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FatFace - DIDCOT Reviews 83

TrustScore 4.5 out of 5

4.7

Unit 32 Orchard Centre, OX11 7LL Didcot, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always like to pop in when in town to take a look around the shop. I’ve found the teams in my local stores of Didcot, Wantage and Abingdon to be very friendly and helpful. They’ll even go to the trou... See more

Company replied

Rated 3 out of 5 stars

Excellent experience ordering! Staff were friendly on collection. Unfortunately one of the T-shirts shrunk the first time we washed it …as per washing instructions. £30 is very expensive for a tshi... See more

Company replied

Rated 5 out of 5 stars

Really pleased with this beautiful blouse especially as I managed to buy it at sale price! Ordered it online using click and collect at my local Fatface store in Didcot.......couldn't be easier.

Company replied

Rated 5 out of 5 stars

Easy website to order from. Quick delivery to local store. Quality garments.

Company replied


Company details

  1. #287 of 623 best companies in Clothing Shop
  2. #168 of 283 best companies in Fashion accessories shop
  3. #133 of 243 best companies in Men's clothes shop
  4. #119 of 257 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 32 Orchard Centre, OX11 7LL, Didcot, Oxfordshire, United Kingdom

  • 01235 813924

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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Rated 5 out of 5 stars

I love everything Fatface.

I love everything Fatface.
The customer service really is amazing and makes shopping so enjoyable.

21 July 2022
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT


Good afternoon Jane,
I am so happy to read what a positive experience you had in the Dicot store and that you love our Customer service. I will be sure to pass this on to the wonderful team.
Take care DW

Rated 5 out of 5 stars

The dress was lovely but just a bit too…

The dress was lovely but just a bit too short for me. Return to store was very easy and quick. The staff are always really helpful.

6 June 2022
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Good Morning Claire

Thank you for your 5* review.

I am so sorry to hear that the item was not suitable, but I am glad it has been sorted for you.

Have a great Afternoon!

EP

Rated 5 out of 5 stars

Staff are always there with a helping…

Staff are always there with a helping hand. Very good customer service.
I will definitely be shopping in the store again.

2 June 2022
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Hi Marie
Thank you for your 5 star review. Great to hear you are well looked after by our Didcot team. I will pass your warm comments over to them. Enjoy the Bank Holiday. MJ

Rated 5 out of 5 stars

friendly helpul staff

friendly helpul staff , good selection of clothes

20 May 2022
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Hi Marion
I am so happy to read what a positive experience you had in the Didcot store. I will be sure to pass this on to the wonderful team.
Enjoy your weekend DW

Rated 5 out of 5 stars

fatface never fails

fatface never fails, for ladies and gentlemen. lovely store and very pleasant assistants

11 March 2022
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Good morning Carol,
Thank you for leaving us this review regarding your shopping experience, it's great reading such positive comments about service you received
Have a great day! LM

Rated 5 out of 5 stars

Friendly knowledgable staff

Friendly knowledgable staff, great service and selection of clothing.

6 February 2022
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

hi Liz, Thank you for the 5 star review. It is great to here such positive shopping experience in our Didcot Store, your feedback shall be passed on. Have a lovely day, LM

Rated 5 out of 5 stars

Amazing service

Love to visit this store in Didcot every time I go shopping, amazing sales today and always such lovely, friendly and helpful staff :)

15 January 2022
Unprompted review
FatFace - DIDCOT logo

Reply from FatFace - DIDCOT

Good evening
I am so happy to read what a positive experience you had in our Didcot store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend - DW

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