Love love love Fatface socks. Lots of fun designs to celebrate summer and plenty to brighten up the darkest winter days. Always sad when a favourite pattern eventually has to be ditched, but as they... See more
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I generally like the clothes but often too pricey for me. I always enjoy the sales of course. On my most recent experience the staff member was a little short with me as I changed my purchase half way... See more
Company replied
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovel... See more
Company replied
Easy to order. Kept informed. Arrived in my local store. Clothes were just lovely, good quality and beautifully made.
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
21 East Street, DT6 3JX, Bridport, Dorset, United Kingdom
- 01308 422158
4.7
Excellent
78 reviews
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Reply from FatFace - BRIDPORT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - BRIDPORT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing customer service.
Amazing customer service.
Brilliant and happy staff.
Keep it up head office.
Embrace your team is extremely important.
16 January 2024
Reply from FatFace - BRIDPORT
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Easy to order and delivery was easy to pick up from our local store no issues at all very pleased with the service
14 December 2023
Reply from FatFace - BRIDPORT
Good Afternoon David,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
The service was amazing Becky took us…
The service was amazing Becky took us under her wing and helped us find the ideal presents.
2 December 2023
Unprompted review
Reply from FatFace - BRIDPORT
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I would have given 5 * if the shop…
I would have given 5 * if the shop assistants had been more friendly and had some manners. I didn’t get an ‘hello’, ‘thank you’ or ‘goodbye’..it was almost as though it was too much trouble . The ordering was easy and quickly delivered to the store to collect though.
25 November 2023
Reply from FatFace - BRIDPORT
Hi there
Thank you for taking the time to leave your review. I am sorry to hear that you had this experience in store. I will be sure to pass your comments on.
Take care, LE
Great experience
I went to the Bridport store today. Becky was really helpful. Suggesting things I wouldn’t usually go for. Amazing service and a very enjoyable shopping experience overall. She couldn’t have been more helpful.
26 November 2023
Unprompted review
Reply from FatFace - BRIDPORT
Good Afternoon Janis,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Bridport store with Becky! I will make sure this feedback is passed on, we love this positivity from our customers
We cannot wait to welcome you back!
Kind Regards, JW
From the time I walked into FatFace…
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovely Eva, who helped me through my purchases. She took great trouble making sure everything fitted perfectly and even chose me the perfect winter bobble hat from the men’s section as the women’s ones didn’t fit as nicely.
I live alone and it can be very lonely indeed so it was such a joy to be made to feel so special
24 November 2023
Unprompted review
Reply from FatFace - BRIDPORT
Hi Sue, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Friendly caring staff
Sale time is needed for Fatface as full price clothing is expensive!
It makes a big difference not paying postage and having things delivered to store
16 October 2023
Reply from FatFace - BRIDPORT
Hello Gwyneth
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I thought the delivery of my item was…
I thought the delivery of my item was really helpful, and ordering the item was also very good.
19 September 2023
Reply from FatFace - BRIDPORT
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Online order
Ordered a hat online for collection in branch.
Faultless transaction - thank you
23 July 2023
Reply from FatFace - BRIDPORT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I popped into the Bridport Store of Fat…
I popped into the Bridport Store of Fat Face and noticed a sign above some Short Sleeved shirts hung over T shirts with a sign 20 % off so I thought I would purchase the shirt only to get to the checkout and find out it only applied to the T shirts beneath, needless to say I did not buy the shirt. I took a photo of the signs and left. I shall send this to trading standards
29 July 2023
Unprompted review
Reply from FatFace - BRIDPORT
Hello John, thank you for taking the time to leave your review.
I am sorry to hear that this has happened and I can understand your disappointment.
I cannot contact you as you have not left an email address on your review. but please email customerservices@fatface.com and we can investigate this for you.
Thank you, LE
I love Fat Face clothing.
Great range of products and sizes. Store presented nicely and staff were very helpful and friendly
29 June 2023
Reply from FatFace - BRIDPORT
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store.
Have a great day! KS
Reply from FatFace - BRIDPORT
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Reply from FatFace - BRIDPORT
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Usual great quality price and arrived…
Usual great quality price and arrived sooner than stated
27 April 2023
Reply from FatFace - BRIDPORT
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Very happy with fast delivery & super…
Very happy with fast delivery & super pleased with denim jumpsuit
13 March 2023
Reply from FatFace - BRIDPORT
Good afternoon, Alan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridport store.
Take care, JB
Either on line or shopping 🛍️ in…
Either on line or shopping 🛍️ in store. The experience has been helpful , fun and what I’ve bought fits well and looks good . What more can I ask for .
3 February 2023
Reply from FatFace - BRIDPORT
Hi Janet,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online and instore. Take care – KS
Reply from FatFace - BRIDPORT
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great quality clothing
Great quality clothing. Good shopping experience.
Love the Bluelight card discount too.
7 December 2022
Reply from FatFace - BRIDPORT
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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