Ordered something i could not get out to buy at the time. Items arrived by delivery. Excellent quality. I had to return an item. It was done very quickly and efficiently and the refund appeared in my... See more
Company replied
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See what reviewers are saying
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... See more
Company replied
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... See more
Company replied
My buying experience with Fat Face was very good. Courier delivered goods to unknown address which meant I had to spend a lot of time trying to find my parcel. In the end, Fat Face were right at the... See more
Company replied
Company details
- #280 of 619 best companies in Clothing Shop
- #168 of 282 best companies in Fashion accessories shop
- #128 of 242 best companies in Men's clothes shop
- #118 of 258 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, United Kingdom
- 01285 658273
4.5
Excellent
68 reviews
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Excellent customer service
Ordered something i could not get out to buy at the time. Items arrived by delivery. Excellent quality. I had to return an item. It was done very quickly and efficiently and the refund appeared in my account. Excellent service.
21 May 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpfully staff at your…
Lovely helpfully staff at your Cirencester shop. Speedy delivery
28 April 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede barrel bag
Brown suede barrel bag
I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.
25 April 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cotswold comment
Quality goods,happy staff,chilled environment = great customer experience.
25 April 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service
I felt the overall customer service in your store I Cirencester was not as good as I would expect.
16 April 2026
Reply from FatFace - CIRENCESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
lovely items, great shop
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nicely
8 March 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ♥️ Fatface
I always enjoy shopping at FatFace - love the colours, style & quality. Most of my wardrobe is from this store ☺️♥️
2 March 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Untrained staff
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one item and not two ( one item I was simply giving back as it didn’t fit). They just weren’t interested in me as I interrupted their chat. I bought a top but thought it overpriced.
29 January 2026
Reply from FatFace - CIRENCESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
A good experience
The staff are pleasant and very efficient. It’s easy to return items if not quite right. The products are very well made.
12 January 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Xmas Sale item
Xmas Sale item, so good price, bought as fun Xmas wear, quality and materials used reasonable for the price paid. Ordered item online for pick up at nearest store, all straightforward.
5 January 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely comfortable boots
Lovely comfortable boots. Great service. Smiley, friendly staff when I collected my parcel in store.
4 January 2026
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, good quality items, made my shopping experience a breeze
15 December 2025
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very simple
Very simple, a few quick clicks on the phone and the boots arrived within the next couple of days!
1 December 2025
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last.
19 October 2025
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online process
Easy online process. Good selection to choose from. Straightforward collection
27 June 2025
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans .. very comfortable to wear
Order arrived very quickly.. delivered to local store which was free!
Very pleased with jeans.. true to size and very comfortable.
12 April 2025
Reply from FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smiling welcoming staff
The staff in Cirencester FatFace are lovely and always greet you with a friendly smile, whilst also been helpful.
The clothing is great 😊
23 January 2025
Reply from FatFace - CIRENCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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