Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... See more
Company replied

Shop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Twice purchased jeans at shop. On both occasions I found the staff to be exceptionally helpful and efficient. On both occasions the staff members went out of their way to help me find the products t... See more
Company replied
Overall good I got confusing emails on the day I was due to collect my order, one saying it would take a few more days then another saying it was in the shop. However staff in shop are great and I l... See more
Company replied
Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... See more
Company replied
I bought an embroidery top online. There was no first notification but I received a reminder which was marked as the second notification via email to collect the parcel. When I arrived to fat face... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, United Kingdom
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Great service from ordering to receipt and returns.
Great quality clothing with accurate sizing and stylish designs. Very friendly and helpful retail staff. Highly recommend.

Reply from FatFace - CRIBBS CAUSEWAY 2
Ordered online and collected from store the following day. Happy with purchase. Staff friendly and helpful.

Reply from FatFace - CRIBBS CAUSEWAY 2
Beautiful clothing. Great choice and beautifully made. Friendly and helpful staff

Reply from FatFace - CRIBBS CAUSEWAY 2
From start to finish, ordering and collection of item was with ease. Collection from local Next shop with ready in seconds. Will order online again when out of stock in the shop.

Reply from FatFace - CRIBBS CAUSEWAY 2
Jess, manager at the Cribbs Causeway branch in Bristol, and her team were amazing.
I'm do not enjoy shopping, it's can be very stressful for me. But I have a wedding / holiday coming up and I needed to buy a couple things. My partner rang the store ahead of time for me and asked Jess to keep a dress aside for me, she was really understanding and didn't hesitate to help. Once I arrived in store her team were well informed and immediately helped me out. Thanks to everyone involved!

Reply from FatFace - CRIBBS CAUSEWAY 2
Nice quality shorts which are a good fit. Fast delivery and well packed. Should last years. Have 4 pairs in different colours now and they look smart. Always good quality from Fat Face. Wife bought a beautiful pair of Culotte's in the shop on the same day.

Reply from FatFace - CRIBBS CAUSEWAY 2
As soon as I saw this dress it was just one of those had to haves…
Lovely colours that go with everything, great length. Smashing material.

Reply from FatFace - CRIBBS CAUSEWAY 2
Ordered online to collect in store which was available to pick up quickly.
Lovely jumper. Sizing is generous so ordered down a size which fitted perfectly. Have ordered another in different colour.

Reply from FatFace - CRIBBS CAUSEWAY 2

Reply from FatFace - CRIBBS CAUSEWAY 2
I would like to say a very big thank to sales assistant Steph at Cribbs Causeway in Bristol. This is not the first time she has helped me. She spent time with me and helped me select a few items from the many I tried. I was offered honest advice and given a much needed confidence boost. The clothes were the usual high quality from Fat Face.

Reply from FatFace - CRIBBS CAUSEWAY 2
I ordered my jacket online. It was out of stock, but I continued to check, and eventually it was back for sale. It was easy to order and I chose click and collect for my delivery. It was in my local store in 3 days. I am very pleased with my purchase!

Reply from FatFace - CRIBBS CAUSEWAY 2
Had a great experience from ordering to collection.

Reply from FatFace - CRIBBS CAUSEWAY 2
Very friendly and helpful staff.
Good quality clothes.
It seems that pyjamas and socks are what people want at this time of year. 1st time I went to the shop there was very little stock...had to return..good job we don't live miles away.

Reply from FatFace - CRIBBS CAUSEWAY 2
Nice layout and changing rooms. Good choice of clothes and sizes. Very helpful and friendly staff.

Reply from FatFace - CRIBBS CAUSEWAY 2
I specifically ordered online to make sure that the items I wanted were available. So, although my order showed as 3 parcels being delivered to the store ( for me and the staff) only 2 could be found. The staff were helpful in that they spent a long time looking for the parcel and seeing if they had the item or could order it online but neither of these were possible.

Reply from FatFace - CRIBBS CAUSEWAY 2

Reply from FatFace - CRIBBS CAUSEWAY 2
This is one of many orders I have placed we your company. I was initially impressed with the ease of ordering & the quality of the first items I purchased. I have since then ordered twice and on both occasions you have not reduced the quality of clothing, well done and thank you 👍

Reply from FatFace - CRIBBS CAUSEWAY 2
Great quality items. Easy to order on line, collection from store was great and so were returns in store.

Reply from FatFace - CRIBBS CAUSEWAY 2
Louise made a potentially stressful Chrismas shopping trip so fun. She was reassuring and sizes and very understanding and what people might like. She knew the products, carried things and nothing was too much trouble. Thank you. X

Reply from FatFace - CRIBBS CAUSEWAY 2
The style and quality of the dress was very good. Disappointed that they didn’t stock petite so I had to pay for delivery. Petite version still too long, so I had to pay a further £15 to get it shortened. Therefore it became a very expensive dress

Reply from FatFace - CRIBBS CAUSEWAY 2
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