patience and cooperation!

Yours sincerely,
FAST INVEST

Rated 3 out of 5 stars

There is often no loan payable in euro

There is often no loan payable in euro
I have to invest all my money available on my account and that is anoying when you don't have a lot to invest

10 June 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Romain,

Thank you for your feedback!

We prioritize the quality of loans, not the quantity. We're continuously working to improve our processes and lenders list to avoid unnecessary risks for our Investors.

If you're interested in accessing the specific type of loans, we would recommend you to automate your investment strategy with the Auto Invest tool. Please read more about it here: https://www.fastinvest.com/en/blog/essentials-of-the-auto-invest

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

FAST INVEST DON'T PAYOUT

Getting super tired of waiting for the withdraw! The First was requested in January of 2021, 5+ months.
After that, they also included a limit value to withdraw.
Not a trustable organization!
Their support answers are always flat and default. "Sorry for the delay", "We are working on that", "The payments are made in chronological order", bla bla bla and [ugly words]!

8 June 2021
FASTINVEST logo

Reply from FASTINVEST

Dear Rafael,

Please accept our apologies for any inconvenience.

We understand that waiting for the withdraw could bring lots of hostility, anger, and negativity in general. Our financial team is still working hard to process all requests. We would love to ask you don't give up on us, and we are going to regain your trust with flawless service.

Yours sincerely,
FAST INVEST

Rated 1 out of 5 stars

FASTINVEST - The worst plataforma p2p

FASTINVET do not pay any more.
They keep my money

28 May 2021
FASTINVEST logo

Reply from FASTINVEST

Dear Augusto,

We are sending a sincere apology for all delays.

Our financial team is still working hard to process all requests, which are processed in chronological order.

- We are working to make it happen as soon as possible.

- Our regular updates about the situation you can receive in your email or you can see in investor's dashboard
We are doing our best to solve it as efficiently as we can for everyone.

Yours sincerely,
FAST INVEST

Rated 5 out of 5 stars

Risk vs Returns

Risky but returns may be potential.
Research and speculate wisely and accordingly based on personal circumstances.

27 May 2021
Unprompted review
FASTINVEST logo

Reply from FASTINVEST

Dear Farski,

Our team is very grateful, for your opinion and kind words. Please accept our apologies for any inconvenience if we caused you.

Feedback from our investors helps us to improve. Thank you very much for your patience and cooperation!

Yours sincerely,
FAST INVEST

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