Fast Response PFA Ltd Reviews 128

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to create a comfortable and enjoyable learning environment. Many people highlighted the professionalism and helpfulness of the trainers, noting their skill in adapting training to individual needs and answering all questions thoroughly. The service provided is frequently described as excellent, with consumers appreciating the informative and practical nature of the courses. People felt confident and well-prepared after their training, emphasizing the effective blend of theory and hands-on practice.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff. Customers highlight the staff's knowledge,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the informative and... See more

Service

Consumers find service to be positive, highlighting the helpful and in-depth first aid training. Reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

She is very lovely give us support in our training today ,I really enjoyed learning understanding new things about first Aid. She is very confident in all steps to deliver skills and knowledge... See more

Company replied

Rated 5 out of 5 stars

Fantastic first aid corse from Nicole! Informative, educational and great practical practice. Nicole was very thorough with her understanding of first aid and happy to answer all the questions. She wa... See more

Company replied

Rated 5 out of 5 stars

Having done many first aid courses during my career I can honestly say Nicole’s training is one of the best. Nicole was engaging and highly knowledgable. I was made to feel at ease and felt comfortabl... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Fast Response from booking all the way to the day. Nicole was super friendly and helpful with the booking process and then we also had the pleasure of her running our fi... See more

Company replied


Company details

  1. #21 of 80 best companies in Education Centre

Written by the company

Nationwide First Aid Training Provider Fast Response PFA Ltd is based in Newbury, Berkshire and is committed to delivering high quality First Aid Training, (which is a requirement under The Health and Safety First Aid regulations 1981) and other workplace courses such as Health and Safety, Food Hygiene, Manual Handling, Fire Safety and Health and Social Care. ​We also offer Paediatric First Aid Training Courses (in line with the Early Years Foundation Stage Statutory Framework and Ofsted guidelines) through theory and practical sessions in a very professional but relaxed environment. We pride ourselves in making First Aid easy; giving the candidates the confidence required should they ever find themselves in the daunting position of having to use Emergency First Aid skills. Our courses can be delivered non-accredited or QA (RQF) Level 3 where appropriate. Our launch as a Workplace Training provider was in September 2009 covering the county of Berkshire and due to gaining an excellent reputation in our area, we are now offering all our workplace courses throughout the rest of the UK. We became a Limited company in 2012. Our Instructors are fully qualified to a very high standard with a wealth of knowledge and background and courses are accredited where applicable. From the 1st October 2013, the HSE (Health & Safety Executive) no longer approves first aid training. Organisations must therefore assess their own first aid requirements based on the HSE guidelines and ensure their first aid training provider has quality assurance that meet these requirements. We have you covered. Fast Response PFA Ltd is a registered Qualsafe Awards Centre and also registered with The First Aid Industry Body, therefore approved to deliver accredited or non – accredited courses that meet those guidelines. Our Paediatric First Aid courses also meet EYFS and Ofsted guidelines.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicole and Rachel delivered a great…

Nicole and Rachel delivered a great course today. Very professional and made everyone feel at ease.

13 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Thank you Neenu for you lovely review and I am glad you received a great course. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Paediatric First Aid

Amazing! Great experience and very informative thank you Nicole and Rachel

13 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Your welcome Katie and I am glad you had a great experience. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Really helpful

Really helpful, useful and engaging. Staff that delivered were really good throughout the day.

13 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Jordan, Thank you for your 5* review and I am pleased you found the training useful and engaging. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Excellent first aid course

Excellent first aid course! Highly recommend.

13 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Thank you Bilal for highly recommending us and that you received an excellent course. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

She very lovely give us support in our…

She is very lovely give us support in our training today ,I really enjoyed learning understanding new things about first Aid.
She is very confident in all steps to deliver skills and knowledge to us and answering all questions.

10 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Sauma, Thank you for your 5* review and I am pleased you really enjoyed the course. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

First aid

I am very happy she helped and answered all my questions. Showing all the positions and I know more and feel confident to apply what I learned.

10 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Hatice, Thank you for your 5* review and I am pleased you now feel more confident and enjoyed the day. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Nicole was fantastic

Nicole was fantastic. She made the corse interesting and engaging. She was very knowledgeable and professional. Highly recommended

10 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Sally, Thank you for your 5* review and for highly recommending us. It was lovely to see you again. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

My paediatric first aid training

My paediatric first aid training was really good and really helpful

10 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Chanel, Thank you for your 5* review and that you enjoyed the day. Kind regards
Nicole (Director)

Rated 5 out of 5 stars

in depth first aid training

in depth first aid training, very helpful

10 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Lejla, Thank you for your 5* review and that you gained much knowledge. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

She was so nice

Amazing experience

10 April 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Thank you for your 5* review and that you had an amazing experience with your first aid course. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Interesting and informative

Interesting and informative
Nicole knows her stuff and answered many questions

28 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Caroline, Thank you for your 5* review and I am pleased you found it interesting and informative. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Great 1st Aid training

Good interactive session with valuable practical sessions and some group work. Relaxed but very knowledgeable trainer.

28 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Nigel, Thank you for your 5* review. I am pleased you enjoyed the day and found the day interactive with variable ways of learning. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Excellent day’s training

Excellent day’s training. Highly recommended.

28 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Helen, Thank yiu for your 5* review and your high recommendation. I am pleased you had a great day. Kind regards,. Nicole (Director)

Rated 5 out of 5 stars

Training with Nicole was really good…

Training with Nicole was really good experience.She has got lot of knowledge about everything and I find it really interesting and engaging.

21 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Shik, Thank you for your kind review and I am pleased that you found it interesting and engaging and that you enjoyed the day. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Paediatric first aud

Thank you Nicole for your time today! I have learnt very much from this course and it’s very beneficial for practice. I have enjoyed Learning

21 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Laura, Thank you for your kind review and I am pleased you enjoyed the learning and got a lot from the course. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Really enjoyed the training and…

Really enjoyed the training and presented very well . Highly recommended.

12 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Daminda, Thank you for your 5* star review and that you enjoyed the day. Kind regards. Nicole (Director)

Rated 5 out of 5 stars

Very good training and fun day x

Very good training and fun day x

12 March 2026
Unprompted review
Fast Response PFA Ltd logo

Reply from Fast Response PFA Ltd

Hi Claire, Thank you for your 5 * review and I am pleased you had a good day and fun along the way. Kind regards. Nicole (Director)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look