FastPark Heathrow Reviews 

151
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service. There representative was there on time and car was waiting for us in the car park for us on our return. Can not fault the service. First time I have used this company so I was a lit... See more

Rated 5 out of 5 stars

Used these twice this year now and both times had excellent service, even when I had trouble getting home and was delayed a few days they were very understanding and helpful. Will definitely be using... See more

Rated 5 out of 5 stars

I have used FastPark Heathrow twice now! Do not be put off by their competitive pricing. They are a professional, courtesy company. They attempt to pick up & drop off your vehicle in a speedy manner (... See more

Rated 5 out of 5 stars

Fantastic service. We have used FastPark several times and wouldn’t consider using anyone else for our parking needs at LHR. Communication is excellent and all of the staff are polite and friendly. W... See more

Company details

  1. Valet parking service
  2. Car park

Written by the company

With over 10 years of expertise and 10,000’s of very happy customers each year, we pride ourselves on being the most professional and reliable Meet & Greet Valet Parking Service at Heathrow Airport. We have built our reputation on years of 1st class service and carefully attending to each clients individual needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(151)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Meet & Greet

Great service as always. Have used this company 2 or 3 times a year for the last 5 years. They have never let me down.

5 October 2015
Unprompted review
Rated 5 out of 5 stars

Very, very good service

Travelling to Europe twice in succession I reviewed costs and found these chaps to be very competitively priced ~ to the point of wondering what the service would be like. No need to worry - regardless of how early it how late they're always there, the car was parked very close to the elevator and the parking paid for so leaving the park took no time. I will d finitely use Fast Park again.

4 October 2015
Unprompted review
Rated 5 out of 5 stars

Best service by far!

I had used another Meet & Greet service for the past 4 years and their service was excellent, until they were taken over by a "colorful" competitor a few months ago. This resulted in a severe drop in the level of customer service which I experienced on more than a few occasions. I was recommended to FastPark Heathrow and I used them this week as a trial for a trip to the USA and they were superb. I am on a business trip again next week and will now only use them. Not only did I get a personal and professional service, but their prices are 35% less than the previous company. More for less, what more can I say!!

30 September 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic, personalised service

I have used a number of valet parking companies at Heathrow and Fast Park is by far the most professional and courteous providing a truly personalised experience.

I left my sunglasses case in the car and before I made it out of the lift into the Terminal I had a call asking if I wanted to take the case with me!
Fantastic service - I would recommend Fast Park to everyone!

2 September 2015
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I was more than impressed with Fast Park Heathrow. The service was completely efficient, helpful and reliable. On my return, I had a lovely surprise to find they had even cleaned my car. I will always use Fast Park Heathrow in future.

2 September 2015
Unprompted review
Rated 5 out of 5 stars

Absolute professionalism and excellence

We have parked with a valet service before, but this was the first time with Fast Park Heathrow. We were absolutely bowled over by their professionalism and flexibility. On the way to Heathrow we were stuck in traffic and slightly panicking about when to meet their guy, but they kept in touch and were so helpful.

I also decided a week or two before we parked, that I no longer needed the valet clean, and I emailed Fast Park to explain that we had just had an MOT and cleaning the car had been part of it so we'd like to cancel that element. Almost as soon as I hit send, they refunded my money for the clean with absolutely no quibble before emailing back and letting me know – this was at about 10pm!

I will definitely use Fast Park again, they were super efficient both at drop off and pick up, and were similarly in touch about where and when to meet when we arrived back in the UK. I would highly recommend them.

2 September 2015
Unprompted review
Rated 5 out of 5 stars

Simply the best

I have used Fast Park a lot. Very polite and professional. Slick service and well deserve a 5 star review. Highly recommend this company. I just wish they covered Gatwick but for Heathrow flights then I will always use Fast Park.

Well done Fast Park for raising the valet parking bar

28 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service every time!

I use Fastpark for business and Leisure trips whenever I fly from Heathrow and have always received a 5 star service, I would highly recommend this company.

11 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you for your positive comments. We are glad to hear that you have received a 5 star service each time, thank you once again for recommending us to your colleagues!

Rated 5 out of 5 stars

20+ bookings-no faults

As mainly a business traveller time is of the essence. At Heathrow T5, it's great that instead of using the really busy airport service where there is usually a big queue of people waiting to handover /collect cars, Fastpark deal with the car within minutes..
On 20+bookings not had an issue. Very Responsive and professional and car has sometimes been washed on return from the local offsite location.
Would highly recommend. Mr P- Oxford

10 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you for taking the time to review your booking with us. I am very pleased to hear that our staff have maintained a high level of service on each of your previous bookings, we look forward to serving you next time.

Rated 5 out of 5 stars

Excellent

Wholly reliable service

10 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you for your review Keith and for choosing Fast Park once again for your travel needs. We look forward to serving you in the future!

Rated 5 out of 5 stars

Outstanding

Punctual as always, even put up with a change in departure date 1 day prior to using the service and helped me out with the correct terminal.
Henrik Schroter

9 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you Mr Schroter, we hope to see you soon

Rated 5 out of 5 stars

First class service

A wonderful service that I would recommend to anyone. Prompt and efficient - just what you need when flying out or returning home again.

7 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you Sally! We look forward to seeing you and the team again soon

Rated 5 out of 5 stars

Efficient, convenient and friendly service

I have no hesitation in recommending Harsh and his staff to anyone looking for an effective parking solution for any terminal at Heathrow.

7 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you for your continued custom Mr King!

Rated 5 out of 5 stars

Efficient, flexible and friendly

I have used Fastpark over 20 times now, for both business and leisure and would not consider another service for Heathrow.
The service is flexible, never causing a problem being late due to traffic of flights. drop of and pick up at different terminals - not a problem. Catch the Gatwick Heathrow express back to heathrow - not a problem
The drop off and delivery are prompt, literally walking out the airport and just going
The drivers are polite, friendly and calm, in the face of a traffic jam giving you seconds to catch a flight.
Marvellous and always appreciated

7 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you Mr Barnes, its always a pleasure. We hope to see you again soon!

Rated 5 out of 5 stars

Friendly and efficient

I find the service excellent , totally reliable and easy to use!

7 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you for your kind words, we look forward to serving you next time

Rated 5 out of 5 stars

Efficient and reliable

Efficient, friendly and reliable and very reasonably priced next to usual parking charges.

7 August 2015
Unprompted review
FastPark Heathrow logo

Reply from FastPark Heathrow

Thank you, we look forward to seeing you and the rest of the team again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look