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FatFace - AMBLESIDE 2 Reviews 75

TrustScore 5 out of 5

4.8

7 Market Cross, LA22 9BT Ambleside, Cumbria, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff in Fatface Ambleside were outstanding! They helped me choose an outfit for a summer bbq with friends. I bought a floral skirt and a top and was delighted with both. I will most definitel... See more

Rated 5 out of 5 stars

I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woo... See more

Company replied

Rated 5 out of 5 stars

Bought lots of fantastic tops from fatface and in these also . Such great quality & prices . I only nipped into the shop in Ambleside and the sale had just started how lucky was I . The shop assistant... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Made to feel welcome. Excellent service given . Good advice and recommended to my friends and when at work my customers 🙂. Thanks for extra special help Grace by going out of yo... See more

Company replied


Company details

  1. #283 of 621 best companies in Clothing Shop
  2. #168 of 285 best companies in Fashion accessories shop
  3. #132 of 242 best companies in Men's clothes shop
  4. #119 of 257 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 7 Market Cross, LA22 9BT, Ambleside, Cumbria, United Kingdom

  • 01539 431099

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

The staff in Fatface Ambleside were…

The staff in Fatface Ambleside were outstanding! They helped me choose an outfit for a summer bbq with friends. I bought a floral skirt and a top and was delighted with both.
I will most definitely return next time I’m in Ambleside.

Huge thanks to Ann and Emma

18 May 2026
Rated 5 out of 5 stars

No problems with ordering.

No problems with ordering.
Good service. Order arrived qyickly after ordering online.

18 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Summer perfection

Love my new top. Great quality as always. Store window displays drew me in as look fab in a shell theme. Lovely staff :)

19 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great range of products and nice store…

Great range of products and nice store layout

25 April 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Bought lots of fantastic tops from…

Bought lots of fantastic tops from fatface and in these also . Such great quality & prices . I only nipped into the shop in Ambleside and the sale had just started how lucky was I . The shop assistants were so fantastic and so friendly .

1 May 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fast delivery

My order arrived the following day at my local store. Unfortunately didn’t like the items on, so trying to return, but having great difficulty getting into my account!

23 April 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great customer service from Emma

Great customer service from Emma. Very friendly and helpful. Love this store i buy from here regularly.

12 April 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ambleside store well worth a visit!

We lost our local Fat Face store so a visit to the one in Ambleside was a delight today! Emma-Jane was so helpful... getting personal service and recommendations was super helpful. I even discovered that they deliver to Next in my town which is brilliant (dangerous it'll be so handy 😂) who knew? Would definitely recommend popping in, very welcoming.

20 February 2026
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Ambleside store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

I visited the Ambleside store today for…

I visited the Ambleside store today for a browse and came away with a lovely green cotton jumper and the scarf which had been paired with it. I also noticed a lovely gents blue shirt paired with a woolen jacket and as my nephews birthday is next week I purchased the shirt and my sister bought him the jacket as the combination looked great.

15 February 2026
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

easy to order on line and collect in…

easy to order on line and collect in store. staff very helpful.

2 February 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

A lucky find

I saw the dress in my local store, before Christmas, and really liked it.
I was so pleased to see it in the sale and snapped it up, after trying it on.
I’m so pleased with it.

17 January 2026
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great customer service

Great customer service, the manager went above and beyond to fix a problem of my own creating. She couldn’t have been more helpful and friendly, especially considering we visited during the busy Christmas sales.

31 December 2025
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Emma and Jane

Emma and Jane were so kind and supportive. The lovely team in our Fat Face Kendal store on the saturday found the Ambleside store had a jumper in the size we needed. They called Emma in Fat Face Ambleside who said they would keep it for us. With a huge rainstorm hsppening we could not get to Ambleside till Tuesdsy as they advised best not to travel due to flooding on the main road. When we arrived on Tuesday Emma was so welcoming and had kept the jumper for us and trusted that we would come. We are so grateful and appreciate their immense kindness and commitment to us when they could have sold the jumper before we could get to their store. Thank you all in Kendal and Ambleside so much.

16 December 2025
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fantastic service from the staff at the…

Fantastic service from the staff at the Ambleside store. Friendly and helpful advice on selecting pyjamas for my grown up son and daughter. Even better as 20% discount with my Blue Light card.

9 December 2025
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality clothes and the service…

Great quality clothes and the service was excellent.

27 October 2025
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick and easy order and collection

Quick and easy order and collection
Very friendly staff

27 October 2025
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Emma-Jane is a star!!

My friend and I popped into FatFace Ambleside on the 11th of October to get an outfit that we could wear to The Old Stamp House that evening (we'd managed to miraculously get a table after just walking by - VERY unplanned addition to our hiking weekend!)

We were both in a bit of a panic - we'd been convincing ourselves that we could maaaaybe get away with black leggings and a black top with boots but then when we asked Emma-Jane what she thought, it became apparent that we needed to find an outfit ASAP.

This is where Emma-Jane proves to be invaluable - to our outfits, to our peace of mind, and to our comfort. I don't need to tell you how trying it can be to go into a shop and try things on, more out of desperation than anything else, and feel like nothing fits quite right or it all looks just a little bit weird when it's on. Emma-Jane took the time out of her busy Saturday afternoon (the weather was absolutely glorious so everyone was out and about) to go through the merits of different styles and washes of jeans, which trousers I should go for (green or like a pink check option). I was also really impressed because the green trousers were significantly more expensive than the pink checked, but Emma-Jane's priority didn't seem to be making as much money as possible out of us - just giving us genuine recommendations for what would work best for us and our dinner. I went with the check upon Emma-Jane's recommendation that they'd be more suitable for a Michelin restaurant, and my friend picked out the NICEST back dress you've ever seen (she looks great in it, super flattering on her figure - even another customer was like YES she looks amazing).

We weren't sure if they'd have the right sizes for us, but Emma-Jane checked what they had in the storeroom, and luckily we found our sizes in the dress and the trousers! If the Ambleside store hadn't have had the right sizes, Emma-Jane was ready to find out if other stores nearby (Keswick, if I recall correctly) had what we needed.

Emma-Jane really went above and beyond to make us feel comfortable, solve our panic and help us feel confident going into a very impromptu Michelin dinner that evening.

The staff at FatFace Ambleside genuinely provided some of the best customer service I've had in years, highly recommend going there.

11 October 2025
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hi Yaschal
Thank you so much for your wonderful review. It sounds like you had a fantastic experience with Emma-Jane and your comments have been passed directly to Ambleside.
We hope you had a wonderful dinner, and thank you again for leaving your shining review!

All the best, LE

Rated 5 out of 5 stars

I was in the shop this week and would…

I was in the shop this week and would like to give a shout out to the lady who was working there on Friday. She was very professional and went out of her way to help customers. I couldn’t help overhear her serving other customers and was very impressed how she did everything to help source the product in another shop to send to her. Friendly, helpful service. I was very impressed.

8 August 2025
Unprompted review
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Reply from FatFace - AMBLESIDE 2

Hello,
Thank you so much for your lovely shout out! We’re delighted to hear about the great service you experienced at our store on Friday. We’ll be sure to pass on your kind words to the team. They’ll really appreciate it.

Thanks again for taking the time to share your positive experience. We look forward to welcoming you back soon!

Take care, LE

Rated 5 out of 5 stars

Good product choice

Good product choice , nice quality . Easy returns

4 July 2025
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great trousers!

Trousers fit perfectly and really good quality. Friendly staff.

30 May 2025
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Reply from FatFace - AMBLESIDE 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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