Fast track/Avistar Airport parking has left me and my family waiting for extended periods of time on more than one occasion. The final straw was a 50 minute wait on an icy rain soaked night. During th... See more
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ABSOLUTELY THE WORST PARKING COMPANY!!! I booked, prepaid & received a confirmation email for my reservation but when I arrived to park I was told that they would not take my car because they overboo... See more
This was the worst experience in my life,arrived today 2am Paid fast track Was with grandkids two is autistic had landyards on fasttrack guy said there not allowed to ware them in airport another... See more
Terrible experience from beginning to end. Warning: DO NOT PARK HERE! I would give 0 stars if I could. It's cheaper but not worth is. Service is terrible, cars get broken into, the wait is 30-45mins.... See more
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Good service
Always USE!!
They are always top notch - have been using them for many years. Never have had a single complaint - GREAT VALUE!
The wait upon my return was long and …
The wait upon my return was long and the phone number that we called (that was listed on the card) was a recording that offered no solution other than to wait. Everything else was good. I would use their service again.
Disappointing
Upon entry, the lady in the ticket was care less. Poor customer service. Driver who drove me was great! Very kind. When waiting for the bus when I got back to Atlanta airport was a disappointing experience. I had to wait 30-45min for one bus to show up. Meanwhile, we all kept seeing your competitors back and forth every 5-10min. While crammed in a bus because I refused to wait any longer, I had to listen to upset customers and incompetent airport employees throwing fits. The driver was great and took every bashful hit. He really should of not dealt with it and should of left the ladies out on the street. One of them kept saying she has the managers # on her cell and she was going to report him. I hope that manager is reading this. That driver did nothing wrong. But incompetent customers like her and her friends ruin everyone else experience. There should be rules for customers that choose to act that way, should be banned from your services. Finally, made it to my car, so glad it was there and safe.
Cost / Refund
I arrived a day early than my scheduled returned flight and didn't receive a refund for the price difference; although, the clerk stated I would.
Good service at great price.
Good service at great price.
Only negative is parking lot needs repair.
Wasn't sure where to catch shuttle for …
Wasn't sure where to catch shuttle for return.
No pickup from ATL International …
No pickup from ATL International terminal. Repeated calls went to voicemail. Had to get to the domestic terminal and wait 20 minutes for shuttle from domestic terminal.
You should not advertise on Groupon if …
You should not advertise on Groupon if you are not going to accept their vouchers. Why provide a phone # to call if you are not going to answer or return messages. The lot is very rocky, in need of repair, but for the price it can be overlooked. The Shuttle and attendant personnel are pleasant and helpful. Overall service was good, but the Groupon issue must be fixed.
Impressive.
Best price, great experience
We parked our car here for 10 days and had a great experience with the company. A shuttle drove right up to our car almost immediately after we parked and unloaded our bags. The drive to the airport was short, and the shuttle driver helped us with our bags. After our return flight we only had to wait about 15 minutes for a shuttle to take us back to the lot, which surprised me because our flight didn't get in until after 11PM. Our car was waiting safe and sound when we got there. There was a mix up with our reservation payment and when I got home I realized we'd been charged twice, but a quick call to the company cleared everything up. I had a refund in less than a week. Overall we had a great experience and this was the best price I found for airport parking.
I use to come on Sunday until I was …
I use to come on Sunday until I was turned away for not having made reservations. Then oneday I did overtime @the airport and my car stayed over night, left on Tuesday...someone truck had got stolen but the lady that was at the booth said I could have parked their but would of paid 5.50 . So a reservation was NOT really needed which that lady at 6am could HAVE
mention that but chose to turn me away.
Fastrack parking atlanta is very reliable!
Fast track parking in atlanta reliable.
The only issue we have had is the wait …
The only issue we have had is the wait time at the airport after our trips. Staff and drivers are friendly and have always had quick pickup after we park.
Used them many times with no problems
Used them many times with no problems. Prompt pick up and delivery and polite employees. Good value for the money.
Only place I park when going out of …
Only place I park when going out of town.
Been going here for years
Been going here for years! Great service provided by Yous!!!
The drivers were very professional and …
The drivers were very professional and appeared to look after the cars. I was sitting in my car and had left my suitcase outside the car. A driver came up to get the bag because they thought it was left and I really appreciate them looking out for me.
friendly staff
friendly staff, great location and price, but lot needs improvements
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