Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... See more
Company replied
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See what reviewers are saying
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk... See more
Company replied
The amba geo dress is made from a thicker Jersey and is therefore warmer on cooler days. I'm 5.4 and it is just below the knee in length. The geometric pattern with tiny navy edging around the neck... See more
Company replied
Went into the Bridgnorth branch of FatFace to collect the blouse I had ordered. Somehow or other a mixup had happened, and identical items had been paid for and sent. (Probably my fault). Although it... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
33 High Street, WV16 4DB, Bridgnorth, Shropshire, United Kingdom
- 01746 769065
4.9
Excellent
173 reviews
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Excellent service and a lovely top.
29 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bridgnorth is a great store with very…
Bridgnorth is a great store with very helpful staff, they dont stock everything so we had to order online but then went into store to collect which was great
20 September 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice friendly little shop
Nice friendly little shop. Always got some nice things in store and had some jeans in the sale for a good price!
9 September 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online purchase
My first online order was delayed by several days which was not a good start.
However - when I went to pick up my order I purchased a lovely long length skirt.
I didn't realise I could have used my Blue Light Card
9 September 2026
Reply from FatFace - BRIDGNORTH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Good customer service
Chris in your Bridgnorth branch was more than pleasant & helpful…
He’s a real asset to your company!
12 September 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff at the Bridgnorth Fatface
Great staff at the Bridgnorth FatFace store. Always friendly, professional, happy, and knowledgeable about stock and processes.
Always a pleasure to shop there 🤩
2 September 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt delivery
Prompt delivery, easy returns to the shop friendly staff and very high-quality clothes. Thank you.
1 September 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service and fast delivery !
23 August 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Enjoyable shopping experience
Enough changing rooms available. Good variety of 'sale' items. Friendly efficient staff. No wait at till point.
16 August 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So far so good
Love the products, service exelent. Delivery very quick product well packed.cloths I have purchased have been good quality and a competitive prices.
14 August 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely selection of sales clothes in…
Lovely selection of sales clothes in the Bridgnorth store - spent more than I expected to!!!
11 August 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality of friendly and knowledgeable…
Quality of friendly and knowledgeable customer service, the range of stock and the way it was displayed.
5 August 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Chris at Bridgnorth helped me by…
Chris at Bridgnorth helped me by suggesting a shorter length which ended up being perfect
23 July 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality.
17 July 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bridgnorth Store
Often use this store. Have always found the staff to be very helpful,pleasant and professional . The shop is dog friendly also which means my husband can help me choose things and pay 😊
19 July 2026
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - BRIDGNORTH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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