Great service. Easy to use website and instant response so you can make your decision. Straightforward collection arrangements and quick turnaround on payment. It would be good if you could add more... See more
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I have never experienced any problems with this service. The submit process is straightforward. There are lots of drop off points available. Timely and regular emails are sent to update on progress. M... See more
A great buy back service offering more than other buy back services. Sending the books was really simple using my local Esso garage and the cheque came 4 days after sending them. There was a slight hi... See more
Overall this service has been fantastic and I would highly recommend it to anyone wanting to make some money or get rid of old items. The service is quick and easy to use and they contact you regularl... See more
Company details
Information provided by various external sources
THE SMARTEST WAY TO BUY AND SELL BOOKS
Contact info
Unit 8 Atworth Business Park, Bath Road, Atworth, Wiltshire, SN12 8SB, Atworth, United Kingdom
- 08000113913
- customercare@fatbrain.co.uk
- fatbrain.co.uk
Exactly what I wanted
A couple of days from order and there it was, the book my wife wanted. Excellent service, very good price and I shall use them again whenever needed. Well done FatBrain.co.uk.
It was great that you accept a whole …
It was great that you accept a whole mix of books (not just textbooks) and the system of sending you the books is clear. The only slight criticisms I have is that the bar set is rather high (reaching £15 when many of the books are - according to you - worth only 10p.), and secondly that novels or books or poetry which have exactly the same text as other newer editions are not accepted (without a good reason being given on your website). Apart from those small things, you're doing a good job!
Great service to send away old textbooks
Easy to drop of box for collection and timely receipt of cheque in the mail
Great if you have their £15 min to sell and dont want a courier
Very user friendly app and quick to pay you. Good communication. However, £15 min to sell and no courier service
Excellent service
Excellent service - easy to use even if you have no experience in selling your items before. Excellent network of drop of points. Couldn't recommend enough!!
Really impressed
Really impressed, value of books in line with similar companies, and books sent, processed and money in account all within 7 days, highly recommend
you are the best
Highly satisfied
Really pleased with everything, gave me a great price for my old university textbooks, so much more than I was hoping for, fast payment and they came to collect them through collect plus. Would recommend to anyone selling textbooks
Excellent efficient and quick sevice
Excellent efficient and quick sevice. Would highly recommend.
The book is as described
The book is as described. Delivery is 3-5 working days. I got mine on day5.
I have used Fatbrain before and was …
I have used Fatbrain before and was happy with them 2 years ago but recently used them and didn't end up getting the amount quoted.
Not very good communications …
Not very good communications with regard to despatching my book. Altogether took about 7days to receive, although said it was in stock.
Would probably use again to see if the process is any quicker.
Excellent service from start to finish
Excellent service from start to finish, they gave me a price for the books, I sent them, they paid in full,
Great company...
Great value for money, speedy service, would highly recommend this company..
This is the first time using Fatbrain.
This is the first time using Fatbrain.
Disappointed that one brand new book appeared to be worth £9.97 when investigating prices, but then turned out to be worth nothing on arrival with FatBrain? Didn't seem worth paying p&p to have item returned as this would have halved the amount received.
That said, the whole process was quick and efficient from start to finish.
Used the App
Used this company via the app and I am really happy with the service and how easy it was to sell my books.
100% would recommend and use again.
Excellent company to deal with
Excellent company to deal with. Always good quotes for books with very fast payment and customer services also First Claa
Very easy to use and quick payment
Very easy to use and quick payment . Would use again
Easy to send items off and quick …
Easy to send items off and quick payment but got very little money for the books
Literally so easy to sell books on this …
Literally so easy to sell books on this site.
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