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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, noting that employees are often friendly, helpful, and professional, from initial phone calls to delivery and collection. Many people also appreciate the competitive pricing and the ease of the ordering process. However, some people were dissatisfied with the delivery and collection services, citing issues such as skips arriving late, not being collected on time, or even not being delivered at all. There were also instances where the skip was placed incorrectly, causing inconvenience. Some customers also mentioned unexpected additional charges.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast and on-time... See more

Service

Users describe ambiguous interactions with service. Many reviewers report extremely negative experiences,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Order

Clients share ambiguous opinions on order. Many customers report issues with orders being cancelled, delayed,... See more

Price

People report ambiguous experiences with price. Many customers found prices competitive, with some noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The skip was booked for Friday as I had a project planned for Saturday. All my materials were delivered and a mixer hired but no skip arrived. My Mrs called to enquire where it was and was told "sorry... See more

Rated 4 out of 5 stars

Made a telephone query to ensure they could deliver on a specific date which they confirmed and I booked online. Later received a call to advise they couldn’t deliver on the date they had previously c... See more

Rated 4 out of 5 stars

Good delivery and pick up service. Not great customer service. Wasn't informed about time Skip would be arriving on the day and no phone number readily available until you get the skip. Rang 2 differe... See more

Rated 3 out of 5 stars

Skip arrived fine, told would be collected 7 days later, which it wasn’t. I had to chase twice to get it removed 2 days later. Principal problem was I had booked to have drive cleaned ! Long list of t... See more


Company details

  1. #44 of 47 best companies in Waste-Management Service

Information provided by various external sources

Fast Skips is the fastest, easiest, and best-value place to sort out skip hire or man & van collection in the UK. No matter where you are in the UK, you can order waste removal services today that can be with you the very next day.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely fantastic company

Dear All
I totally recommend this company from booking to the delivery was so easy.

The Driver was a lovely man early in the morning delivery and still a smile on his face.
And on top of all that the prices are the best I could find.
Brilliant thank you all
Alan

9 July 2025
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. I rang the company to check an on road permit would be included. It took two calls before someone finally came back to me and confirmed that the permit was included. When the skip arrived there was no permit! And the rude driver left with no further explanation. The time of two men was wasted as I’d paid them to spend the day filling that skip. I’d also caused a further weeks delay as permits are not quick to get. I was left hundreds of pounds out of pocket and the company hadn’t even had the decency to refund me.

14 July 2025
Rated 5 out of 5 stars

Resolved issue in less than 2hours

They brought the skip but it was facing the wrong way! It was so hard to put things inside because the opening side is a bit far, when we told the driver to collect the mistake while he was still there, instead he started shouting on us!
Immediately raised concerns by calling the number on the skip, in less than 2 hours, they sent a new driver who resolved the issue. Now we can easily proceed easily.
Thank you for a great customer service.

21 July 2025
Rated 5 out of 5 stars

Excellent service

Fast service and managed to fit the skip in a tight space without any issues. They ran out of out medium skips so offered a large for the same price, very professional.

11 July 2025

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