I have been a Customer for 5 years now and have been through two moves at that time and always took fastspeed and he router with me to the new apartment. Customer service has been stellar even when th... See more
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Called to cancel due to moving home, but Aykut helpfully checked the new address and set everything up for an easy move instead
Great customer service, less great web page Very helpful customer service, fast, friendly and efficient, thank you Ayah. Negative aspect nonetheless, concerning the web resources: the process... See more
Company replied
Hello FastSpeed Internet Team, I would like to express my sincere appreciation for your employee Ayah. She provided exceptional service, showed professionalism, and was extremely helpful thr... See more
Company replied
Company details
About Fastspeed
Written by the company
Fastspeed
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Danmarks ultimative internet
Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥
Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆
Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.
Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!
Bedste kvalitet, pris og kundeservice!
Written by the company
- Fastspeed - Danmarks førende internetudbyder
- Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.
Contact info
Bygmestervej 10, 2. tv., 2400, København NV, Denmark
- 89873700
- kundeservice@fastspeed.dk
- fastspeed.dk
Fastspeed - DKs ultimative internet
4.8
Excellent
51k reviews
Asks customers to review
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The customer service is really nice
The customer service is really nice. Adam was super helpful!
23 April 2026
Unprompted review
Reply from Fastspeed
Hi Chiara,
Thank you for your review.
We're really glad to hear you had a positive experience with our customer service. Adam will be especially happy to know he made a great impression 😊
//Sultan
Mohamad was really friendly and…
Mohamad was really friendly and answered every question I asked. Thank u☺️
22 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Mohamad was friendly and helpful 💪
We appreciate your feedback! ⭐️🙌
//Emma
Carl-Emil var sku god!
22 April 2026
Reply from Fastspeed
Tusind tak for din anmeldelse!🙌
Vi sætter stor pris på, du deler din oplevelse✨🚀
//Emma
Reply from Fastspeed
Thank you so much for your review!🙌
We really appreciate you sharing your experience✨🚀
//Emma
Thank you for help to figure out the…
Thank you for help to figure out the problem. Mira was the best
22 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Mira helped you solve the problem 💪
We appreciate your feedback! ⭐️🙌
//Emma
Toqeer was knowledgeable and helpful
22 April 2026
Reply from Fastspeed
Thank you so much for your review!🙌
We really appreciate you sharing your experience✨🚀
//Emma
efficient and clear
Long waiting time but the staff Jonas was very helpfull and efficient with a clear comunication which make easy to solve the issue
21 April 2026
Reply from Fastspeed
Thank you for your review! 😊
We’re sorry to hear about the waiting time, but we’re really happy that Jonas was able to help you efficiently and communicate clearly 🙌 We’ll make sure to pass on your kind words to him! ⭐
//Emma
Alex was very helpful
Alex was very helpful, kind, and professional in sorting out my technical issues.
21 April 2026
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Alex was helpful and professional 💪
We appreciate your feedback! ⭐️🙌
//Emma
Reply from Fastspeed
Thank you so much for your review!🙌
We really appreciate you sharing your experience🚀✨
//Emma
Reply from Fastspeed
Thank you so much for your review!🙌
We really appreciate that you share your experience!✨🚀
//Emma
Had a very pleasant conversation with…
Had a very pleasant conversation with Jonas who helped me solve my problem just in minute of time.
Fastspeed support never let me down so far
15 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Jonas helped you quickly 💪
We appreciate your continued trust! ⭐️🙌
//Emma
Conversation was nice and we manage to…
Conversation was nice and we manage to resolve my case in 5 minutes.
15 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear your case was resolved quickly 💪
We appreciate your feedback! ⭐️🙌
//Emma
Only best experience
I always appreciate when people are happy and focused on helping - Nikolaj was exactly like that!
14 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Nikolaj was helpful and positive 💪
We appreciate your feedback! ⭐️🙌
//Emma
The customer service agent Jonas was…
The customer service agent Jonas was great and provided very nice support. Thank you!
14 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Jonas provided nice support 💪
We appreciate your feedback! ⭐️🙌
//Emma
Thanks a lot to Aykut for his help and…
Thanks a lot to Aykut for his help and quick response to my problems
14 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Aykut helped you quickly 💪
We appreciate your feedback! ⭐️🙌
//Emma
I had a good experience even with…
I had a good experience even with customer service. I spoke with Nicolaj when closing my contract. I liked it because he was very kind. Thank you.
14 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Nicolaj gave you a kind and good experience 💪
We appreciate your feedback! ⭐️🙌
//Emma
I just talk with Mohammad he was so…
I just talk with Mohammad he was so helpful
13 April 2026
Unprompted review
Reply from Fastspeed
Hi,
Thank you very much for your review.🙌
We really appreciate you sharing your opinion. 🚀✨
//Emma
Quick and kind support
Danny from Fastspeed support was very helpful in solving my problem.
The only issue is the absence of language choice, while going through the pre-registered voice.
Would be nice to be offered the choice of English to help people that are new to the country.
13 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your feedback! 🙏😊
Great to hear that Danny was helpful 💪
We appreciate your suggestion about language options and will take it on board 🙌
//Emma
Excellent customer service
Excellent customer service. I needed help on how to connect my router and also with my billing. I spoke with Muhammed who was very patient, helpful and understanding.
13 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear that Muhammed was patient and helpful 💪
We appreciate your feedback! ⭐️🙌
//Emma
Very fast problem solving
Very fast problem solving! Great experience with this company
11 April 2026
Unprompted review
Reply from Fastspeed
Thank you for your review! 🙏😊
Great to hear you had a fast and good experience 💪
We appreciate your feedback! ⭐️🙌
//Emma
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